• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients.• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review.• Interview patients in order to complete forms, documents and case histories.• Determine and establish office procedures and routines.• Supervise and train other staff in procedures and use of current software.• Assisting and helping the doctors while dealing with the patients.

1. Acknowledging and greeting customers with a smile.2. Answering customer questions.3. Helping customers find the products they are looking for.4. Resolve 300+ weekly customer inquiries via phone and email, consistently exceeding targets.5. Train and supervise new employees to ensure efficiency and productivity.6. Provide outstanding customer service, receiving 96% in customer service feedback surveys. 7. Assisting fellow associates as needed throughout the store. 8. Keeping the area stocked, clean, and safe.9. Merchandising and changing prices on a daily basis.

1. Hands-on Experience in providing administrative support to the medical offices. 2. Hands-on experience with medical billing and coding. 3. Use of software related to the medical field (EMR, Accuro, and sooriyaan clinical) 4. Managing patient flow including thorough check-in process to screen for COVID-19 5. Schedule new patients and establish patient appointments for procedures and follow-up appointments. 6. Schedule new patients and establish patient appointments for procedures and follow-up appointments. 7. Prioritizing multiple tasks and deadlines as assigned