Ricky Cheung Email and Phone Number
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Ricky Cheung personal email
Ricky Cheung phone numbers
Ricky Cheung is a Modernizing health insurance @ Blue Cross Blue Shield of Hawaii at TEKsystems. He possess expertise in microsoft office, customer service, social media, public speaking, project management and 19 more skills. He is proficient in Cantonese. Colleagues describe him as "I worked closely with Ricky on a many different website and technical marketing projects while he was at Locations. He didn't just gather requirements as a project manager, but instead was a true thought partner. He took responsibility for the projects, as well as their success. We had great results on every project we worked on together. We worked together on the following projects: Website Speed Enhancements/ Faster Loading time. Decreased website load time by 15%. Website Split testing of placement of inquire button which resulted in a 150% increase in website inquiries. Still in progress: Oahu Condo Guide, a comprehensive data mashup of hard to get Oahu condo data. Marketing Cloud Software Implementation. Ricky is a great person to work with on tech projects of all kinds, has a great attitude, and works tirelessly to the finish line. I highly recommend Ricky." and "Ricky Cheung was at the top of the class for our group company internship program. His work was detailed, on time, and in-alignment with the goals of the marketing and sales department. Ricky's time was spent developing and procuring new business leads that has lead to our successful achievement of "top-line growth" plans. Ricky also updated our CRM system with activity metrics that are vital in our weekly KPI analysis. Most importantly, Ricky was consistent in putting forth his best efforts and always showed up with a positive outlook. We wish him all the best as he goes on to study abroad at the Fudan University in Shanghai, China."
Teksystems
View- Website:
- teksystems.com
- Employees:
- 26135
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TeksystemsAustin, Tx, Us
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Program Manager - Bluecard ModernizationTeksystems Jul 2023 - PresentHanover, Md, UsThe BlueCard program enables members of the Blue Cross Blue Shield Association (BCBSA) to access healthcare services when travelling across state lines. It promotes interoperability among independently licensed companies under the BCBSA umbrella, allowing members to receive care wherever they are in the United States.I apply project management, business analysis, and QA best practices to deliver software that meets BlueCard Modernization program and compliance requirements. Experienced in aligning onshore and offshore project teams across 4 time zones (HST, PST, CST, and IST), to maximize impact for our stakeholders and members.Areas of focus:- Process Improvement (Claims Processing, Reporting)- Real time messaging platform implementation (plan to plan)- Healthcare Data Storage & Transformation- System Migrations- HL7® FHIR® (Fast Healthcare Interoperability Resources)
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Senior Business AnalystTeksystems Jul 2022 - Jul 2023Hanover, Md, Us
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Business AnalystTeksystems Oct 2020 - Jun 2023Hanover, Md, UsResponsibilities:• Partner with internal stakeholders from Finance and Claims Administration to support projects and software development efforts focused on claims processing, reporting, and compliance • Identify and capture requirements for user stories and deliverables pertaining to process improvement and/or automation, reducing error rate and manual intervention by dedicated claims staff• Authored business requirements documentation and standard operating procedures for new and existing reports and procedures, creating documents to support compliance, training, and offshoring initiatives• Utilize a combination of SQL and VBA to streamline regular reporting procedures and ad-hoc data requests for internal stakeholders, reducing time spent on report generation by 75% per week (6 hours per week)• Engage in national-scale BCBSA projects, partnering with subject matter experts and executive leadership to track and complete deliverables regarding software releases, healthcare mandates, and platform modernization• Assumed ownership of several SSAE audit and compliance procedures, performing validation tasks as required
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Jr. It Project ManagerLocations - Hawaii Real Estate Aug 2019 - Apr 2020Honolulu, Hi, UsResponsibilities:• Directly engaged and managed engineering team of 15 (10 in-house, 5 offshore) to complete projects supporting Technology, Sales, and Marketing departments. • Managed deliverables through all stages of the Software Development Life Cycle (SDLC) using JIRA while adhering to guidance with the Scrum framework.• Facilitated requirements gathering meetings with stakeholders to outline, write, and review requirements for project Business Requirements Documents (BRD).• Used a combination of JIRA, EazyBI, BigGantt, and Microsoft Excel to manage project timelines, deliverables, and teams according to business priorities.• Conducted scrum ceremonies to foster collaboration between onshore and offshore team members, meeting completion criteria within schedule.• Identified and communicated all potential project cost, schedule, and performance risks to stakeholders. • Prepared and approved monthly budget reports to track and allocate resources in accordance to program, scope, and budget.Achievements:• Drove the configuration, implementation, testing, and launch of TestimonialTree platform to improve website traffic and engagement KPI's.• Used Figma platform to design open text search wireframe and prototype for company website• Coordinated the configuration and rollout of enterprise-level firewall system and new antivirus software between internal team and external vendors.• Established and executed an enterprise-level hardware maintenance policy and plan to support over 500 computers and devices according to hardware and software best practices.• Directed the configuration, implementation, and testing of an internal event management tool within SharePoint to streamline existing procedures in the Sales Administration Department.• Guided the adoption of Salesforce Marketing Cloud platform through discovery and implementation stages in collaboration with consulting partners -
Associate Project ManagerServiceworks, Llc Aug 2018 - Jul 2019Responsibilities:• Managed day-to-day operations of residential renovation business with 10 employees, including payroll, job scheduling, client and stakeholder interaction, logistics planning, and material procurement• Researched and developed bids and proposals for renovation projects valued between $1,000-$70,000 for residential and commercial real estate projects.• Managed outsourced accounting team under the direction of the company's director and controller, approving vendor payments, tracking gross margin and profit, identifying variances, and collecting receivables.• Managed the execution of construction contracts up to $75,000, including but not limited to: renovations and maintenance of commercial and residential real estate properties.Achievements:• Reduced payroll processing time by 75% by implementing GPS-enabled time-tracking software (TSheets)• Reduced material cost by 27% by negotiating material procurement contracts (lumber, stone, cabinetry) with regional material vendors• Developed and presented list of materials and furnishings to be utilized in standardized value and high-end offerings, including: bathroom, kitchen, and bedroom projects.
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Procurement SpecialistHawaiian Airlines Dec 2017 - May 2018Honolulu, Hawaii, UsAchievements:• Created a weekly report to monitor supply-chain activities for leaders in Purchasing, Material Planning, and Repair departments - displaying shipment status of incoming and outgoing repair orders (pending, on-time, delayed)• Conducted research to reclassify the shelf life policy for up to 26 individual part numbers within TRAX ERP system - collaborating with Maintenance and Engineering to reduce repair expenses due to false-positive flaggingResponsibilities:• Supported Boeing & Airbus fleet through repair cycle management via TRAX ERP, including: repair order creation, quote approval, vendor management, contract administration, troubleshooting, and documentation• Approved payments for repair-related invoices and transactions up to $10,000, escalating exceeding amounts via chain of command• Interfaced with Purchasing, Maintenance, and Material Planning groups to maintain optimal level of serviceable parts for Boeing and Airbus aircraft -
Video Operations Center OperatorUniversity Of Hawaii At Manoa May 2014 - Dec 2017Honolulu, Hi, UsResponsibilities:• Managed, scheduled, and validated quality of digital assets for University of Hawaii's distance education program• Supported regularly scheduled digital conferences and classes with outer-island sites using Polycom Systems• Performed routine audits and data purges to optimize storage usage• Trained 6 operators in Video Operations best practices, including content management and system support -
Strategic Procurement InternHawaiian Airlines Jun 2017 - Aug 2017Honolulu, Hawaii, UsAchievements:• Supported renegotiation of $4.5m contract with logistics vendor (irregular operations) by analyzing actual vs. projected spend over 3-year period• Developed a dashboard for purchasing managers to monitor pending transactions due to invoice errors - identifying delayed orders by employee, vendor, and aircraft type• Provided market research, industry outlook, and risk assessment for Asian market expansion, identifying potential partners in booking, in-flight entertainment, and foreign public relations areas• Conducted risk analysis on in-flight entertainment vendor to support contract negotiation• Drafted a Corporate Travel Policy to be utilized for internal business travel purposes
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Treasury InternCentral Pacific Bank Feb 2017 - Apr 2017Honolulu, Hawaii, UsAchievements:• Performed foreign exchange rate analysis spanning 2 months, offering recommendation upon conclusion• Created a peer analysis report through utilization of SNL Financial Platform by S&P Global• Conducted a risk assessment on selected fixed income securities and reported degradation in risk ratings via research on Morningstar and Bloomberg platforms -
Marketing & Agency Management InternFirst Insurance Company Of Hawaii Jun 2015 - Aug 2016Honolulu, Hawaii, UsResponsibilities:• Supported the migration to Salesforce CRM from internal COBOL-based platforms within First Insurance of Hawaii databases, validating client records and other data• Interfaced with existing and prospective clients via phone, email, and agency visitations• Identified and compiled potential sources of new business and/or cross-selling opportunities to respective
Ricky Cheung Skills
Ricky Cheung Education Details
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University Of Hawaii At ManoaFinance & Management -
Fudan UniversityInternational Trade And Commerce
Frequently Asked Questions about Ricky Cheung
What company does Ricky Cheung work for?
Ricky Cheung works for Teksystems
What is Ricky Cheung's role at the current company?
Ricky Cheung's current role is Modernizing health insurance @ Blue Cross Blue Shield of Hawaii.
What is Ricky Cheung's email address?
Ricky Cheung's email address is ri****@****aii.edu
What is Ricky Cheung's direct phone number?
Ricky Cheung's direct phone number is (808) 956*****
What schools did Ricky Cheung attend?
Ricky Cheung attended University Of Hawaii At Manoa, Fudan University.
What are some of Ricky Cheung's interests?
Ricky Cheung has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.
What skills is Ricky Cheung known for?
Ricky Cheung has skills like Microsoft Office, Customer Service, Social Media, Public Speaking, Project Management, Microsoft Excel, Microsoft Word, Bloomberg, Data Analysis, Company Analysis, Microsoft Powerpoint, Spend Analysis.
Who are Ricky Cheung's colleagues?
Ricky Cheung's colleagues are Brannon Smith, Monica Endy Keith, Purushotham Madugonde, John Batts, Jeffrey Rodriguez, Rohan Porje, Rajneesh Nanu.
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