Ridhima Gupta

Ridhima Gupta Email and Phone Number

Senior Manager, Customer and GTM Data Strategy at Salesforce @ Salesforce
san francisco, california, united states
Ridhima Gupta's Location
New Zealand, New Zealand
Ridhima Gupta's Contact Details

Ridhima Gupta work email

Ridhima Gupta personal email

n/a
About Ridhima Gupta

Ridhima Gupta is a Senior Manager, Customer and GTM Data Strategy at Salesforce at Salesforce. Colleagues describe her as "I know Ridhima Gupta since my graduation, She possess very good Analytical skills. She is very good at logical answering. She topped almost all the semesters during our PGDM course. "

Ridhima Gupta's Current Company Details
Salesforce

Salesforce

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Senior Manager, Customer and GTM Data Strategy at Salesforce
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Ridhima Gupta Work Experience Details
  • Salesforce
    Senior Manager, Customer And Gtm Data Strategy
    Salesforce Aug 2024 - Present
    New Zealand
  • Salesforce
    Manager, Gtm Data Strategy
    Salesforce Aug 2022 - Aug 2024
    New Zealand
  • Salesforce
    Senior Business Analyst
    Salesforce Aug 2020 - Aug 2022
    New Zealand
  • Salesforce
    Business Analyst
    Salesforce Jun 2019 - Aug 2020
    Auckland, New Zealand
  • Salesforce
    Associate Data Analyst
    Salesforce Jul 2017 - May 2019
    Hyderabad Area, India
  • Facebook
    Data Analyst (Consultant)
    Facebook Mar 2016 - Jun 2017
    Hyderabad Area, India
    Key Responsibilities• Help advertisers measure the impact of their campaigns using surveys that run-on Facebook.• Handle the division of responsibilities among the team of 8 members.• Work with CSMs and the engineering teams to clear out all the bottlenecks faced by the team.Key Assignments• Lift Analysis- Performed lift analysis to measure how a campaign impacts any key metric- Evaluating campaign performance by leveraging the statistical concepts of A/B testing and Logistic Regression in R- Enabled marketers to quickly identify and cut the campaigns that aren’t working, and continue to optimize the ones that are, to drive the best results over time.• Scaling up the process to handle upto 700 reports in a month- Train all the new members and resolve all the issues faced by the team- Built a comprehensive module in R for automating the analysis - Act like a bridge between the engineering and the core team to automate the entire process.• Built dashboards in Tableau- Designed and made a dashboard which can be used by client solution managers to review how their surveys are performing. In turn reducing the write backs of the team.- Created a norms dashboard that helped clients in understanding survey performance benchmarks based on metric type, region, placement type etc.
  • Penna Cement Industries Ltd
    Management Trainee - Business Analyst
    Penna Cement Industries Ltd Jun 2015 - Mar 2016
    Hyderabad Area, India
    Key Responsibilities • Deliver well-structured data analysis through reporting, dashboards, modeling and trend analysis • Perform drill down analysis of key business problems, interpret results, generate insight and recommend strategies • Develop creative and lasting solutions for organizational needsKey Assignments • Customer segmentation and migration analysis - Performed segmentation of customers similar to RFM metrics, to optimize targeting strategies - Provided recommendations on segmentation methodology changes so as to better design the campaigns for efficient targeting • Customer loyalty rewards program model - Formulated a tiered customer loyalty rewards model - Determined the appropriate slab for dividing the customers into buckets - Determined the expected increase in cost using variables like sales, payment behaviour, already availed discounts and product mix sold by dealers • Sales analytics - To analyze the sales trends and performance product wise, region wise, customer wise - Highlight the reasons for the sales numbers identified. • Digital advertising analytics - Created a report suggesting the relevant keywords to be used for search advertising. - Suggested the target audience for the display ads backed with targetable inventory analysis - Formulated media plans and made budget allocation decisions - Analyzed the performance of these campaigns on weekly basis
  • Tcs - Aponline Pvt. Ltd.
    Intern
    Tcs - Aponline Pvt. Ltd. May 2014 - Jul 2014
    Future Trajectories of eMARTObserved the working of APOnline Pvt. Ltd and how APOnline is providing a platform to eMART.Observed the functioning of eMART and identified the best practices across India.Interviewed the vendors on eMART and understood their strategies.Collected and analyzed the feedback from the franchisee owners to identify the reasons behind not adopting eMART.Suggested steps that can be taken for the better growth and profitability of eMART.Forecasted the future trajectories of eMART’s profitability.

Ridhima Gupta Education Details

  • Vignana Jyothi Institute Of Management
    Vignana Jyothi Institute Of Management
    Cumulative Grade Point Average - 4.59/5
  • Chirec Public School
    Chirec Public School
    Mpc - Informatics Practices
  • Nasr School
    Nasr School
    Mbipc And Computer Science

Frequently Asked Questions about Ridhima Gupta

What company does Ridhima Gupta work for?

Ridhima Gupta works for Salesforce

What is Ridhima Gupta's role at the current company?

Ridhima Gupta's current role is Senior Manager, Customer and GTM Data Strategy at Salesforce.

What is Ridhima Gupta's email address?

Ridhima Gupta's email address is ri****@****rce.com

What schools did Ridhima Gupta attend?

Ridhima Gupta attended Vignana Jyothi Institute Of Management, Delhi University, Chirec Public School, Nasr School.

Who are Ridhima Gupta's colleagues?

Ridhima Gupta's colleagues are Rakesh Basiri, Vinod Seshasayee, Sabrina Ots, Suman Mahapatro, Slander Man, Rodrigo Fernández Cervantes, David Miller.

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