Reda Sadeg Email & Phone Number

London Area, United Kingdom

•Assist customers with ticket purchases, bookings, and travel inquiries.•Provide accurate information on schedules, fares, and routes.•Address customer concerns, complaints, and provide resolutions.•Support passengers with boarding and departure information.•Ensure high standards of customer service, upholding company policies and procedures.•Handle refunds, exchanges, and other ticketing adjustments.•Maintain up-to-date knowledge of services, promotions, and travel policies.•Assist in managing lost property and providing travel advice.•Work closely with other team members to ensure smooth operations and customer satisfaction.

London Area, United Kingdom

Fez, Fès-Meknès, Morocco

Casablanca-Settat, Morocco

• Plan, monitor, control and complete aircraft documentation for and on behalf of Sharjah Aviation Services.• Plan, coordinate and produce all loading, mass and balance documents in accordance with airline specifications, with or without the use of the department's control system

• Provide leadership to a team of monitoring centre operator professionals• Provide daily guidance and motivation to the operators to ensure a positive customer experience• Maintain operator scheduling, vacation and absences while ensuring the centers needs are met• Facilitate staff development and maintain a positive working environmentRotating emergency on callEnsuring Health and Safety guidelines are followed• Handle customer concerns, and bring forward to appropriate department or Manager• Ensure customers are handled in the most professional mannerData entry support• Complete daily statistic reporting

Fez, Fès-Meknès, Morocco

•Guide , direct customer service team and Provid them supervision and technical assistance towards achieving operational goals•Handle major incidents that cannot be resolved by agents

Fez Airport

•Performs the pre-flight duties , Provides the pilot with the advised routeand weather reports for an individual flight•Reviews aircraft weight and balence, fuel loads and cargo loads , checks on aircraft maintenance issues & ensure aircraft safety to fly•Reports to air traffic control and airport staff about departure times, and after departure, providing reports on aircraft status and predicted arrival times.

Mct Airport

•Guide , direct customer service team and Provid them supervision and technical assistance towards achieving operational goals•Handle major incidents that cannot be resolved by agents

Fez Airport

•Airport ticketing sales•Arrival and transfer services•Check-in and Gate services•Lost and found services•Special customers and VIP services

Fez, Fès-Meknès, Morocco

Diploma, Cabin Crew

Aviation

The course consists of theoretical and practical training: 🔹Theoretical • Introduction to Aviation - Qualification and Requirements •.

English Language And Literature/Letters

USMBS is named for a 18th century Sultan of Morocco, the nation in which the university is based. The main campus is located.

High School Diploma, Ibn Hanbel, High Degree

IBN-HANBL High school is well-known for its competencies , its demanding teaching policy, its performance and its unique outcomes..