•Monitors outside service provider case management to ensure service needs are met•Makes referrals to service providers for residents based upon needs and requests

• Use Google Analytics weekly to analyze website visits and unique users • Provide administrative support; type and compose general correspondence, answer and screen phone calls and manage extensive outlook calendars• Book reservations, schedule, coordinate and maintain appointments and meetings, open and distribute mail, coordinate messengers/package delivery, create and maintain filing system, reconcile expense reports, help administer and maintain department related files and projects

•Developed and executed media plans using traditional & digital tactics such as OOH, TV, radio, print, and alternative vehicles •Reconciled account discrepancies and sent recap reports to clients•Generated, implemented, and monitored digital campaigns using Google AdWords and Facebook ads•Served as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules

As a bobble Campus Rep, I was responsible for driving awareness, education, and excitement for bobble within the Cal Poly Pomona community through strategic partnerships, social media, and word-of-mouth.