Seasoned IT professional with 20+ years of IT experience. Focused on the value that IT provides to the business units and overall organization. Too many IT professionals today focus on the technical solutions without fully understanding the business issues that need to be addressed. I’m a strong believer in communication, documentation, knowledge sharing, and team building. For any large, complex IT organization to provide true benefits to its company, any technical silos must be broken down. Leaning on industry best practices and methodologies such as ITIL and ITSM can help make this possible. My technical expertise is strongly focused on production systems that utilize Windows and Linux servers in large scale, heterogeneous global data center environments. My main responsibilities have included: • Single point of contact for on-site support• Building and supporting enterprise class servers in high availability data centers with a focus on production environments, high availability, fault tolerant, and disaster recovery designs.• Windows (including AD/ADFS/DNS/GPO) and Linux support• Technical team lead• Project management• Disaster recovery processes and procedures• Large scale data center management practices• Cloud solutions (Oracle Managed Cloud Services, OCI, and AWS)
Listed skills include Windows Server, Veritas, Itil V3 Foundations Certified, Data Center, and 46 others.