• Review functional and design specifications to ensure full understanding of individual deliverables• Identify test requirements from specifications, map test case requirements and design test coverage plan• Develop, document and maintain functional test cases and other test artefacts• Ensure that validated deliverables meet functional and design specifications and requirements• Follow up on reported issues, ensure defects are fixed• Develop and maintain healthy collaborative relationships with other parts of the business and colleagues• Analyze business documents to understand and determine any gaps in requirements• Review and investigate server log errors• Work with Systems and DBA teams on miscellaneous IT infrastructure projects• Assist QA teams with configuration and integration tasks • Balance multiple projects and priorities with minimal supervision while working under tight deadlines

Service Anywhere – Cloud-based product • Writing production validation test cases for the new software team and performing functional, regression, deployment, and integration testing. • Developed an automated test framework for evaluating web application products, to effectively identify and remedy areas of quality improvement • Collaborating with product managers and a development team to identify and resolving issues, coordinating system requirements, and creating project timelines. • Working with several DB technologies and developing tools to query and update efficiently based on RnD needs (PostgreSQL, Mongo DB, HP Vertica, Autonomy IDOL) • Performing maintenance and day to day operations on five production farms. Carrying out a semi-weekly application upgrade cycles, using CI/CD tools.• Working with customers directly on changes/issues requiring operational involvement (DB level changes).

Senior Quality Assurance Analyst in a new SaaS product for monitoring the performance mobile applications as the end- users are experiencing it.

QA engineer - DevOps E2E - integration of synthetic and diagnostics monitoring with ALM

Testing the new AGM implementation using ALM as a platform.Working closely with inbound product managers, influencing the design of feature releases.Leading usability project including use of automated tools, affecting the entire local R&D organization.

Design, develop and execute test cases and scenarios for ALM.Work closely with User Experience specialists on improving customer experience and product usability.Provide support to COST ALM team in product and feature verification before entering production Responsible for Cross Product testing of ALM.Proficient in multiplatform (Windows, Linux, MacOS) and cross browser (IE, Firefox, Chrome, Safari) testing.

•Design and writing the QA documentation as STP, STD, STR.•Defect management for company products.•Testing WEB applications.•Testing MOSS solutions applications.•Technical support and writing users guide for company products.•Delivery testing at customer site.•Construction and virtualization of testing environment on Windows platform.

Account and services manager at Afkon