Riddhi Patel Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Bengaluru, Karnataka, India

•Completed 150 hours of direct counseling with individual clients and an additional 20 hours specifically focused on Marriage and Family Therapy (MFT) clients as part of rigorous practicum coursework, honing therapeutic skills and client rapport•Developed and implemented a comprehensive 2 day program aimed at enhancing emotional regulation skills among adolescents at St. Joseph’s English High School, Bangalore•Crafted and guided varied educational outreach programs encompassing self-care, mental health, leadership, nutrition, exercise, study skills, and tailored support for visually impaired children, dedicating 28 hours to community service•Engaged in a 10-day observational immersion in a psychiatry clinic in Ahmedabad under the mentorship of Dr. Dhruv Thakkar, gaining firsthand insights into clinical practices and patient care

Mumbai, Maharashtra, India

● Marketed and Sold cargo space to freight forwarding agents; coordinated with SpiceJet operations team & Airport authorities toensure smooth upliftment of 150+ freighters during COVID-19 lockdown, expanding the organizations’ business by $1 million.● Conducted market research & analysis and introduced several new international destinations such as Shanghai, Khartoum,Tashkent and Almaty for SpiceJet airlines, generating a revenue of $350K for the organization.● Administered and monitored aircraft capacity and designed methods to ensure maximum utilization of available space,maximizing profits in the process.● Liaised with Cargo Sales Manager to develop & maintain trade relations with 200+ clients and designed pricing strategies whilebalancing company objectives and client satisfaction.● Facilitated freighter booking and documentation while considering critical legal regulations to 70 customers, serving as the keycoordinator between the airline and its customers.

Hanoi, Vietnam

● Handled three 100ton freighters weekly and one 10ton freighter daily over a period of 10 months, generating a revenue of $23million.● Coordinated with 190+ Turkish Airlines clients for Cargo sales, catering to more than 35 destinations across 4 continents fromHanoi, Vietnam.●Collaborated with cross geographical counterparts encompassing 10+ countries including Turkey, Qatar, Cambodia, Vietnam, Thailand to track cargo capacity utilization and average yield.● Counseled the CEO of MGH Group with the weekly yield reports for freighter operations across six countries including Vietnam, Thailand, Qatar, UAE, India, assisting to reduce the gap between ground level operations and C-Level outlook.● Collaborated with the Head of Vietnam Operations to procure market data and prepare expansion plans, strategizing the future growth and direction of the organization.● Launched two new weekly SpiceJet flights between Hanoi and New Delhi as the Project Lead, Vietnam to boost trade betweenIndia and Vietnam.

Mumbai Area, India

●Evaluated the training needs of the employees across the organization and organized training programs encompassing StrategicManagement, Personal Effectiveness, and Financial Planning at various checkpoints during the month.● Redesigned the mentorship program for women employees considering the personal growth criteria and incorporated crossfunctional aspects in the allocation of mentees to the mentors to eliminate any biases.● Conceptualized the content for various training programs such as Public sector week, Emotional Intelligence, and Nondiscrimination training to be more mindful when dealing with differently-abled employees.

Pune Area, India

● Marketed and planned a Campus recruitment drive to reach a broad range of candidates and screened them based on their skillsetand interviews.● Gathered the requirements of candidate requisition from recruiting managers across business units, sourced candidates accordingto the criteria and helped them to fill the vacancies.● Handled the complete onboarding process of newly recruited employees and made sure that employees seamless transition intothe workplace.

Msc, Counseling Psychology

Activities and Societies: •Completed an immersive 18-hour Logotherapy Workshop •Attended a workshop on the Neuroscience of Relationships.

Bachelor Of Business Administration, International Business

Junior College

School