✦ Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.✦ Oversees and reports weekly, monthly, quarterly, and annual metrics.✦ Identifies trends and assess opportunities to improve processes and execution.✦ Manages day to day business of the operations department✦ Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives✦ Developing and maintaining good relationships with vendors and suppliers✦ Negotiating contracts with suppliers and vendors to obtain the best pricing

✦ Prepared and reviewed response to procurement documentation (RFI, RFP, RFQ, LPO, Tenders...)✦ Managed and conducted technical clarification sessions with customers and clients to identify and define requirements, scope and objectives✦ Communicated requirements, clarifications with the delivery team.✦ Prepared and conducted UAT sessions with customers and clients.✦ Prepare project documents and status reports.✦ Escalate issues as appropriate to technical subject matter experts.✦ Worked with Project/Deliver Manager to prepare action plans, resources, timeframes

✦ Worked with department head on regulatory responses and corporate positioning in respect to the Telecoms Strategic Review, Interconnection, regulatory policies, tariff and licensing.✦ Participate in the preparation and follow up of any events/interaction between Canar Company and the Sudan National Telecommunication Corporations-NTC- (Regulator Authority). ✦ Manage regulatory approval processes and negotiations with the goal of obtaining NTC approvals to meet product development timelines and launching dates and ensure “time-to-market” is minimized with resultant revenue enhancements✦ Ensure regulatory labeling and documentation compliance✦ Provide weekly/monthly status reports on approval schedule, progress and issues as per the Telocom Regulatory request. ✦ Create Purchase Requisitions, maintain invoice tracking and Goods Receipts Vendor Management✦ Provide Finance and management with annual forecasts and quarterly updates for costs, payments and fees for Etisalat Group✦ Conduct and report on a periodic risk assessment exercise✦ Prepare the Regulatory Compliance matrix✦ Research and provide on-going feedback to Executive Management, Legal Counsel, and other regulatory members