# Manage IT infrastructure, including servers, networks, and storage systems, to ensure high availability and performance.# Monitor system performance, identify bottlenecks, and proactively optimize infrastructure to meet business demands.# Collaborate with cross-functional teams to develop and implement IT processes, policies, and procedures, ensuring adherence to industry best practices.# Automate routine tasks using scripting languages (Python, PowerShell) and configuration management tools (Ansible), resulting in improved operational efficiency.# Conduct regular audits of system configurations, security policies, and disaster recovery plans to ensure compliance with industry regulations and minimize risks.# Provide technical support and troubleshooting expertise to resolve critical issues, minimizing downtime and enhancing end-user experience.# Implement process improvements, and manage vendor relationships to deliver exceptional IT services.# Collaborate with development teams to deploy applications and troubleshoot issues in both test and production environments.# Assist in the planning and execution of server and network infrastructure upgrades, minimizing disruption to operations.# Manage and maintain Office 365 environments for 126 users, ensuring optimal performance and reliability.# Administer Office 365 licenses, monitoring license usage, and optimizing license allocation to minimize costs.# Plan and execute migration projects from on-premises systems to Office 365, ensuring a smooth transition.# Implement and enforce security and compliance measures in Office 365, including data loss prevention (DLP), multi-factor authentication (MFA), and data encryption.# Assist end-users with Office 365-related issues, providing prompt and effective support through various communication channels.# Write PowerShell scripts and develop automation workflows to streamline administrative tasks and enhance efficiency.

# Provide comprehensive IT operation services to a diverse portfolio of clients, ensuring smooth and efficient functioning of their IT systems.# Collaborate with cross-functional teams to design, implement, and maintain both cloud and on-prem network infrastructure, servers, storage, and other critical components.# Conduct regular system audits, performance monitoring, and capacity planning to proactively identify and resolve potential issues# Implement security measures, including firewalls, antivirus systems, and access controls, to safeguard client data and protect against cyber threats.# Respond promptly to client requests and incidents, diagnosing and resolving technical issues in a timely manner to minimize downtime and disruption.# Develop and document standard operating procedures (SOPs) to streamline processes, improve efficiency, and ensure consistency in service delivery.# Assist in the planning and execution of IT infrastructure projects, including hardware and software upgrades, migrations, and expansions.# Contribute to project planning and execution by following Agile methodologies.

Successfully planned and designed Fiber-to-the-Home (FTTH) projects for 67 estates, connecting approximately 10,000 homes and businesses to high-speed fiber connections. As part of my role, I conducted technical site surveys to assess the technical and financial requirements for provisioning new clients. Utilizing GPON technology, I carefully planed and designed the FTTX network infrastructure. I create detailed drawings using QGIS/AutoCAD software and generate accurate Bill of Materials. Maintaining up-to-date engineering documentation files was an essential part of my responsibilities.Additionally, I coordinated a smooth handover from the design development phase to the deployment phase by providing detailed schematics, specifications, and instructions, ensuring quality and performance targets are met. To minimize build errors, I closely monitored the implementation of completed designs. In order to continuously improve systems, I analyze current implementations, identify deficiencies, determine root causes, and develop effective solutions.Furthermore, I actively collaborated with the deployment team to address any build issues that arise, ensuring a seamless and efficient implementation process.

During my time at Huawei, I had the opportunity to manage and supervise the subcontractors on the Galaxy Backbone NICTIB II project, a project geared towards deepening broadband penetration in Nigeria. One of my key responsibilities was utilizing my problem-solving abilities to anticipate and troubleshoot any issues that could potentially disrupt project activities. I placed a strong emphasis on ensuring comprehensive quality assurance throughout the project, and I took charge of organizing resources, supplies, and teams to effectively meet project demands and core metrics. Additionally, I was responsible for preparing detailed project reports to provide clear insights into the progress and performance of the project. By successfully coordinating project operations, I upheld Huawei Technology's reputation for professionalism. Furthermore, I ensured strict compliance with relevant industry regulations and standard operating procedures (SOPs) to maintain the highest standards of quality and adherence to best practices.

I actively participated in project planning, which included surveying potential fibre routes and carefully selecting the most optimal and cost-effective route based on the findings. To accomplish this, I utilized various tools such as Google Earth, GIS, and AutoCad to design the fibre optics network route.To ensure accurate budgeting and resource allocation, I prepared a comprehensive "Bill of Quantity" for the project. Collaborating closely with external contractors and vendors, I successfully facilitated the transition of projects from the conceptual design stage to their actual implementation.I diligently supervised the construction process, ensuring that all materials used adhered to the required specifications and measurements. Moreover, I diligently tracked project timelines and expenditures, guaranteeing that all projects were completed on time and within the allocated budget.In addition to overseeing the project's execution, I also undertook responsibilities in the documentation and reporting aspects. I diligently prepared detailed project reports and maintained accurate documentation throughout the project's lifecycle.Furthermore, I effectively managed a dedicated team responsible for the maintenance of the fibre network, ensuring its uninterrupted operation. Additionally, I handled customer interactions and inquiries related to the fibre network, providing necessary assistance and support.Lastly, I regularly prepared and delivered maintenance reports to relevant stakeholders, providing them with crucial updates and insights on the network's performance.

Designed fiber routes, using Google Earth and AutoCad. I participated in training sessions, worked closely with senior engineers, and gained valuable engineering skills. I also contributed to successful fiber optic project implementation, ensuring accuracy and efficiency.