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As a manager my focus is people and processes that surround them. I make companies great places to work by attracting talent, building community and fostering personal development via lightweight process. The previous company I led: • Profitability: 5 consecutive years of double-digit profitability • Organizational Checkup score: 80-84% • Yearly voluntary turn-over: 12% (In leadership: 0%) • Happiness score: 7/10 to 9/10 happiness score • Net Promoter Score: 60-71 Cool stuff we did: • Rebuilt all enterprise and consumer-facing tools internally (php/msql/javascript/googlecloud). • Built a full data stack to drive business decisions using Sisense. • Bootstrapped. • My contribution allowed owner and CEO to step away.I have experience with product management, care and feeding of the CEO, managing 100% remote, acquisitions, recruiting and managing teams for software development, sales, marketing, support and products; building enterprise tools for sales and marketing automation and backend fulfillment; customer development, innovation pipeline, consumer businesses, media businesses, B2B and implementing company operating frameworks such as Scaling Up and Traction.
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Chief Operating OfficerHippocratic Feb 2021 - Present -
Co-FounderMovement Snack Jan 2020 - Feb 2021I worked on a startup to reduce the impacts of prolonged sitting. I learned a lot about personal fitness, engagement and helping people to do what they want to do, but don't.
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AdvisorAirtreks Dec 2018 - Sep 2019 -
CeoAirtreks Jan 2017 - Dec 2018After acquisition, we moved the company from San Francisco to 100% remote, cultivated all new leadership team, modernized technology for all enterprise tools, and web applications (php/mysql/javascript/css/google cloud). Implemented full data stack (Sisense). Airtreks developed the best online search for global multi-city airfare you can actually purchase. Airtreks also offers 24/7 award-winning customer support. (2018 3rd highest customer satisfaction from Nice Reply)Profitable 4 years, 12% per year involuntary turnover, 84% Traction organizational checkup. B2C and B2B2C teams. Internal Marketing, Sales, Support and Fulfillment (ticketing), and software development for global multi-stop airfare sales. Net Promoter Score 70+.
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General ManagerAirtreks Jan 2014 - Dec 2016
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General ManagerBootsnall Travel Network Jan 2011 - Dec 2018In 2012 we launched the first-of-its-kind global multi-stop flight booking tool, indie.bootsnall.com. I was designer and manager on the 5-person team. The tool showed real-time bookable availability via the Amadeus GDS. The tool was immediately successful and soon we had hundreds of world travelers to support. At BootsnAll I learned how to run a successful media company from the co-founder, Sean Keener. I was hired to help the company change direction to a services company.In 2014 we acquired Airtreks, the world's leading travel agency focused on multi-stop and round-the-world travel. -
Cto / CioWestgate Business Services Nov 2008 - Feb 2010Professional real estate and financial services company provided consulting to failing banks. Automated Sales and Service (with Salesforce, Google Apps, Confluence and Drupal), generating $1 million in 15 months. Acquired in 2010.
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General Manager / Co-FounderWestgate Capital Apr 2003 - Oct 2008Real estate management and finance company grew from $0 to $300 million in assets under management. Several deals closed over $10 million. We developed The Ogden (previously Streamline Tower) a 22-story high-rise on Las Vegas Blvd downtown.
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Sales And Marketing Director For The OgdenStreamline Tower Jan 2007 - Jan 2008Http://Www.Theogdenst.Com/Our team procured binding contracts on 60% of 250 condos priced: $250,000 to $1 million. Managed $12 million marketing budget.
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Web ProducerIprint Oct 1999 - Apr 2001Iprint.ComFocused on order processing and fulfillment backend. -
Software ProducerElectronic Arts Jul 1995 - Sep 1998Co-produced 25+ products (sku's) including Sesame Street CD-ROMs, selling 7 million worldwide. -
Designer And Project ManagerWavequest Nov 1993 - Mar 1995Designed, managed and launched two health-hero video games for the Super Nintendo.
Riel Manriquez Skills
Riel Manriquez Education Details
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Computer Science -
Casa MontessoriElementary
Frequently Asked Questions about Riel Manriquez
What company does Riel Manriquez work for?
Riel Manriquez works for Hippocratic
What is Riel Manriquez's role at the current company?
Riel Manriquez's current role is Chief Operating Officer at Hippocratic.
What is Riel Manriquez's email address?
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What is Riel Manriquez's direct phone number?
Riel Manriquez's direct phone number is +150352*****
What schools did Riel Manriquez attend?
Riel Manriquez attended Stanford University, Casa Montessori, Cathedral High School El Paso.
What are some of Riel Manriquez's interests?
Riel Manriquez has interest in Education.
What skills is Riel Manriquez known for?
Riel Manriquez has skills like Start Ups, Saas, Management, Web Development, Crm, Salesforce.com, Leadership, E Commerce, Project Management, Seo, Software Development, Marketing.
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