Riham Almousa Cams,Cbm,Ccp,Ccos Email & Phone Number

Amman, Jordan

Compliance Dept.

Retail Group

Retail Group

Responsible for branches support , following up matters related to branches in coordination with other departments at head office .

Galleria Mall, Jordan

Amman-Jordan

 Carry out daily, weekly & monthly administrative duties for the Store. Ensuring compliance with operations guidelines, company policy & procedure, audit & country law.  Responsible for all cash handling procedures Support the Department Managers, ensure full knowledge of current collections KPI, ATV,IPC & use this to maximize sales.

Jordan

- Advising, Audit, confirm, & approve all operations about LGs includes (issuance, extend, maintenance, following up matured, pay, & cancel).- Issue all kind of Guarantees (Local and Foreign).- Advising, Audit, confirm, & approve all operations about BCs includes (issuance, amendments, payments, following up & settlement).- Advising Inward /Outward Documents B/C’s, Payments and acceptances.- Enclose Export B/Cs to correspondent banks and follow up crediting the doc’s value. - Prepare Monthly Management Reporting & Ad hoc analysis.- Reporting & Preparing Statistics for the Central Bank.- Following up & take necessary action for all pending operations.- Following up & replies all communication letters & e-mails belong to network branches and correspondent banks.- Answer, discuss and provide comments & recommendations to the inquiries received by departments, branches and clients, if any, related to unit works.- Ensuring compliance with operations guidelines, bank’s policy & procedure,audit& country law for all documentation.- Perform the start of day and the end of day works.- Receive the mail related to the unit works and re distribute same to unit officers.- Check and verify, & authorize all swift messages.

Amman-Jordan

- Worked in 7 different Branches through JKB branches network.- Worked as Assistant Branch Manager in different branches.- Full Awareness & Knowledge in the following: • Back Office Support• Facilities (Discounted Loans/Decreased Loans) • Transfers (Inward/Outward, Local/Foreign)• Credit Cards• Deposits• Cheques • Letter of Guarantee• Letter of Credits• Bills of Collection • Customer Service• Teller- Supervising employees & delegating tasks. - Advising, reviewing, & monitoring main branch activities.- Following up & support in solving any issue belongs to activities, employees, & customers.- Prepare Branch Performance reports (Daily /Monthly) for Head Office & Central Bank. - Coordination in distribution of tasks and duties on the sections & rotation between employees.- Development recommendations & suggestions regarding to annual evaluations, promotions, and annual leaves for the employees.- Following up & replies all communication letters & e-mails belong to network branches and head offices.- Meeting customer needs, & developing a deep understanding of the needs of both prospects and existing customers. - Carry out tasks and responsibilities of top management.Full Awareness & Knowledge in the following: * Facilities (Discounted Loans/Decreased Loans) * Transfers (Inward/Outward, Local/Foreign), foreign cheque * Credit Cards* Deposits* Cheques * Letter of Guarantees(Issue/ extend/ maintenance/ close/ cancel/ payment,following up matured LG,Local/Foreign LG)* Letter of Credits (Issue/maintenance/close/cancel, Inward/Outward) * Bills of Collection (Issue/maintenance/settlement/following up , Inward /Outward) * Customer Service* Teller* Open accounts ( current/saving/deposit accounts, Individual/corporate accounts) * Stand orders, Block accounts, Stop cheque, Salaries.

Bsc Of, Finance & Banking Science, Very Good

Activities and Societies: Graduation Project: "E-Banking & E-Commerce"

الدبلوم المهني, ادارة الفروع المصرفية/ مدير فرع معتمد, 1St Grade

Cams ( Certified Anti Money Laundering)

Diploma Of Credit Officer, Credit

Secondary, Science Term, 81.5 %

Ccos (Certified Compliance Officer Specialist ), Bsnking, Compliance, Pass

Ccp ( Certified Compliance Professional), Banking , Compliance, Pass

Aml & Compliance Diploma, Banking , Compliance, 1St Grade