Ricardo Delgado

Ricardo Delgado Email and Phone Number

Customer Service Representative @ Titan Technologies
Miami, FL, US
Ricardo Delgado's Location
Miami, Florida, United States, United States
About Ricardo Delgado

I am a versatile and results-driven professional with a wealth of experience spanning various industries. With a proven track record in roles ranging from customer service and account management to organization and negotiation, I have honed a diverse skill set that underscores my commitment to excellence. My strengths include exceptional interpersonal and communication skills, problem-solving acumen, and a keen attention to detail. I am adept at building strong client relationships, achieving sales goals, and ensuring efficiency and accuracy in all tasks. My dedication to continuous learning and adaptability enables me to thrive in dynamic environments. I am passionate about delivering top-notch service and solutions to clients and colleagues alike, making me a valuable asset in any professional setting.

Ricardo Delgado's Current Company Details
Titan Technologies

Titan Technologies

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Customer Service Representative
Miami, FL, US
Website:
titantechnologies.com
Employees:
403
Ricardo Delgado Work Experience Details
  • Titan Technologies
    Customer Service Representative
    Titan Technologies
    Miami, Fl, Us
    View
  • Titan Technologies
    Customer Service Representative
    Titan Technologies May 2021 - Present
    United States
    Accept 10 to 20 calls and help applicants with the registration process for funeral assistance and if already applied, assist with any doubts regarding the application from status of registration to adding or removing critical information.Review 5 to 10 registrations, when critical documents are missing or illegible a courtesy call is placed to the registrant, and is advised to submit documentation to finish the application process.Establish if an application has fraudulent documentation such as altered funeral expenses or death certificate, if so application must be transferred accordingly.
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  • Drivetime
    Lot Coordinator
    Drivetime Jan 2020 - Apr 2021
    Miami Lakes, Florida, United States
    Scanned a total of 150+ cars every Monday and Thursday in order to make sure all inventory was accounted for. Analyzed and broke down deals of 4 sales agents, and scanned deals in order for Drive Time headquarters to oversee and approve. Received and inspected 5 to 10 cars daily in order to make sure all dash lights are off, tires with the correct pressure, and cars are in optimal condition to be sold.Printed and change pricing stickers on cars in lot raging from 25 to 45 price changes.
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  • Kaseya
    Account Manager
    Kaseya Jul 2019 - Dec 2019
    United States
    Managed to get 40+ calls with at least 3 hours of talk time to develop 2+ business account reviews and developed at least 2+ opportunities.Established a good relationship with clients to build a good rapport so are viewed more as advisors rather than salespeople with a book of business trying to upsell only while reaching a sales goal of 15+K.Studied on a daily basis in order to obtain full knowledge of products to properly position the correct product to clients' needs.
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  • Viva Trade Cargo, Llc
    Freight Broker
    Viva Trade Cargo, Llc May 2018 - Jun 2019
    Doral, Florida, United States
    Spoke to potential clients, positioned needs according to a phone conversation, and surpass clients' expectations on every call to ensure a 55%+ closing rate.Purchased leads within the company's policies with a high percentage profit margin rate.Sealed a minimum of 2 deals daily, once the deal was closed an invoice must be created and sent.
  • Urban Properties Real Estate
    Office Clerk
    Urban Properties Real Estate Mar 2015 - Jan 2018
    Dorado, Puerto Rico
    Managed office supplies and organized all materials into the correct places to avoid any bad impact on productivity while accepting 30+ calls a day. Received inbound calls from prospective clients and answered questions as each case requested ranging from new house information to pre-qualification doubts, built 10+ appointments, and transferred calls when needed. Inputted 20+ leads of new property listings on the company's website and maintain the company's website up to date.

Ricardo Delgado Education Details

Frequently Asked Questions about Ricardo Delgado

What company does Ricardo Delgado work for?

Ricardo Delgado works for Titan Technologies

What is Ricardo Delgado's role at the current company?

Ricardo Delgado's current role is Customer Service Representative.

What schools did Ricardo Delgado attend?

Ricardo Delgado attended Florida International University - College Of Business, Miami Dade College, Alonzo And Tracy Mourning Senior High Biscayne Bay Campus.

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