Ridwan Salam

Ridwan Salam Email and Phone Number

Customer Service Representative/Virtual Assistant/Administrative Manager @ Hardcore Biometric Systems
Ridwan Salam's Location
Federal Capital Territory, Nigeria, Nigeria
About Ridwan Salam

Ridwan is a result driven professional with excellent qualifications to support diverse functions involving customer service, administrative management and marketing specialist, Skilled at performing effectively both independently and as part of a problem solving team in a demanding and fast-paced environment to complete projects and tasks while adhering to all deadlines and quality standards.

Ridwan Salam's Current Company Details
Hardcore Biometric Systems

Hardcore Biometric Systems

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Customer Service Representative/Virtual Assistant/Administrative Manager
Ridwan Salam Work Experience Details
  • Hardcore Biometric Systems
    It Facility Manager
    Hardcore Biometric Systems Jun 2022 - Present
    Nigeria
  • Ison Xperiences Ltd - Leading Global Cx Management Company
    Customer Service Specialist
    Ison Xperiences Ltd - Leading Global Cx Management Company Apr 2019 - Sep 2022
    Ibadan, Oyo, Nigeria
    Responsibilities:Answer inbound calls and respond to customer inquiries Management and resolution of customer complaint using applicable software, including Avaya, CRM, MAXIMUS, ECMS, Etc.Identify and escalate issues to supervisorsDocument call information according to standard operating procedures and complete all call logs and reportManagement and resolution of customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersRoute calls to appropriate resourcesAnswering questions and troubleshooting problems for users
  • Ison Bpo - Leading Bpo Service Provider In Africa
    Customer Care Representative
    Ison Bpo - Leading Bpo Service Provider In Africa Jul 2019 - Sep 2019
    Ibadan, Oyo State Nigeria
    As Customer care representative, i interact with customers on behalf of the organization to provide information about products and services, take orders, respond to customer complaints, and process returns in customer contact centers.
  • Mutual Benefits Assurance Plc.
    Insurance Professional
    Mutual Benefits Assurance Plc. Jan 2020 - Jan 2022
    Oshogbo, Osun, Nigeria
    Marketing insurance policies to prospects
  • Ogun State Internal Revenue Service
    Tax Officer
    Ogun State Internal Revenue Service May 2018 - Mar 2019
    Abeokuta, Ogun State Nigeria
    As a tax officer, i worked on the field in a directly interaction and contact with tax payers for tax enforcement, collection and generation of revenue for the government of the day.

Ridwan Salam Education Details

  • Osun State University Osogbo
    Osun State University Osogbo
    Political Science And International Relations

Frequently Asked Questions about Ridwan Salam

What company does Ridwan Salam work for?

Ridwan Salam works for Hardcore Biometric Systems

What is Ridwan Salam's role at the current company?

Ridwan Salam's current role is Customer Service Representative/Virtual Assistant/Administrative Manager.

What schools did Ridwan Salam attend?

Ridwan Salam attended Osun State University Osogbo.

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