Ridge Smith Email & Phone Number

San Antonio, Texas, United States

Ensure the compliance of CJIS system configurations and adherence to NIST controls for the City of San Antonio and the agencies they provide IT security for. Implement and monitor NIST controls to safeguard information systems. Conduct regular risk assessments and audits to identify vulnerabilities and ensure compliance with GRC policies. Develop and maintain cybersecurity policies and procedures in line with GRC standards. Assist in the development and execution of incident response plans… Show more Ensure the compliance of CJIS system configurations and adherence to NIST controls for the City of San Antonio and the agencies they provide IT security for. Implement and monitor NIST controls to safeguard information systems. Conduct regular risk assessments and audits to identify vulnerabilities and ensure compliance with GRC policies. Develop and maintain cybersecurity policies and procedures in line with GRC standards. Assist in the development and execution of incident response plans. Provide training and support to staff on GRC-related topics and best practices. Show less

Texas, United States

Performed complex (journey- level) information systems auditing. Conducts technical audits of statewide law enforcement agencies for compliance with the FBI CJIS Security Policy, interviewing law enforcement and government officials at agencies with connectivity to state and federal repositories, and preparing audit findings regarding the efficiency, accuracy, and security of financial and non-financial programs to ensure consistency in safeguarding CJIS data across agencies.Provide… Show more Performed complex (journey- level) information systems auditing. Conducts technical audits of statewide law enforcement agencies for compliance with the FBI CJIS Security Policy, interviewing law enforcement and government officials at agencies with connectivity to state and federal repositories, and preparing audit findings regarding the efficiency, accuracy, and security of financial and non-financial programs to ensure consistency in safeguarding CJIS data across agencies.Provide administrative support disseminating information internally and externally. Interview senior law enforcement and government IT officials. Inspect computer/network equipment to ascertain compliance. Conduct training throughout the state as a CJIS subject matter expert at multiple crime records conferences.Prepare formal audit report of findings; track and receipt the compliance measures taken by audited agencies. Train agencies on the policies and operating procedures required for CJIS compliance.Review the design of networks, system configuration, and physical security for compliance with the CJIS security policy, conduct post audits to agencies where modifications have been made.Triage and determine appropriate response to calls from agencies regarding malware and incident response on machines authorized to access CJIS systems. Show less

Texas, United States

As the System Administrator of Caring Hearts Hospice, I oversaw all system access, hardware & network maintenance, and IT operations of the company.nCaring Hearts Hospice grew from 4 employees and 7 patients in one office in 2016, to 70+ employees and 150+ patients in 4 offices by 2020 and maintained similar numbers until their sale to Enhabit Home Health and Hospice in October 2022. I oversaw the company transitioning from a completely paper company to a fully digital company. We utilized… Show more As the System Administrator of Caring Hearts Hospice, I oversaw all system access, hardware & network maintenance, and IT operations of the company.nCaring Hearts Hospice grew from 4 employees and 7 patients in one office in 2016, to 70+ employees and 150+ patients in 4 offices by 2020 and maintained similar numbers until their sale to Enhabit Home Health and Hospice in October 2022. I oversaw the company transitioning from a completely paper company to a fully digital company. We utilized Google Workspace (G-Suite at the time) as well as Brightree for an electronic medical record. Hardware maintenance went from a single router and 2 workspaces to 4 full networks, over 50 workstations, and over 100 mobile devices (laptops, iPads, tablets, etc.).Maintain all endpoint, network, and security hardware of the company; identify system requirements and implement updates and changes; monitor system performance and perform troubleshooting/maintenance as necessary.Secure systems by maintenance and upkeep of access, accounts, and permissions for the company; completing backups; maintaining documentation; implementing policies and procedures; insured HIPAA compliance across IT systems; access control. Maintain all SaaS of the company, (e.g. O365, Google Workspace, Quickbooks, MatrixCare). Managed the transition of all IT, financial, administrative, and HR programs and policies at time of buyout.Other roles occupied at this employer:- Administrator (Jun. 2020 - Oct. 2022) - Responsible for overall direction of the company, policies and procedures, contract facilitation, and other administrative duties.- Business Office Manager (Jun. 2016 - Jun. 2020) - Responsible for medical billing, accounts receivable, and accounts payable. Show less