Rigoberto Ramirez, Mba Email and Phone Number

• Human Resource Administration - process and approve all payroll, coordinate all HR processes, manage all documentation and procedures associated with personnel files and new hires. • Terminal Activities - Manage and approve all terminal vessel schedules, prepare bills of lading, hazardous manifest and customs submissions for terminal activities, collect and file terminal permit document, leasing, safety documents and training records, communicate with customers, employees, government agencies and vendors via email telephone and in person interaction.• Financial Reporting / Processing - Process account payable, accounts receivable and invoices in a timely and accurate manner, repair report purchase orders, check requests and supply orders and correspondence, prepare and review productivity reports by project and by line of business and prepare financial reports showing adjusted margins by line if business.

• Joined as Cast Member, promoted rapidly through a series of increasingly responsible management positions based on strong communication skills, operating, and team leadership performance.• Worked closely with over 150 Cast Members generating $210 Million in combined revenue for 2014, 2015 and 2016.• Produced over 50 training setup modules ensuring Cast Members have adequate resources.• Oversaw and monitored daily operational efficiencies and communicated to Leadership with updates and concerns.• Organized and responsible for quarterly in-store projects associated with sales.

• Reviewed and monitored employee performance on a weekly basis and provided results every 3 months.• Assisted with the recruitment process by interviewing and scanning over 250+ candidate profiles each day.• Tracked HR systems maintaining data integrity to maintain compliance with Federal and State requirements.• Provided consultative HR support and guidance, directing and advising regarding the interpretation of HR and labor policies and practices to various departments within the firm.• Supervised 15+ HR Compliance and Records Management employees over a period of 5 years.• Established & implemented training modules that resulted in a 55% increase in employee satisfaction. • Updated key HR metrics daily, including turnover and terminations, using reporting tools on the HRMS database.• Processed quarterly job analysis and job evaluations, resulting in quality job specifications for the firm.