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Ricky Smith Email & Phone Number
People Transformation Delivery Manager, Ministry of Defence
at
Royal Navy
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 71%
Current company
Role
People Transformation Delivery Manager, Ministry of Defence
Location
London Area, United Kingdom
Company size
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Quick answer
Ricky Smith is listed as People Transformation Delivery Manager, Ministry of Defence at Royal Navy, a with 16925 employees, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ricky Smith.
Ricky Smith previously worked as People Transformation Delivery Officer, Ministry of Defence at Royal Navy and Knowledge & Information Management Lead (People Innovation), Ministry of Defence at Royal Navy.
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Royal Navy
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Profile bio
About Ricky Smith
People often say 'if it's not broken, don't fix it'. I like to break things; it shows that they could be better. Whether it's processes, systems, or organisational structures, I use my attention to detail to identify inherent weaknesses and provide solutions that will ensure long-term business resilience.I have led multi-disciplinary HR teams covering pay casework, employee relations, performance management, and workforce planning. Many of my roles have involved collaborating with and advising senior leadership on aligning HR strategies with organisational goals in a fluid and reactive environment. I have experience in undertaking compliance and assurance HR checks under National Audit Office requirements, and have managed large diverse teams of nearly 100 colleagues providing support to a wider workforce of over 3000 people.As an intelligent and insightful individual with the ability to quickly adapt to any situation and master new skills, I can strike the careful balance between responsible management oversight and supporting my teams by providing delegation and empowerment to do their jobs effectively. I have the confidence to drive forward change and improvement, but the humility and self-awareness to welcome reasonable challenge.
Current workplace
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Royal Navy
18 roles
Ricky Smith work experience
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People Transformation Delivery Officer, Ministry Of Defence
Knowledge & Information Management Lead (People Innovation), Ministry Of Defence
People Lead, Northwood Headquarters
Strategic People lead for the organisation and principal advisor to senior leadership for all strategic People matters and complex ER cases. Direct Line Manager to HR, Welfare and Physical Training teams, providing coaching and mentoring to junior managers as well as acting as a point of escalation. • Developed two significant business cases to redistribute workforce without increasing spending, easing significant staff burden in critical areas and improving output of teams with low resource. • Carried out critical analysis of complex pay and complaints casework, interrogating policy and fact to identify scope of complaints. Engaged effectively with personnel at all levels to promote swift resolution.• Realigned HR workforce, ensuring streamlined provision of service to customer base and providing resilience within single-Service desks whilst facilitating mentoring and development of junior personnel.
Dec 2022 - Dec 2023
People Support Lead, Uk Naval Support Facility
Oversight and accountability of personnel, catering, and accommodation support to over 600 shore and ship-based personnel.• Delivered seven months of consistent Real-Life Support with no critical failures in output, demonstrated by UKNSF´s first ever full compliance rating in 6-monthly assurance audit.• Rewrote welfare fund governing documentation and built bespoke SharePoint system for recording and actioning bids, removing an outdated paper/email system.• Completely rebuilt UKNSF SharePoint from the ground up, enhancing information flow and consolidating document libraries to reduce loss of data and documentation.
Apr 2022 - Nov 2022
Deputy People Support Lead, Hms Nelson
Deputy Head of Department for over 90 staff across HR, supply chain and catering teams. Compliance manager for approximately £28m worth of non-public funds and contract management of Soft Facilities Management (Soft FM) industry partner.• Maintained critical outputs during periods of significant staff shortages, prioritising workloads to balance productivity and staff wellbeing despite gapping of up to 50% of junior managers.• Drove down defunct Non-Public Funds, resulting in a 33% reduction in overall number of accounts to a more manageable level.• Directly supported implementation of a new Soft FM contract, providing guidance and military context to new industry partners to mitigate scope and impact of early contract breaches.
Apr 2021 - Apr 2022
Naval Base Staff Officer, Hmnb Portsmouth
Principal staff officer to senior executive, providing secretariat services in support of routine meetings and actioning correspondence, as well as acting as editor and delegated authoriser of site-wide operational policy.• Launched and completed a complete redevelopment of site operating policies, reviewing and reformatting over 250k words of policy across 18 separate documents into a single, digital format.• Implemented a stratified Reward and Recognition programme, aligning local award frameworks with wider Navy policy to offer targeted R&R at lower rank levels.• Acted as the Royal Navy´s Liaison Officer to the Joint Training Area at Pirbright Camp during the build up to the Duke of Edinburgh´s funeral in 2021, providing live updates from the ground to senior Navy leadership.
May 2020 - Apr 2021
Trainee Logistics Officer
Part 1: Initial Logistics Officer (Maritime) CoursePart 2: Specialist Fleet Time in HMS RichmondPart 3: Final Assessments and Acquaints
May 2019 - May 2020
Diversity And Inclusion Project Officer, Navy Command
Development of policy and criteria pertaining to selection of personnel for D&I Advisor courses., and principal lead on new projects requiring agile response and fresh viewpoints.• Involved in organisation and execution of the Royal Navy´s inaugural People Conference, earning a Rear Admiral´s Commendation for my efforts.• Redeveloped application and selection policy for personnel requesting attendance on D&I Advisor´s courses, focussing allocation on the personnel in the most influential positions.• Drove ground-up refresh of branding for the Royal Navy´s Sexual Orientation and Gender Identity Network, producing clear and concise communications for social media and internal distribution.
Apr 2018 - May 2019
Trainee Warfare Officer
Attended Initial Officer Training followed by Initial Warfare Officer courses, studying navigation, communications, seamanship and maritime warfare.
Sep 2016 - Apr 2018
Electronic Warfare Specialist, Hms Defender
Interrogation of electromagnetic signatures to identify hostile radar use. Maintenance of regional intelligence picture, updating senior officers with data on ship movements and approaching vessels of interest.
Feb 2014 - Sep 2016
Author
Self-Employed
Indie fantasy author, specialising in epic/high fantasy and managing online social media presence along with developing written products.
Account Executive (Gatorade/Wrigley’S)
May 2013 - Feb 2014
Operations Executive (Windows Phone)
Nov 2011 - Jun 2012
Operations Coordinator (Molson Coors)
Jan 2011 - Nov 2011
Telephone Sales Representative (Gsk)
Mar 2010 - Jan 2011
Banking Advisor
Sep 2007 - Mar 2010
Sales Assistant
Jun 2006 - Sep 2007
FAQ
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What company does Ricky Smith work for?
Ricky Smith works for Royal Navy.
What is Ricky Smith's role at Royal Navy?
Ricky Smith is listed as People Transformation Delivery Manager, Ministry of Defence at Royal Navy.
Where is Ricky Smith based?
Ricky Smith is based in London Area, United Kingdom while working with Royal Navy.
What companies has Ricky Smith worked for?
Ricky Smith has worked for Royal Navy, Self-Employed, Cosine, Cpm Uk, and Halifax.
How can I contact Ricky Smith?
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