Riham Abd El Khalek Email & Phone Number

Boutique 1

Connect Ads "Facebook and Microsoft" -; Maintaining strong account management and relationships with existing customers in addition to pitching for new clients. Responsible for the online media of Microsoft and Facebook in the Mena region Develop digital strategies and objectives for assigned brandsLead and manage the development and implementation of marketing activities planned in cooperation with media agencies and direct clients.Manage workflow and budgets to ensure timeliness and profitability Identify opportunities and recommend the launch of new campaigns/products. Monitor performance against plans, recommending and implementing change where appropriate. Initiate and manage Market Research, following up with appropriate recommendations. Monitor competitor activity and recommend appropriate responses/action. Developing a creative solution to meet the client's objectives and working closely with the production team.Prepare and deliver Media presentations tailored to different industries in order to sell new advertising products and increase the company's revenue.

Handle in zone accounts, media city, selling the products, solving problems & complains. Collects information required about the account and Establishes account profile.Responsible for selling and marketing the fixed and the data product Maximizes my account's revenue by selling value added services and new Features.Ensure customer satisfaction through continuous follow up on customers' needs, responding to inquiries and solving Problems as neededDemonstrate and submit special offers quotations and cost analysisEnsure adherence to sales process & monitor account collection. Scan the customer 2.business opportunities to fill the pipelines * Quarter sales plan. * Industry Knowledge & consultative selling * Regular visits for existing customers * Enhancing the customer knowledge for our new services & solutions to Increase the revenue.

Vodafone Egypt

Marketing, PR, internal communication Organized and executed all Enterprise Division Sales Events, Mainly VIP customer eventsWork closely with internal and external event planning committees to define events ,goals, objectives and specific implementation plans that promote the organization brand Maintain a calendar of events and implement a system that enables and anticipates long- term planning and effective event management for organization big events ,conferences. etc Work closely with organization communication staff on sponsorship arrangement and identify potential revenue streams for all major events Prepare event and sponsorship and confirm all necessary preparations on order Responsible for the internal communication, training and offsite Responsible for promoting Vodafone's products and services of the Enterprise Division - with objective of acting as key contact person between all divisions, like procurement , finance and HR.Fully responsible of all projects related to the customer's satisfaction concerning the products and services for Class A customers (VIP Customers) Responsible for HOT SPOT and excellence customer experience project , Responsible for all the Marketing ,PR ,branding and events belonging to the enterprise Responsible for all short & long term projects in the solutions and marketing team. Such as the summer campaign project, world cup campaign, hot spot . etc.Work closely with the agencies on the branding ,events ideas, printing materials, give away CSR Marketing project supervisor / Corporate Social Responsibility & FoundationCommunicate daily with all forms of media in regards to CSR and foundation events and projects such as all our daily newspapers and weekly magazine

Handle 150 hospitality accounts, selling the products, solving problems & complains, responsible for all the customers events Collects information required about the account and Establishes account profile.Maximizes ARPU by selling value added services and new Features.Ensure customer satisfaction through continuous follow up on customers' needs, responding to inquiries and solving Problems as neededDemonstrate and submit special offers quotations and cost analysisHandling all the customer complaints and make the customer satisfiedEnsure adherence to sales process & monitor account collection. Sales force automation usageScan the customer 2.business opportunities to fill the pipelines * Quarter sales plan. * Industry Knowledge & consultative selling * Regular visits for existing customers * Enhancing the customer knowledge for our new services & solutions to Increase the revenue.Meeting the reporting deadlines &achieving sales budget for forecasted Op Increasing the penetration rate for shared accounts. * Timely reporting for the competitor activities. * Monitoring the customer collection behavior opportunities

Marketing, PR, events management, internal communication Responsible for intercultural exchange programs for participants from all over the world, sending and receiving participants for long and short programs Creating and handling new programs for intercultural exchangesResponsible for all conference, exhibitions, workshops that the participants from all over the world do it in Egypt Responsible Euro med program, it is one of the biggest intercultural programs under the education ministry in Egypt Responsible for Sending and hosting participants, finding them family and work related to their project Developed and maintained the database of NGOs so as to align the community service's participants with the right match position Create and selling our exchange programs( local and abroad)

Ba, Computer Sciences

Kinder Garden - Prim.- Prep. - Sec.

Education record

Education record