With experience spanning technical support, customer service, and training, I bring a versatile skill set to my role as a Product Owner. I've cultivated strong communication and problem-solving abilities, from troubleshooting IT issues and managing B2B accounts to delivering technical training. I drive strategic initiatives, prioritize tasks, and collaborate with international stakeholders to provide value-driven solutions. I thrive in dynamic environments, consistently exceeding expectations and driving business success through proactive leadership and continuous improvement.📚 𝗠𝘆 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘁𝗶𝗲𝘀: Simulation-based Training, Relationship Building, Product Management, Strategic Planning, Hardware & Software Support, Stakeholder Relations, Data Analysis, Research Skills, Relationship Building💻 𝗠𝘆 𝗧𝗼𝗼𝗹𝗸𝗶𝘁: Trello | ClickUp | Fleet Management Web Platforms (Truck&Bus) | IoT Devices | Excel | Microsoft 365 | Zendesk | Salesforce | Logistics CRM | Tachograph | Confluence |