Ridhwan Hakim Razali Email & Phone Number

Malaysia

As an accomplished entrepreneur specializing in the import-export business, I bring over a decade of experience navigating the complex trade landscapes of China, Indonesia, Malaysia, Singapore, and the UAE. My career is defined by a strategic focus on networking, trading, and creating robust product brands poised for global success.Areas of Expertise: • Import-Export Operations: Deep understanding of international trade regulations, logistics, and market entry strategies across diverse regions. • Networking and Relationship Building: Proven ability to establish and nurture high-value connections, fostering mutually beneficial partnerships that drive business growth. • Product Branding: Successfully developed and launched proprietary brands, leveraging market insights to position products effectively on a global scale. • Marketing and Branding: Expert in crafting compelling brand narratives and executing multi-channel marketing campaigns that resonate with target audiences.My entrepreneurial journey is marked by a commitment to excellence and innovation, consistently seeking opportunities to expand market reach and enhance value propositions. Currently, I am looking to expand our market presence in Thailand and welcome networking opportunities with like-minded professionals and businesses.Let’s Connect:I am eager to collaborate with industry peers, potential partners, and clients who share a vision for dynamic growth and success in the international trading arena. Let’s explore how we can work together to achieve extraordinary results.

Shah Alam, Selangor, Malaysia

• Managed all aspects of clinic operations, including staffing and scheduling, to optimize patient care.• Boosted lead generation by 40% and increased patient appointments by 20% through targeted Facebook paid advertising.• Implemented CRM systems for automated email and SMS marketing, achieving a 20% open rate and contributing to a 12% sales increase.• Implemented effective referral programs, increasing patient referrals by 15%.• Managed the clinic's website, executed SEO optimizations, and achieved a 19% increase in organic search traffic.• Analyzed competitor strategies and adapted marketing plans to maintain a competitive edge.• Stayed updated on advancements in dental technology and recommended investments in new equipment/software.

Subang Jaya, Selangor, Malaysia

• Leveraged Facebook paid advertising, resulting in a 65% increase in traffic and a 20% rise in conversions, achieving significant ROI.• Optimized landing pages to improve user experience, leading to a boost in sales.• Implemented automated marketing strategies via Email, SMS, and WhatsApp to engage customers and drive sales, achieving a 35% open rate and a 19% click-through rate.• Diversified business sales channels, through online retail platforms (Shopee, Lazada, TikTok Shop) resulting in a 20% increase in company sales.• Implemented a successful B2B and B2C sales model, achieving a 45% sales increase.• Managed social media platforms and collaborated with influencers and key opinion leaders (KOLs) to broaden brand exposure.• Established partnerships with the Ministry of Investment, Trade, and Industry(MITI) in Dubai, enabling extensive product distribution across Oman, UAE, Saudi Arabia, and Egypt.• Strengthened global supply chain dynamics through key relationships with suppliers in Guangzhou, China.

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Conducted comprehensive interviews with taxpayers to address and resolve inquiries efficiently.• Identified and pursued cases of tax evasion or fraud, contributing to increased revenue collection.• Developed and maintained positive relationships with taxpayers through clear communication and efficient problem-solving.• Prepared detailed reports and documentation related to tax assessments and compliance.

Johor Bahru, Johore, Malaysia

• Established agreements with suppliers in Guangzhou, China, enabling the import of construction materials to Malaysia.• Secured various projects, including the construction of Johor Bahru Hockey Stadium, the development of the new FAMA office in Negeri Sembilan, and the rebuilding of Masjid Temenggung Daeng Ibrahim in Singapore.• Led procurement activities and coordinated with project teams to ensure ontime completion of construction projects within budget.• Coordinated with subcontractors and suppliers to ensure timely delivery of materials and services, reducing project delays.