Ridwan S. Email & Phone Number

West Java, Indonesia

Bobocabin Gunung Mas, Puncak Bogor

• Responsible for branch cash collection and deposit submission based on regular time scheduled.• Assist superior in analyzing and making the report of the operational expense on branch.• Understands and performs all tasks as required in accordance to the company policies and procedures.• Maintain a respectable appearance of grooming and work uniform cleanliness at all times for all the team members.• Maintain positive relationships with internal and external parties, with… Show more • Responsible for branch cash collection and deposit submission based on regular time scheduled.• Assist superior in analyzing and making the report of the operational expense on branch.• Understands and performs all tasks as required in accordance to the company policies and procedures.• Maintain a respectable appearance of grooming and work uniform cleanliness at all times for all the team members.• Maintain positive relationships with internal and external parties, with guidance from superior.• Assist superior in arranging the branch team in attending any necessary training and meeting.• Assist superior in preparing the working schedule of the branch team and report it for approval to superior.• Assist superior in supervising the team’s productivity by ensuring their work attendance at every shift.• Assist superior in controlling the branch expense, at host and cleaner side.• Safeguard the secrecy of branch, company and hotel guests.• Responsible for supervising and maintaining the cleanliness of all branch areas.• Lead the branch team in a professional attitude by always acting friendly and willing to provide help to others.• Ensuring all hosts and cleaners serve the guest continuously to create a potent workforce with comprehensive attitude, knowledge, skill and abilities.• Ensure the branch team to gather guest reviews through provided CRM platforms on a daily basis based on target set by superior.• Controls the pods/room selling based on rates and objectives stated by the management based on guidance from superior.• Prepares branch-related data (such as inventory, expense data) with cooperation with superior in creating and preparing monthly/annual financial reports.• Supervise and conduct regular pods inspection to ensure the product in best condition.• Report and update the maintenance issues of the branch to superior Show less

Azana Essence Sangga Buana Villa Bogor

• Scheduled housekeepers to maintain efficient staff levels during peak periods, including holiday.• Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed• Managed financial and administratrative requirements, adhering to budgets and guidelines,• Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.• Motivated team members to deliver optimum results, leading by example through positive… Show more • Scheduled housekeepers to maintain efficient staff levels during peak periods, including holiday.• Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed• Managed financial and administratrative requirements, adhering to budgets and guidelines,• Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.• Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.• Organized shifts to manage schedule of housekeepers, achieve consistency and fairness and manage smooth operations. Show less

• Stocked room attendant carts with adequate supplies, maintaining efficient housekeeping services.• Motivated team members to deliver optimum results, leading by example through positive interactions with guest and staff.• Evaluated housekeepers’ performance, providing constructive feedback to improve efficiency.• Accurately managed rosters. Leave requirements and absences, ensuring appropriate guidelines were followed.• Responded to queries and resolved issues to maintain… Show more • Stocked room attendant carts with adequate supplies, maintaining efficient housekeeping services.• Motivated team members to deliver optimum results, leading by example through positive interactions with guest and staff.• Evaluated housekeepers’ performance, providing constructive feedback to improve efficiency.• Accurately managed rosters. Leave requirements and absences, ensuring appropriate guidelines were followed.• Responded to queries and resolved issues to maintain smooth communications and professional track record. Show less

Ibis Styles Cikarang

• Scheduled housekeepers to maintain efficient staff levels during peak periods, including holiday.• Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed• Managed financial and administratrative requirements, adhering to budgets and guidelines,• Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.• Motivated team members to deliver optimum results, leading by example through positive… Show more • Scheduled housekeepers to maintain efficient staff levels during peak periods, including holiday.• Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed• Managed financial and administratrative requirements, adhering to budgets and guidelines,• Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.• Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.• Organized shifts to manage schedule of housekeepers, achieve consistency and fairness and manage smooth operations. Show less

Le Eminence Puncak Hotel Convention & Resort, Ciloto - Puncak

• Responsible for smooth operation of the floor assigned.• Supervise Room Attendants.• Organizes and facilitates the room making process.• Daily allocation of rooms and deep cleaning tasks to team members.• Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.• Checks the occupied and departure rooms, giving special attention to guest needs.• Ensures that the entire operation is performed as per the laid down… Show more • Responsible for smooth operation of the floor assigned.• Supervise Room Attendants.• Organizes and facilitates the room making process.• Daily allocation of rooms and deep cleaning tasks to team members.• Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.• Checks the occupied and departure rooms, giving special attention to guest needs.• Ensures that the entire operation is performed as per the laid down standards.• Report maintenance issues to Maintenance/Engineering Department.• Carry out lost and found procedures.• Achieve positive outcomes from guest queries in a timely and efficient manner.• Aware of all room categories and amenities. Show less

Sahid Eminence Puncak Hotel Convention & Resort, Ciloto - Puncak

• Welcome and acknowledge all guests according to company standards anticipate and address guests service needs during the night shifts.• Use housekeeping checklists to ensure that the cleanliness and condition of each assigned area meet designated standards.• Identify and report preventative or other maintenance issues in public areas or guest rooms• Request preventative maintenance or non-urgent repairs using the appropriate method and contact other departments directly for urgent… Show more • Welcome and acknowledge all guests according to company standards anticipate and address guests service needs during the night shifts.• Use housekeeping checklists to ensure that the cleanliness and condition of each assigned area meet designated standards.• Identify and report preventative or other maintenance issues in public areas or guest rooms• Request preventative maintenance or non-urgent repairs using the appropriate method and contact other departments directly for urgent repairs.• Must be able to multitask and priorities departmental functions to meet deadlines Show less

Responsible for daily room operation, A four star property with 146 Rooms (6 Villas, 134 Rooms, 6 Living rooms)

Responsible for maintenance & repair defect rooms, A four star property with 134 Rooms.

Responsible for keep clean, tidy, and pleasant residence, A four star property with banquet facilities up to 1000 people, restaurant up to 150 pax, 8 toilets, driver house, mini zoo, kids club.

• Responsible to maintain room cleanliness and corridor (23 rooms/day).• Maintain daily project and special project.• Managed linen trolley, keeping it neat and organized.• Cleaned guest rooms and changed linen to high standards.• Replenished guest rooms with necessary supplies including water glasses, toiletries and paper products.

Six-star property with 280 rooms, and meeting package convention center 40000 people, and grand ballroom for 2000 people, and have 18 boardrooms for private meeting.Trainee Housekeeping department by Section:• Public Area• Room • Laundry