Rifad Pradhan Email & Phone Number

Waterloo, Ontario, Canada

• Weekly, Monthly, Quarterly and Yearly business acumen in achieving Store sales targets and financial goals.• Tracking and managing projects with versatile methodologies as and when required.• Hiring, Coaching, mentoring & building a diverse and multi-functional team• Strategic in driving sales, results and performance.• Conduct timely team performance reviews and provide feedback for improvement• Prepare, Evaluate and Analyze store financial reports• Scheduling and making sure keeping labor budgets and store supplies budgets in check• Create motivational environment in delivering exceptional customer shopping experience• Handle and resolve conflicts for – customers, team and vendors• Act as highest tier escalation point within the store for all issues.• Present and forecast District Sales• Assist District sales managers and other store leaders as and when necessary• Keep track of various dept inventory level reports on timely basis.

Kitchener, Ontario, Canada

• Store key holder responsibilities including store open and closing task• Maintaining store operations and procedures• Coaching and mentoring new hires.• Kept track of updates from all carriers.• Weekly one on one and check ins with team members• Evaluate monthly, quarterly, yearly P&L reports.• Encourages team to perform, bringing various competition and perks in to play.

Charlottetown, Prince Edward Island, Canada

• Execution of Monthly business plan and strategies.• Keeping track and update of all carrier plans and pricing grids. (Rogers, Fido, Koodo, Telus, Bell and Virgin Mobile)• Depth knowledge in understanding overall store loss and profits• Key holder responsibilities• Weekly check-ins with team members to ensure team meets targets regularly• Store opening and closing responsibilities• Scheduling hours and conducting hiring process needed as per seasonal needs• Knowledge of other departments in striving for customer best shopping experience• Conducting Morning meetings and day to day task planners• Manage trainings and processes for new hires.• Always enjoyed leading in front during busy floor hours.• Take full responsibility of handling customer escalations and issues.

Charlottetown, Prince Edward Island, Canada

• Assisting customer giving details information for laptops and computers for their purchase.• Knowledge of POS terminal , citrix and inventory lookup• Demonstrating customer regarding repairs and other set up services we offer• Always strived for best customer service and the best shopping experience.

Brampton, Ontario, Canada

• Perform installation and operation of the electronic equipment and other electric systems, performing software updates, PC Diagnostic Tests, Replacement of Hard Drives and inspecting other disordered hardware of the unit• Providing technical support in diagnostics to electronic products like Cellular Phones, DVD Players, Television, Printers, Speakers in order to figure out the fault – This may include opening the circuits, reading circuit panels, computer networks and hardware, as well as micro-electrical systems and other electronic systems• Operate various types of inspection and diagnostic equipment in the process of diagnosing and analysing various electronic equipment, components and systems• Collect and record data that may be helpful to the seniors in drawing out estimates as well as fixing up a deadline for the entire job to be done• Depth knowledge Citrix software tool• Good knowledge of Microsoft office and Macro tool• Detailing of units Specification and Configuration.• Electronically Transferring unit to assigned Location as per the unit category• Keeping familiarity to electronic tools like Digital multimeter and Power supply

Sheridan College

Electronics Engineering Technician Field of interest Telecommunication.

Brampton

- SEO Work- Web Marketing- Micro Blogging- Website Testing

Brampton & Toronto

-SEO -IT Solution-Web site Designing-Pay per click solution-Mobile Marketing-Branding Solution

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Course includes study of Power and Energy System, Signal Processing, Computer Simulation, Digital Communications and Control systems.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Activities and Societies: Technical Fest - Inspire 2011 Cultural Fest - Antrang 2011 Volunteer Coordinator in various Programmes.