Deann Rigby, Ains, Aim Email & Phone Number

United States

Essential functions include: - Creating reports, analyzing data, troubleshooting, researching and fixing issues. - Work closely with management, as well as clients to determine the type of data analysis necessary. - Provide Actuarial study/ rate- filing data. - Provide Auditor data support as needed. - Research and analyze company and client needs to formulate solutions using new and existing programs and systems. - Test new systems and programs, analyze results and client feedback, track and report results to resolve and develop solutions. - Provide ModMaster (Zywave) technical training and assistance- Design forms, databases,procedures and tracking systems as necessary, related to assigned project and program. - Provide quarterly reports to the underwriting, accounting, claims and loss control departments.

Bloomington, Minnesota

Essential functions include: • Oversee the maintenance of program and underwriting files and records by entering and maintaining coverage data in all necessary systems to enable processing of coverage documents, claims, accounts receivable, reporting and unit statistical reporting requirements.• Responsible for creating reports, analyzing data, troubleshooting, researching and formulating solutions, using new and existing programs and systems, by analyzing the needs of the company and client.• Coordinate with underwriters and account managers on objectives for each prospect and existing client and support project work requiring analytical skills in operational areas.• Communicate orally and in writing with clients, outside vendors, all company departments and branches, team members and others regarding results of testing, research, analysis, project schedules and other areas of concern.• Collect management requirements, determine the type of data analysis necessary and transform the requirements into project pipelines by coordinating the activities, resources and information.• Process client experience modification factor calculations for policy underwriting.• Provide data for bi-yearly auditor and actuarial studies.• Design forms, Excel workbooks, procedures and tracking systems as necessary, including Excel visual basic applications, related to assigned projects and programs.• Gather, compile, verify, analyze and correlate information and present data in graphic, pictorial, tabular, written and/or oral form to management, clients and vendors.• Provide technical assistance in the calculating and issuing of documents, endorsements, invoices, certificates of coverage and audits on existing business as well as provide training to staff as assigned by management.• Document new and existing project instructions, procedures and guides and maintain that comprehensive project documentation, plans and reports.

Bloomington, Mn

Provided membership services as required by workers compensation self-insured groups and public entity trusts and assisted the Senior Accountant as requested:Essential functions included:• Managed billing and collection of premiums, assessments and surcharges. • Maintained accounting records documenting financial transitions and reconciled bank statements.• Assisted in maintaining complete, detailed and consistently organized membership underwriting files.• Created spreadsheets and reports for Board meeting packaged and financial and actuarial auditors.• Assisted with the calculation of member experience modification factors.• Conducted professional and timely communication with clients, vendors and regulars by phone and e-mail.

Lincoln, Ne

Served as the administrative assistant to the executive director by assisting with the overall management and oversight of pool activities. Worked with the director and other staff to accomplish goals set by the Executive Board. Possessed the knowledge to train and supervise lower-level clerical staff.Provided high-level administrative functions by:- Conducting research- Preparing statistical reports- Handling information requests- Designing marketing materials- Maintaining accounting recordsPerforming clerical functions such as:- Preparing correspondence and documents, meeting minutes, charts, presentations, outlines and various other documents- Receiving visitors- Arranging conference calls - Scheduling meetings- Maintaining the directors daily schedule

O'Neill, Ne

- Opened and distributed mail, answered multi-line telephone, greeted customers.- Processed ad orders in person and over the phone.- Assisted with bookkeeping and articles published in the weekly paper.- Collaborated with article layout and ad design.

Omaha, Ne

- Delivered insurance benefits to members of associates and unions daily.- Provided information on extended benefits offered to members.- Prepared insurance applications and forms for members.

Kearney, Ne

- Assisted 100+ customers daily with new and existing accounts.- Received and entered customer payments into the computer system daily.- Communicated with managers, technicians and co-workers daily.

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: SIFE

Education record

Activities and Societies: One Act/Drama, Band, Choir

Associate In General Insurance

Associate In Management