Rico Morbos Email & Phone Number

United States

As an Administrative Assistant at IO Consortium, I was crucial in supporting the organization's operations and ensuring efficient administrative processes. With a focus on data management, reporting, and transaction verification, I contributed to the smooth functioning of the company. Let's delve into the details of my key responsibilities and the value I brought to the organization.1. Updating Daily Sales Reportings:My primary responsibilities as an Administrative Assistant was maintaining and updating daily sales reporting. I meticulously gathered and organized sales data, ensuring accuracy and completeness. Using various tools and software, I prepared comprehensive reports that provided valuable insights into daily sales activities. These reports were crucial for management decision-making, sales analysis, and forecasting.2. Assisting the Operations Internal Team with Reports Update:I supported the operations internal team by updating reports. This involved collating data from various sources, analyzing trends, and ensuring data accuracy and integrity. Through effective coordination and communication with team members, I facilitated the timely and accurate completion of reports. I played a pivotal role in optimizing operational efficiency by providing valuable insights and assisting in data-driven decision-making.3. Certifying Transactions for Partners:As an Administrative Assistant, I took responsibility for certifying transactions to ensure the validity of sales made by partners. This involved meticulously reviewing transaction details, verifying data accuracy, and confirming compliance with established guidelines and procedures. Conducting thorough checks helped maintain transparency and integrity in the sales process. My attention to detail and commitment to accuracy significantly contributed to building trust with partners and minimizing errors or fraudulent activities.

Laguna, Calabarzon, Philippines

As an Administrative Assistant at Majestic Virtual Assistants, I played a pivotal role in providing comprehensive support to the CEO and fulfilling various virtual assistant responsibilities. With a focus on assisting the CEO with day-to-day tasks, managing dropshipping fulfillment for clients, and serving as a general virtual assistant, I contributed to the smooth functioning of the organization. Let's explore the details of my key responsibilities and the value I brought to the company.1. Supporting the CEO with Day-to-Day Tasks:As an Administrative Assistant, I provided essential support to the CEO, assisting with various day-to-day tasks. This included managing schedules, arranging appointments, and coordinating meetings. I effectively prioritized tasks, ensuring the CEO's calendar was optimized for productivity and efficiency. Additionally, I prepared correspondence, reports, and presentations, maintaining high attention to detail and professionalism in all communications. By proactively managing administrative tasks, I enabled the CEO to focus on strategic decision-making and core business responsibilities.2. Dropshipping Fulfillment with Clients:As an Administrative Assistant, I handled dropshipping fulfillment for clients. This involved managing order processing, coordinating with suppliers, and ensuring timely customer delivery. I maintained accurate inventory records, monitored stock levels, and proactively addressed any issues related to order fulfillment. By effectively managing the dropshipping process, I contributed to a seamless customer experience and helped maintain strong client relationships.3. General Virtual Assistant:As a general virtual assistant, I provided multifaceted support across various administrative functions. This included managing emails, conducting research, preparing reports, and assisting with data entry and organization. I leveraged my organizational and time management skills to prioritize tasks and meet deadlines.

As a Web Developer at Clixlo, I held a crucial role in website migration, creation, and automation. With a focus on providing seamless website transitions, building websites from scratch, and implementing automation solutions, I contributed to the organization's success. Let's delve into the details of my primary job responsibilities and the value I brought to the company.1. Migrating Websites from their Hosting to GoHighLevel:A significant part of my role as a Web Developer was facilitating the migration of websites from their existing hosting platforms to GoHighLevel. I meticulously planned and executed website migrations, ensuring minimal disruption to the client's online presence. I efficiently transferred website files, databases, and configurations to the GoHighLevel platform, ensuring a smooth transition and maintaining website functionality. By coordinating with clients and providing support throughout the migration process, I ensured a seamless and positive experience for all parties involved.2. Creating Websites from Scratch:In addition to website migration, I was responsible for creating websites from scratch. I utilized my web development, design, and coding expertise to develop visually appealing and functional websites tailored to clients' specifications. This involved understanding client requirements, selecting appropriate technologies, and implementing robust solutions. 3. Setup Automation:Automation played a vital role in streamlining processes and enhancing efficiency. As a Web Developer, I leveraged automation tools and frameworks to create efficient workflows and automate repetitive tasks. 4. Email Sequences:Email marketing is a powerful tool for engaging with audiences and nurturing leads. As a Web Developer, I played a role in creating and implementing email sequences for clients. This involved designing and developing visually appealing email templates, setting up email campaigns, and configuring automated sequences.

Manila, National Capital Region, Philippines

As a Customer Service and Technical Support Representative at Globe Telecom, I was pivotal in providing exceptional customer service experiences and technical assistance to clients. With a strong focus on delivering personalized support, I handled inbound and outbound calls, addressing customer inquiries regarding billing and providing comprehensive technical support.Take Inbound and Outbound Calls:A significant part of my role involved handling both inbound and outbound calls to assist customers effectively. I promptly answered incoming calls and ensured a seamless customer experience from the outset. I listened attentively to customers' concerns, inquiries, and requests, providing accurate and timely information to address their needs. Support Customers with Billing Inquiries:An essential aspect of my role was assisting customers with their billing inquiries. I meticulously reviewed billing statements, explained charges, and provided clarifications to customers, ensuring they understood their bills. In billing disputes or discrepancies, I worked diligently to investigate and resolve issues, collaborating with internal departments as necessary. My attention to detail and commitment to customer satisfaction allowed me to easily navigate complex billing situations, ensuring accurate and fair resolutions.Provide Technical Support:In addition to handling billing inquiries, I offered comprehensive technical support to customers. I handled various technical issues, including troubleshooting connectivity problems, assisting with device configuration, and resolving service disruptions. With solid problem-solving skills and a thorough understanding of Globe Telecom's products and services, I guided customers through step-by-step solutions, patiently addressing their concerns. I ensured customers felt supported and empowered, even during challenging technical situations.

United States

As a Customer Service Representative and Sales Representative Admin Assistant at Digital Altitude, I held a multifaceted role in providing exceptional customer support and assisting the sales team in tracking customer payments and resolving technical issues. With a focus on delivering excellent service across multiple channels, including email support using Zendesk and live chat support, I played a critical role in ensuring customer satisfaction and supporting the sales process. Let's explore the details of my key responsibilities and the value I brought to the organization.1. Customer Service Email Support using Zendesk:One of my primary responsibilities was handling customer inquiries and email requests. Utilizing the Zendesk platform, I efficiently managed customer service tickets, ensuring prompt and accurate responses. I displayed excellent written communication skills and a strong attention to detail to address customer concerns effectively. By providing clear and concise information, I assisted customers in resolving their issues, answering questions, and ensuring their overall satisfaction with Digital Altitude's products or services.2. Live Chat Support using Zendesk:In addition to email support, I also engaged in live chat support using the Zendesk platform. This real-time communication allowed me to assist customers more immediately and interactively. I adeptly handled multiple chat conversations simultaneously, providing timely and accurate responses to customer inquiries. By utilizing active listening skills and empathetic communication, I effectively addressed customer concerns, provided guidance, and offered solutions to ensure a positive customer experience.

Carmona, Calabarzon, Philippines

Machine Operator at ON Semiconductor CompanyAs a dedicated Machine Operator at ON Semiconductor Company, I played a vital role in the efficient operation of machinery and the production of high-quality integrated circuit (IC) components. With strong attention to detail and a commitment to maintaining the highest quality control standards, I ensured machines' smooth and accurate functioning and performed meticulous checks on IC led.Key Responsibilities:1. Machine Operation: Proficiently operated specialized machinery, including but not limited to IC manufacturing equipment, following standard operating procedures and safety guidelines. Monitored machine performance, and promptly identified and resolved any operational issues or malfunctions to minimize downtime and optimize production efficiency.2. Quality Control and Inspection: Conducted rigorous inspections of IC led to ensure adherence to strict quality standards and specifications. Utilized precision measuring instruments and visual inspection techniques to identify defects, errors, or anomalies in the manufacturing process. Implemented corrective actions or reported issues to the appropriate personnel for further investigation and resolution.By fulfilling these responsibilities with precision and dedication, I contributed to the smooth operation of machinery, maintained quality standards, and supported the production of superior IC-led components at ON Semiconductor Company.

Manila, National Capital Region, Philippines

As a dedicated Real Estate Specialist at Empire East Land Holdings Company, I spearheaded the sales and promotion of a diverse range of high-quality real estate properties. This full-time position involved visiting various locations to advertise and showcase our exceptional services effectively. With a passion for the real estate industry and a relentless drive to succeed, I consistently exceeded sales targets. I played a pivotal role in contributing to the company's growth and success.Key Responsibilities:1. Selling Real Estate Properties: Leveraged in-depth knowledge of the real estate market, including property features, pricing, and financing options, to effectively communicate the value proposition and benefits of Empire East Land Holdings' properties. Successfully engaged prospective buyers, conducted property tours, and executed persuasive sales techniques to close deals.2. Location-based Advertising: Implemented a proactive approach by visiting different locations strategically chosen to maximize exposure and reach the target audience. Developed comprehensive marketing strategies to create awareness about Empire East Land Holdings' services, generating leads and increasing the company's visibility in the market.3. Client Relationship Management: Built and maintained strong relationships with clients, including prospective buyers, real estate agents, and brokers. Utilized exceptional interpersonal skills to understand their specific requirements and provide tailored solutions. Ensured high levels of customer satisfaction throughout the sales process, leading to a substantial number of repeat clients and referrals.By successfully fulfilling these responsibilities, I played a pivotal role in elevating Empire East Land Holdings Company's market presence, achieving sales targets, and providing clients with exceptional real estate experiences.