Reda Sadeg
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Reda Sadeg Email & Phone Number

Customer Service Advisor at National Express LTD
Location: United Kingdom, United Kingdom, United Kingdom 10 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Advisor
Location
United Kingdom, United Kingdom, United Kingdom
Company size

Who is Reda Sadeg? Overview

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Quick answer

Reda Sadeg is listed as Customer Service Advisor at National Express LTD, a company with 1321 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Reda Sadeg.

Reda Sadeg previously worked as Cabin Crew at Ryanair - Europe'S Favourite Airline and Flight Dispatcher at Swissport. Reda Sadeg holds Diploma, Cabin Crew from Skycrew.

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Email format at National Express LTD

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National Express LTD

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Profile bio

About Reda Sadeg

Every individual has a story to tell—stories that engage, inform, and inspire. Mine is one of dedication to elevating the customer experience by ensuring every interaction is seamless, supportive, and meaningful.As a seasoned professional with extensive experience in the aviation and customer service industries, I am adept at managing operations with precision, empathy, and efficiency. My core strengths include exceptional organizational abilities, clear decision-making, and a commitment to surpassing service expectations. With a focus on customer satisfaction, I am skilled at resolving issues, offering tailored solutions, and fostering positive customer relationships.I bring expertise in managing high-pressure environments, enhancing service delivery, and consistently achieving—and exceeding—performance goals. Driven by a commitment to service excellence, I continue to refine and expand my knowledge, dedicated to creating impactful customer experiences and contributing to organizational success.

Current workplace

Reda Sadeg's current company

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National Express LTD
National Express Ltd
Customer Service Advisor
birmingham, birmingham, united kingdom
Employees
1321
AeroLeads page
10 roles

Reda Sadeg work experience

A career timeline built from the work history available for this profile.

Customer Service Advisor

Current

London Area, United Kingdom

  • Assist customers with ticket purchases, bookings, and travel inquiries.
  • Provide accurate information on schedules, fares, and routes.
  • Address customer concerns, complaints, and provide resolutions.
  • Support passengers with boarding and departure information.
  • Ensure high standards of customer service, upholding company policies and procedures.
  • Handle refunds, exchanges, and other ticketing adjustments.
Nov 2024 - Present

Flight Dispatcher

Fez, Fès-Meknès, Morocco

Mar 2022 - Feb 2023

Assistant Fleet Dispatcher

Casablanca-Settat, Morocco

  • Plan, monitor, control and complete aircraft documentation for and on behalf of Sharjah Aviation Services.
  • Plan, coordinate and produce all loading, mass and balance documents in accordance with airline specifications, with or without the use of the department's control system
Aug 2021 - Oct 2021

Customer Service Representative

  • Provide leadership to a team of monitoring centre operator professionals
  • Provide daily guidance and motivation to the operators to ensure a positive customer experience
  • Maintain operator scheduling, vacation and absences while ensuring the centers needs are met
  • Facilitate staff development and maintain a positive working environmentRotating emergency on callEnsuring Health and Safety guidelines are followed
  • Handle customer concerns, and bring forward to appropriate department or Manager
  • Ensure customers are handled in the most professional mannerData entry support
Feb 2021 - Jul 2021

Operation And Customer Service Team Leader

Fez, Fès-Meknès, Morocco

  • Guide, direct customer service team and Provid them supervision and technical assistance towards achieving operational goals
  • Handle major incidents that cannot be resolved by agents
Jan 2020 - Feb 2021

Flight Dispatcher / Coordinator

FEZ Airport

  • Performs the pre-flight duties, Provides the pilot with the advised routeand weather reports for an individual flight
  • Reviews aircraft weight and balence, fuel loads and cargo loads, checks on aircraft maintenance issues & ensure aircraft safety to fly
  • Reports to air traffic control and airport staff about departure times, and after departure, providing reports on aircraft status and predicted arrival times.
Sep 2018 - Jan 2020

Customer Service Team Leader

MCT Airport

  • Guide, direct customer service team and Provid them supervision and technical assistance towards achieving operational goals
  • Handle major incidents that cannot be resolved by agents
Jan 2019 - Apr 2019

Customer Service Agent

FEZ Airport

  • Airport ticketing sales
  • Arrival and transfer services
  • Check-in and Gate services
  • Lost and found services
  • Special customers and VIP services
Oct 2016 - Sep 2018

Customer Service Agent

Fez, Fès-Meknès, Morocco

Oct 2015 - Dec 2015
Team & coworkers

Colleagues at National Express LTD

Other employees you can reach at nationalexpress.jobs. View company contacts for 1321 employees →

4 education records

Reda Sadeg education

Diploma, Cabin Crew

Skycrew

Aviation

Sup-Aero

The course consists of theoretical and practical training: 🔹Theoretical • Introduction to Aviation - Qualification and Requirements •.

English Language And Literature/Letters

USMBS is named for a 18th century Sultan of Morocco, the nation in which the university is based. The main campus is located in the.

High School Diploma, Ibn Hanbel, High Degree

Ib Hanbel High School

IBN-HANBL High school is well-known for its competencies , its demanding teaching policy, its performance and its unique outcomes. The.

FAQ

Frequently asked questions about Reda Sadeg

Quick answers generated from the profile data available on this page.

What company does Reda Sadeg work for?

Reda Sadeg works for National Express LTD.

What is Reda Sadeg's role at National Express LTD?

Reda Sadeg is listed as Customer Service Advisor at National Express LTD.

Where is Reda Sadeg based?

Reda Sadeg is based in United Kingdom, United Kingdom, United Kingdom while working with National Express LTD.

What companies has Reda Sadeg worked for?

Reda Sadeg has worked for National Express Ltd, Ryanair - Europe'S Favourite Airline, Swissport, Air Arabia, and Bell.

Who are Reda Sadeg's colleagues at National Express LTD?

Reda Sadeg's colleagues at National Express LTD include Saira A., Jon Doriot, Garry Tyrrell, Michael Duffy, and Kalindee Bhatt.

How can I contact Reda Sadeg?

You can use AeroLeads to view verified contact signals for Reda Sadeg at National Express LTD, including work email, phone, and LinkedIn data when available.

What schools did Reda Sadeg attend?

Reda Sadeg holds Diploma, Cabin Crew from Skycrew.

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