• Project management, managing, training, & coaching multiple team members and departments. • Provide onsite supervision of Clinical Site Specialist(s), Billing Site Specialist(s), Analytic(s) Specialist(s) & EHR Trainer(s).• Tier 3 troubleshooting of technical support issues; including coordinating with various departments and staff to communicate issues to vendors & implementing solutions.• Actively participate in internal QI teams & work with members to proactively drive QI initiatives in accordance with the mission & strategic goals of the organization, federal/state/local laws & regulations, & accreditation standards.

• Lead, design, build, test, & document big data projects.• Designed, developed, implemented, modified & shared reports and dashboards using SQL, Crystal Reports, Business Objects, Power Bi & Excel.• Oversaw required state & federal reporting, including MU, UDS, Ryan White, etc. • Responded to daily ad-hoc reporting requests from various organizational teams.• Fields troubleshooting inquires, develops & implements solutions.

• Collaborated with other departments in data entry, collecting, analyzing, data mining & creating data models.• Generating custom reports to track trends over time.• Created, developed, & managed internal & external reporting requirements.• Provided technical support for data management projects & ensured timely completion.

• Collect and analyze large and complex data sets using statistical and computational methods to uncover insights and trends.• Develop and implement data models, algorithms, and visualizations to help stakeholders understand complex data sets and make informed decisions.• Collaborate with cross-functional teams to identify key performance indicators (KPIs), create data-driven reports and dashboards, and provide regular updates on business metrics.• Continuously monitor data quality, accuracy, and completeness to ensure data-driven decisions are reliable and actionable.