Dave Riddell Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

New York, Ny, Us

Our passion at EXL is enabling organizations to achieve a measurable, competitive advantage through Data Management. We partner with our clients to design and implement scalable, accessible, and innovative solutions. Our goal is to make sense of data to drive client’s business forward through data strategy, data governance and building cloud data platforms.EXL is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 44,500+ strong, with more than 50 offices spanning six continents.

New Jersey City, New Jersey, Us

Wayne, Pennsylvania, Us

Responsible for the day to day operations of data loads, ETL, and delivery of data to client facing applications. This includes hands-on development of database and ETL processes, release management, 24 hour support, identifying and implementing best practices, and mentoring of the ETL staff.

Highlands Ranch, Colorado, Us

Education Sales Management (ESM) is a part of the Higher Education program within Xerox. Products and services improve enrollment and retention for students. Career services and continuing education programs promote student success through graduation and beyond. As the Principal Developer and Team Leader, I was responsible for leading the Business Intelligence Team in the integration of disparate systems, improvement of internal data management processes, and application development supporting automation of tasks within the CRM. Key Highlights include:• Created SSIS Development standards and templates to simplify SSIS development, consolidate configurations, and standardize error handling and performance monitoring• Implemented best practices and performed performance tuning to reduce database processing by more than 30%• Designed and implemented Business Intelligence solution and infrastructure to consolidate and standardize reporting from dozens of independent data sources including SQL Server, Oracle, Web Services, SharePoint, I3, Aspect, QlikView, and flat files• Created independent WCF services to provide integration points for Oracle's RightNow CRM platform, Aspect, Jira, and other proprietary systems• Upgraded code management from VSS and SVN to Team Foundation Server 2012, utilizing branches and automated builds to automate implementations of SSIS, SSRS, Windows services, and Web services on each environment• Implemented a data retention plan to reduce online data processing, automating archival using table partitioning

Highlands Ranch, Colorado, Us

Founded in 2003 by a group of seasoned mortgage professionals, Specialized Loan Servicing LLC ("SLS") is a third-party servicer with a proven track record of setting the standard for customer care while optimizing portfolio performance on behalf of its clients.As the Manager of Data Management and Reporting, I was responsible for all aspects of Enterprise Data Warehousing, Integration and enterprise level reporting. This role managed a staff of database developers, database administrators, and report developers.Key Highlights include:• Provided leadership and mentoring in database design and integration• Initiated and drove the Data Warehouse development and implementation• Implemented database development standards to support development for transactional applications, the data warehouse, replication and ETL processes• Developed maintenance plans and standards for database backups, including disaster recovery planning and quarterly DR tests• Planned and coordinated the migration towards Team Foundation Server for database and business intelligence development, including the usage of Microsoft's Agile workflow• Configured automated builds within Team Foundation Server to test, configure, and implement Business Intelligence projects for both SSIS and SSAS solutions• Facilitated a Business Intelligence assessment and created a long term implementation plan to support the vast reporting needs and anticipated business growth• Managed relationships, integration, and development efforts with key investors and vendors• Provided on call support for data related issues within applications, data processing, and data warehouse related issues• Developed test plans for database solutions to improve quality, adherence to requirements and standards, exception testing and error handling

Highlands Ranch, Colorado, Us

Founded in 2003 by a group of seasoned mortgage professionals, Specialized Loan Servicing LLC ("SLS") is a third-party servicer with a proven track record of setting the standard for customer care while optimizing portfolio performance on behalf of its clients.As the Application Development Supervisor, I was responsible for managing all aspects of development efforts, providing the proprietary tools used by the company to support Loan Servicing, Loss Mitigation, and Investor Management. This role supported a staff of .NET developers and database developers.Key highlights include:• Supervised all aspects of Application Development and provided training and mentoring in design, analysis, and development• Led the design team in developing solutions for project-based application and database design• Developed a business plan for integrating separate internal and vendor systems and developing workflow solutions utilizing Microsoft BizTalk• Researched and implemented solutions for Project Management and streamlining the Software Development Lifecycle with Team Foundation Server• Spearheaded the consolidation effort between Oracle and SQL Server Database environments • Provided hands on development and support in project based development efforts in .NET and SQL Server based solutions• Managed licensing for development related software

Highlands Ranch, Colorado, Us

Founded in 2003 by a group of seasoned mortgage professionals, Specialized Loan Servicing LLC ("SLS") is a third-party servicer with a proven track record of setting the standard for customer care while optimizing portfolio performance on behalf of its clients.As the Application Development Technical Lead, I was responsible for leading the architecture, standards, and core development of proprietary tools used by the company to support Loan Servicing, Loss Mitigation, and Investor Management. This role supported a staff of .NET developers, database developers, and database administrators.Key highlights include:• Implemented an enterprise architecture framework to support distributed applications and service oriented architecture• Developed custom interfaces to provide detailed data and reports to customers and investors• Produced serviced components to serve data and files on demand in support of distributed applications• Created web services and API tools to integrate servicing systems with business processes to automate workflow• Created tools for document management that convert file formats, compress files, and interface with document imaging systems• Designed large scale database structures for transactional applications within the business• Developed Coding Guidelines and Standards based upon best practices, providing common development practices and a consistent user interface and functionality across all applications• Provided mentoring to the development team and management on development concepts, best practices, and architecture• Coordinated and implemented infrastructure changes involving the architecture and frameworks, including an upgrade from the .NET 1.1 Framework to the 2.0 Framework• Planned and coordinated large scale implementations affecting multiple mission-critical and enterprise applications• Provided proactive solutions to mitigate support and design issues within proprietary applications

Boca Raton, Florida, Us

• Worked in an application development team designing graphical user interfaces, J2EE web components, and database designs in order to replace paper based business processes with web based enterprise solutions• Designed all aspects of relational databases, including tables, triggers, views and stored procedures, to support web based applications and maintain millions of customer, business, and financial transactions• Integrated data from a variety of data formats and proprietary sources into web applications, providing a single point of access for end users• Produced real time, web based, graphical summaries of call center data, such as agent availability, alarm and phone traffic, to aid in load balancing, productivity, and service levels• Developed and maintained applications based on procedural programming, as well as object oriented J2EE standards• Participated in all aspects of the project lifecycle, from planning through implementation• Provided after hours emergency support for application errors, system administration, and database administration

Boca Raton, Florida, Us

Supported call center operations for technical assistance, managing a staff of 19 employees. Provided technical guidance in supporting emergency customer needs and created documentation to support technical staff with the variety of systems supported by ADT.

Created and maintained data mappings for business rules and loan processing.

Computer Science

Computer Science

Education record