Ridwan Olaniran Email & Phone Number

Toronto, ON, CA

Canada

• Project Achievements: Led a team that created a robust loan management system for a client to facilitate automation, business expansion and attract more clients within the allocated budget and timeline. Focused on.
• Act as the link between our clients and our technical team, while working collaboratively with developers and testers
• Elicit requirements from clients varying in size (2-25+ stakeholders) while ensuring customer satisfaction as the primary deliverable
• Translates stakeholder requirements into over 14 different tangible deliverables such as RACI Matrix, use cases, user stories, process/Swim Lane diagrams, FRDs, BRDs, Test cases, RTM, and defect management.
• Leverage evidence-based research methodology (interviews, user shadowing, requirements workshop, surveys and use case scenarios), future-focused industry research, and design thinking facilitation techniques to elicit.
• Documents Gap analysis to determine the current state “as-is” which led to identified areas for process improvement to optimize system functionality and efficiency of the business’s future state “to-be” using Visio.

Toronto, Ontario, Canada

• Project Achievements: Managed 120 key accounts with multiple stakeholders and facilitated their continuous subscription to the Google Ads platform with a steady budget growth up to $3.4 Million USD every quarter.
• Facilitated stakeholder engagement and stakeholder analysis to effectively identify level of involvement and communication needs of each stakeholder.
• Conducted research to provide account intelligence, identify key stakeholders, and develop models to analyze, explain and forecast market pattern and behaviors, and devise methods for growth.
• Analyzed complex business problems and recommended strategies to prospective and existing clients to improve their processes, cultivate opportunities, and increase their ROI.
• Analyzed factors which determines economic/lead generation growth and advise clients accordingly.
• Analyzed Google Products/solutions and value proposition to business of different verticals and sizes and explain how they address client needs.

Abuja, Federal Capital Territory, Nigeria

• Project Achievements: Led the elicitation and documentation of business requirements for the development and deployment of an Electronic Civil Registration and Vital Statistics System (ECRVS) for UNICEF. The system.
• Led the elicitation and documentation of business requirements for electronic systems, focusing on enhancing user experiences and eliminating existing manual processes.
• Facilitated the migration of legacy data to cloud platforms, ensuring seamless integration with existing systems using effective data analysis and data cleaning approaches.
• Collaborated with technical teams to translate business needs into system requirements, ensuring alignment with government standards.
• Implemented strategic stakeholder engagement to foster continuous relationships with clients.
• Worked closely with the UI/UX designers to create relatable mock ups and prototypes to stakeholders before implementation.

Abuja, Federal Capital Territory, Nigeria

Expert in using case activity diagrams.Understanding data and data movement; integration with external and existing systems.Facilitating requirement discussions with business and technical stakeholders.

Lagos

Coordinating lead generators, recruiting new clienteles and managing existing clienteles. Accountable for effective communication of commercial insurance products and policies to clients resulting in a 15% increase in cross-sell opportunities and an overall 10% month-on-month revenue growth.Carried out market trend analysis to generate consistent revenue.

Lagos

Attends to customers enquiries, requests and complaint. Assist in sales by up selling and cross selling of products, services and innovations.

Ikeja

I was an intern where I had the opportunity to learn livestock feeds production and I was exposed to the quality assurance before procurement and eventual sales.

B.Agric, Agriculture, General

Majored in crop protection both stored and on field crops, with minors in animal husbandry, agronomy, agricultural extension and rural.

Ssce