Ridhima Jaiswal

Ridhima Jaiswal Email and Phone Number

Design Research, UX Research, Design Thinking and Strategy @ Rapido
Ridhima Jaiswal's Location
Bengaluru, Karnataka, India, India
Ridhima Jaiswal's Contact Details

Ridhima Jaiswal personal email

About Ridhima Jaiswal

Ridhima Jaiswal is a Design Research, UX Research, Design Thinking and Strategy at Rapido. She possess expertise in design thinking, design strategy, ethnography, user centered design, research design and 11 more skills. Colleagues describe her as "Rdhima's research work in EdTech moved our product design forward at a time of great change. I appreciated her constant questioning and advocacy for our users. She now has the rare experience of understanding this complex EdTech market well but would certainly add tremendous value to any industry. A pleasure to work with!", "I had the pleasure of working hand in hand with Ridhima at Macmillan Education for a period of 2 years, as a member of the UX research team for educational digital products. Ridhima is an outstanding UX researcher and a fantastic work colleague. She is truly passionate about UX, with a deep knowledge of the practices in the research profession and excels at applying qualitative research methods. She is a very effective planner, a resolute executor of research activities and a compelling communicator: Her skills to communicate verbally and visually ensure that the relevant information makes an impact on the appropriate audience, either to the design team or C-level positions. What makes Ridhima an exceptional researcher is the fact that she is able to globally seize customer and business scenarios and trends, and draw rich strategic directions for any product or service. Having her onboard is a guarantee that the entire UX team will progress in the right direction and that the business will be provided with a deep knowledge of their customers and business opportunities.", and "Ridhima is highly respected for her knowledge of many aspects of user research approaches and the tenacity she brings to delivering quality evidence-based user research. The research Ridhima conducted on the projects we worked on together provided in-depth valuable insights and helped especially when needing to make difficult decisions. Ridhima is also a team player and strives to maintain good working relationships. I whole heartedly recommend Ridhima and even though we are no longer working together and live many miles apart I consider Ridhima my friend."

Ridhima Jaiswal's Current Company Details
Rapido

Rapido

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Design Research, UX Research, Design Thinking and Strategy
Ridhima Jaiswal Work Experience Details
  • Rapido
    Associate Director | Head Ux Research
    Rapido Feb 2022 - Present
    Bangalore, Karnataka, In
  • Macmillan Education
    User Experience Researcher
    Macmillan Education Feb 2019 - Aug 2021
    London, England, Gb
    At Macmillan Education, I helped develop Human Centric Design practices and research processes for digital product strategy and implementation (discovery, concepting and testing). Owned and managed research efforts for English Language Teaching (ELT) and Curriculum EdTech products, working closely with business, tech and project stakeholders. Ensured timely delivery of products that are in sync with user needs and market requirements.Advocated and developed wholistic user research approach, trained the Digital Products Team on it. Exposed the team to the user and their environment, defined possible product directions and lead strategic discussions with senior stakeholders. Aligned Human Centred Design to agile development process and brought transparency and visibility of user requirements to planning and delivery. The developed EdTech products are being used by Schools and Universities to deliver in-classroom and remote teaching/ learning experience across countries in Europe, LatAm and South Asia.
  • Samsung Electronics
    Lead Designer / Design Research
    Samsung Electronics Mar 2015 - May 2018
    Suwon-Si, Gyeonggi-Do, Kr
    As lead designer for design thinking & research, I focused on Human Centred Design methods and processes to help team derive design strategies, design directions, design patents and future concepts that balances user needs, technology and business goalsManaged projects and guided team members to successfully explore new domains and deliver mature UX solutions, mobile based services for commercialisation, emerging trends for inspiration benchmarks for Mobile UX and ID, actionable user insights & new directions for project pitches
  • Samsung Electronics
    Design Researcher, Samsung Design Delhi
    Samsung Electronics Aug 2014 - Mar 2015
    Suwon-Si, Gyeonggi-Do, Kr
  • Hexolabs
    Freelance Researcher
    Hexolabs May 2014 - Jun 2014
    Chennai , Tn, In
    Usability Testing of IVR based mobile training service designed for Anti-natal service providers in rural India.
  • Future Factory.
    Design Researcher
    Future Factory. Dec 2012 - Dec 2013
    Mumbai, Maharashtra, In
    As a design researcher at Future Factory which is an industrial design firm, my key role was to design and develop research practices that includes training and building research team, developing research & analysis tools, generating insights, working with design team to generate concepts, etc. Work with businesses to integrate strategy and innovation through research. The projects I was involved are a mix of Trend Forecasting, Business and Design Strategy, Design Research, Concept Testing and focus on sectors like consumer durables, home security to name a few.
  • Cks Consulting Pvt. Ltd.
    Senior Design Researcher
    Cks Consulting Pvt. Ltd. May 2012 - Sep 2012
    New Delhi, In
    -Manage projects-Provide research direction-Resource recruitment-Resource training- Participating in the organizational issues at a strategic level.
  • Cks Consulting Pvt. Ltd.
    Design Researcher
    Cks Consulting Pvt. Ltd. May 2011 - Jun 2012
    New Delhi, In
    As a design researcher I have been working on projects, including human centred design, most of which are focused on the emerging economies of the globe. Through these I am able to participate and contribute to the various stages of the cycle of innovation -from studying and documenting people, their interaction, their milieu- both visually and textually to analyzing, conducting workshops and conceptualizing new ideas and funnelling the same on the basis of their contextual feasibility.
  • Talwar Gallery
    Gallery Associate
    Talwar Gallery Aug 2010 - May 2011
    - Profile includes assistance in curation-Art installation-Media management along with database management
  • Isis Design Studio
    Co-Founder
    Isis Design Studio Jan 2004 - Jul 2010
    - Concept and Design Development- Business opportunity mapping and development- Branding and studio promotion
  • Khoj International Artists Association
    Internship
    Khoj International Artists Association Jan 2010 - May 2010
    IN CONTEXT: Public, Art and Ecology at KHOJ International Artists Association, New Delhi (2010) - Assisted international artists on experimental art projects like- Passenger Propelled Rickshaw-Portable weather station: Live Weather at KHOJ was part of a global weather network developed by Andrea Polli & Chuck Varga called Hello Weather.- Natural water purification system, etc.“BY DESIGN” international residency: Internship at KHOJ International Artists Association, New Delhi (2009) - Assisted German artist Ingrid Hora for experimental art trying to understand change in human behavior and their relation to the immediate environment and objects around them
  • Rupayan Exports
    Design Manager
    Rupayan Exports Jul 2006 - Jun 2007
    Jaipur , Rajasthan , In
    - Assisted Stefania Falche Italian designer for Fall/Winter collection- Design Garment Collections under given themes- Participated in India International Garment Fair (IIGF)- Client profile handling and business development

Ridhima Jaiswal Skills

Design Thinking Design Strategy Ethnography User Centered Design Research Design Design Research Service Design User Research User Experience Concept Development Experience Design Interaction Design Social Innovation Contextual Design Creative Direction Strategic Design

Ridhima Jaiswal Education Details

  • National Institute Of Fashion Technology
    National Institute Of Fashion Technology
    Design Thinking And Research
  • Mats University
    Mats University
    Fashion Designing

Frequently Asked Questions about Ridhima Jaiswal

What company does Ridhima Jaiswal work for?

Ridhima Jaiswal works for Rapido

What is Ridhima Jaiswal's role at the current company?

Ridhima Jaiswal's current role is Design Research, UX Research, Design Thinking and Strategy.

What is Ridhima Jaiswal's email address?

Ridhima Jaiswal's email address is ri****@****ail.com

What schools did Ridhima Jaiswal attend?

Ridhima Jaiswal attended National Institute Of Fashion Technology, Mats University.

What skills is Ridhima Jaiswal known for?

Ridhima Jaiswal has skills like Design Thinking, Design Strategy, Ethnography, User Centered Design, Research Design, Design Research, Service Design, User Research, User Experience, Concept Development, Experience Design, Interaction Design.

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