Managing a portfolio of diverse clientele, products, and services while regularly meeting with decision makers to implement customized strategic solutions that strengthens and streamlines our customer's overall business operations, and by doing so, further ensuring their continued prosperity as well as future growth by leveraging industry, local, state, and international partnerships and resources.

Provided Strategic Account Management and Engineering of Systems for clients and all deals throughout the entire sales cycle.I was responsible for Strategic Planning with contractual clients on a regular basis.Assisted in all aspects of customer service and service delivery.

Information Technology Sales, Consulting, Systems Maintenance, and Complete Managed Service Provider providing Contractual, Time & Materials, and On-Call Technical Support and Consultation to clients of various sizes and industries. Designed, implemented, and maintained complete Information Services & Technology, Security, Telephony, and associated systems, including but not limited to 'back-end' hardware such as Access Points, Switches, Routers, Firewalls, etc.Endorsed Microsoft products and ecosystems, but also specialized, recommended, and proudly supported Open Source Software, including Linux/Unix based software, systems, and infrastructures.Produced and sponsored educational seminars and content for residential and commercial community members. Strategized with clients on business and technology integrations, processes, and workflows.

Advocated for customers and prospects throughout the sales cycle while ensuring their needs are understood, met, and managed across all offerings, including but not limited to, services, training, support, and long-term strategic planning.

Strategic Business and Technology Consultant focused on Inside and Outside Sales, with a concentration on Managed IT, Voice, and Copy/Print Services.

Specialized in creating and maintaining custom solutions, including overseeing implementation and maintaining all aspects of 'back end' devices, network infrastructure, as well as all end-user devices. Acted as a total liaison between the clients and the businesses providing the services to ensure all parties' needs were met on time, adequately, and within scope.

Planning, Designing, Installing/Integrating, Troubleshooting, Repairing, and Maintaining all Information Services Technology and their related devices for the entire organization.Planning, Installing, Troubleshooting, and Maintaining self-hosted and cloud-hosted instances of proprietary and custom developed in-house software, in addition to standard line of business apps and other 3rd party Software, including SQL (MySQL & MsftSQL) Databases and related services for the entire organization. Developed, Coordinated, Implemented, and Maintained all aspects of BCDR for the organization.Responsible for the strategic planning, plus technical configuration, installing, ongoing monitoring, and all troubleshooting, as well as day-to-day maintenance of networks including all related services. (DHCP, DNS, WINS, etc.) Completely responsible for physical backbone infrastructure, including interlinks between campuses and all mission critical devices such as switches, routers, firewalls, access points, and servers. (Linux & Windows), including a mix of KVM/QEMU, vmWare, and Hyper-V Hypervisors.Administrator and Team Lead for testing, maintaining, and managing device updates, backups, and user accounts for all systems, including but not limited to, managing Active Directory environments. (On Prem & Azure as well as managing the entire M365 tenant) in addition to migrating from the previous system of G+Suite/Apps. Solely responsible for the purchasing, identifying, and analyzing equipment needs and costs, including trends in the industry as a whole and internal to the organization. Responsible for the reporting, and procedures to devise preventative and proactive solutions. Responsible for the budgetary needs of the IT Dept on a yearly basis.Direct Supervisor for the entire Information Technology Services Department, including technicians and project management, while reporting directly to the Director, CEO & CFO of the organization.

Assistant to the county Director of Technology in daily duties to help ensure maximum up time while migrating to a new Active Directory Forest, including managing and being responsible for help desk tickets across numerous devices, architectures, and systems spread throughout multiple campuses of the K-12 school system.