Ridwan Ridwan Email & Phone Number

West Java, Indonesia

- Awarded the highest recognition at Danone through 1) Best Sales Achievement at 137% among other regions and 2) Golden Badge 2022 for the 20 years of employment anniversary at the company among 11,000+ employees- Promoted from Key Account HCO West Java to Regional Sales Manager West Java, Regional Sales Manager Jatabek II, Operation Manager, Operation Manager AFH MDC, and Area Manager I until the current role throughout 22 years of employment at the company- Manage 19+ warehouses and… Show more - Awarded the highest recognition at Danone through 1) Best Sales Achievement at 137% among other regions and 2) Golden Badge 2022 for the 20 years of employment anniversary at the company among 11,000+ employees- Promoted from Key Account HCO West Java to Regional Sales Manager West Java, Regional Sales Manager Jatabek II, Operation Manager, Operation Manager AFH MDC, and Area Manager I until the current role throughout 22 years of employment at the company- Manage 19+ warehouses and lead a team of 250+ employees which encompasses internal employees, vendor, principles and distributors- Spearhead successful initiatives to identify and capitalize on new sales opportunities, driving revenue growth and expanding market share- Cultivate and maintain strong relationships with key outlets, ensuring optimal product placement, visibility, and availability- Consistently monitor and analyze sales data, identifying trends and implementing strategies to maximize performance and exceed targets- Skillfully negotiate with customers and prospects, establishing mutually beneficial agreements and building long-lasting relationships- Provide data-driven recommendations to the National Sales Manager regarding pricing, promotions, and other market-specific conditions- Proactively supervise competitor activity, identifying threats and opportunities to inform strategic decision-making and maintain a competitive edge- Foster a customer-centric culture within the AFH Depo team, ensuring 100% service levels from forecast to delivery, exceeding customer expectations, and developing a robust Telesales system for enhanced support- Build strong partnerships with Key Account, Supply Chain, DC Operations, and Finance teams, streamlining processes and ensuring seamless customer experiences- Ensure warehouse focus AFH by building customer satisfaction that reflects 100% service level from forecast to Delivery to customer (FTS & OTD) and develop Telesales system Show less

- Awarded the highest recognition at Danone through 1) Best Sales Achievement at 137% among other regions and 2) Golden Badge 2022 for the 20 years of employment anniversary at the company among 11,000+ employees- Promoted from Key Account HCO West Java to Regional Sales Manager West Java, Regional Sales Manager Jatabek II, Operation Manager, Operation Manager AFH MDC, and Area Manager I until the current role throughout 22 years of employment at the company- Manage 19+ warehouses and… Show more - Awarded the highest recognition at Danone through 1) Best Sales Achievement at 137% among other regions and 2) Golden Badge 2022 for the 20 years of employment anniversary at the company among 11,000+ employees- Promoted from Key Account HCO West Java to Regional Sales Manager West Java, Regional Sales Manager Jatabek II, Operation Manager, Operation Manager AFH MDC, and Area Manager I until the current role throughout 22 years of employment at the company- Manage 19+ warehouses and lead a team of 250+ employees which encompasses internal employees, vendor, principles and distributors- Spearhead successful initiatives to identify and capitalize on new sales opportunities, driving revenue growth and expanding market share- Cultivate and maintain strong relationships with key outlets, ensuring optimal product placement, visibility, and availability- Consistently monitor and analyze sales data, identifying trends and implementing strategies to maximize performance and exceed targets- Skillfully negotiate with customers and prospects, establishing mutually beneficial agreements and building long-lasting relationships- Provide data-driven recommendations to the National Sales Manager regarding pricing, promotions, and other market-specific conditions- Proactively supervise competitor activity, identifying threats and opportunities to inform strategic decision-making and maintain a competitive edge- Foster a customer-centric culture within the AFH Depo team, ensuring 100% service levels from forecast to delivery, exceeding customer expectations, and developing a robust Telesales system for enhanced support- Build strong partnerships with Key Account, Supply Chain, DC Operations, and Finance teams, streamlining processes and ensuring seamless customer experiences- Ensure warehouse focus AFH by building customer satisfaction that reflects 100% service level from forecast to Delivery to customer (FTS & OTD) and develop Telesales system Show less

Bandung, West Java, Indonesia

- Managed and optimized the daily operations of a high-end retail store specializing in the distribution of PlayStation consoles, games, accessories, and TAG Heuer watches in Bandung.- Designed strategy to meet sales targets and profitability goals through strategic merchandise planning, inventory management, and staff training and development.- Cultivated a welcoming and luxurious in-store environment, providing personalized consultations and exceptional customer service that fostered… Show more - Managed and optimized the daily operations of a high-end retail store specializing in the distribution of PlayStation consoles, games, accessories, and TAG Heuer watches in Bandung.- Designed strategy to meet sales targets and profitability goals through strategic merchandise planning, inventory management, and staff training and development.- Cultivated a welcoming and luxurious in-store environment, providing personalized consultations and exceptional customer service that fostered loyalty and repeat business.- Developed deep product knowledge of both PlayStation and TAG Heuer brands, enabling expert advice to customers and informed decision-making regarding inventory selection and merchandising.- Led, motivated, and trained a high-performing sales team, fostering a collaborative and results-oriented environment that consistently delivered exceptional customer service and achieved sales targets. - Successfully sold 3,000+ PlayStation and 40+ TAG Heuer watches within 3 months Show less

Bandung, West Java, Indonesia

- Supported the seamless operation of multiple business units, including a gym, restaurant, salon, and telecommunication center, ensuring efficient workflows, optimal resource allocation, and adherence to company standards- Identified and implemented process improvements to enhance productivity, reduce costs, and improve overall operational efficiency across all business units- Implemented strategies to enhance customer satisfaction, including service quality improvements, staff… Show more - Supported the seamless operation of multiple business units, including a gym, restaurant, salon, and telecommunication center, ensuring efficient workflows, optimal resource allocation, and adherence to company standards- Identified and implemented process improvements to enhance productivity, reduce costs, and improve overall operational efficiency across all business units- Implemented strategies to enhance customer satisfaction, including service quality improvements, staff training initiatives, and proactive issue resolution- Assisted in leading and motivating a diverse team of employees across various industries, fostering a positive work environment, and providing guidance and support to ensure optimal performance- Contributed to financial planning and budgeting processes, monitoring expenses, and identifying opportunities for cost savings- Ensured adherence to industry-specific regulations and standards across all business units, maintaining a safe and compliant operating environment- Demonstrated strong problem-solving and decision-making skills, quickly identifying and resolving operational challenges to minimize disruptions and maximize productivity Show less