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Riikka Salonen, the Managing Director of Health Equity at BCT Partners, is a seasoned professional with nearly three decades of dedicated experience in diversity, equity, and inclusion (DEI) initiatives, access, and intercultural awareness. Specializing in strategic planning and process improvements, Ms. Salonen's work is focused on fostering health equity and culturally responsive care. She leads a team of 30 professionals committed to serving the U.S. Department of Health and Human Services, Office of Minority Health. They promote the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care and manage the Think Cultural Health website, which has provided educational programs to over a million healthcare professionals, enhancing cultural competence in healthcare settings. She works with various health systems nationwide to improve their health equity efforts. She also leads BCT Partners' globalization efforts and the Global Diversity, Equity, and Inclusion Benchmarks product line. Ms. Salonen held leadership roles at Oregon Health & Science University and PeaceHealth, where she spearheaded health equity, diversity talent acquisition, and DEI strategy efforts. She has also provided strategic planning consulting services to organizations such as Tuality Healthcare and the University of Vermont Medical Center.During the pandemic, Ms. Salonen collaborated with various organizations to advance health justice through testing, vaccinations, PPE distribution, food distribution, and community-based health services. Her expertise in diversity talent acquisition has been instrumental in implementing programs promoting economic prosperity for diverse communities, including supplier diversity and developing a BIPOC healthcare workforce.Ms. Salonen's commitment to advancing equity and inclusion extends beyond her professional roles. She advocates for racial justice on the Southwest Washington Equity Coalition board. Additionally, she is a sought-after speaker at national and international conferences, including The Global Diversity, Equity, and Inclusion Summit in India.Her contributions to the field have earned her numerous accolades, including being named a Top 21 DEI Influencer by HonestCulture Inc. and receiving awards for her commitment to inclusive hiring practices from organizations like the Diversity Employment Network. Ms. Salonen's dedication to fostering inclusive workplace cultures and advancing health equity continues to make a significant impact nationally and globally. She has worked in 20 countries.
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Managing Director Of Health And Culture SolutionsBct PartnersVancouver, Wa, Us -
Managing Director Of Health EquityBct Partners Oct 2022 - PresentEast Brunswick, New Jersey, Us• Oversee the BCT Health Equity Practice with 25 employees and subcontractors. • Lead business development and service for health equity clients.• Partner in internal and external stakeholders in advancing education and research about health equity, health disparities, medical racism, culturally responsive care, and strategic DEI leadership in health care.One of my largest clients is HHS Office of Minority Health (OMH). Together with Team BCT, we will manage and develop health equity-related content for the Think Cultural Health website over the next five years. This site provides free accredited e-learning to wide range of health care professionals. During our first year, we distributed more than half a million continuing education units to health care professionals. We will also partner with OMH to promote the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. BCT Partners is a Black-owned and operated consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. BCT’s mission is to harness the power of diversity, insights, and innovation to transform lives, accelerate equity, and create lasting change, especially in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion.BCT has been recognized by 1) Forbes as one of America’s Best Management Consulting Firms, 2) Manage HR Magazine as a Top 10 Firm for Diversity & Inclusion, 3) the Black Enterprise BE100s list as one of the nation’s largest African American-owned businesses, and 4) the Inc. 5000 list of the fastest-growing private companies in America.Check out BCT Careers and join us. Learn more about:BCT Partners: https://www.bctpartners.com/about-bctOffice of Minority Health: https://lnkd.in/gC3hi3DqThink Cultural Health: https://lnkd.in/gTArC3XA -
Selected Presentations: Idea Strategic Planning And Leadership DevelopmentProfessional Speaker Jan 2012 - Present• Global Diversity, Equity & Inclusion Benchmarks in action (with Donna Tyner). Partners in Diversity’s Breakfast for Champions, 2022.• Imagine belonging: An organization without white supremacy culture (with Rhodes Perry and Brad Fortier), Northwest Regional Equity Conference and Forum on Workplace Inclusion, 2022.• Dismantling white supremacy culture anchored within (with Rhodes Perry and Brad Fortier), Belonging at Work Summit, 2021.• Dismantling white supremacy culture anchored within: The white JEDI practitioner’s daily dilemma (with Rhodes Perry and Brad Fortier), Forum on Workplace Inclusion, 2021.• Journey beyond the comfort zone: Designing and facilitating transformative learning experiences for leaders (with Brad Fortier), Forum on Workplace Inclusion, 2020.• Training leaders for cultural responsiveness and equity accountability (with Kristen Wong), Forum on Workplace Inclusion, 2019.• Intercultural communications for leadership (with Kristen Wong), Portland HR Management Association, 2019.• Global Diversity & Inclusion Benchmarks. Summer Institute for Intercultural Communication, 2018, 2017. • Addressing workplace unconscious bias through artificial intelligence (with Tiffany Jana and Milgo Yonis). Forum on Workplace Inclusion, 2018.• Leveling up the best practice (with Steve Hanamura, Bill Proudman and Janet Bennett). Global Diversity & Inclusion Benchmarks Launch, 2017. • Doing D&I strategy work strategically (a panel). The Forum of Workplace Inclusion, 2016.• Who am I in the D&I equation? (with Joan M. Buccigrossi and Julie O’Mara). The Forum of Workplace Inclusion, 2016.• Strategies and tools for intergenerational teams, Avel Gordly Center for Healing, 2013.• Innovative tools for navigating conflicts across cultures. Oregon Mediation Association, 2012.• Strategies and tools for enhancing inclusion and intercultural competence, The Conference Board, 2012.
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Selected Presentations: Diversity Talent Acquisition And Workforce DevelopmentProfessional Speaker Mar 2012 - Present• Promising practices in creating a culturally responsive work environment (with Cindy Bahl), Oregon Employer Council, 2019.• Attracting and cultivating diverse talent, Diversity Employment Day, 2019, 2018.• Workplace inclusion success story. 2nd Annual Amplify!, 2018.• Tapping into ability (a panel). Amplify Rock Stars, 2018.• Companies’ success stories for hiring people with disabilities. Inter-state Disability Employment Alliance, 2018.• Healthcare industry trends for job seekers (a panel). Mac's List Community Forum, 2018, 2017.• Gender equality in hiring and advancement, pay gaps, #metoo and activism (a panel). Diversity Employment Day, 2018.• "A culture fit preference” and science of similarity in talent acquisition. Oregon and SW Washington Healthcare Recruiters, 2017.• Workforce diversity (a panel). Portland Business Alliance, 2017. • Eliminating the “fit” factor: Ending the era of assimilation (with Ashley Grundy). The Forum of Workplace Inclusion, 2017.• Inclusion and innovation: How to increase the number of employees with disabilities in your workforce (a panel). Diversity Employment Day, 2016. • Bold conversations: Diversifying diversity (with Ashlie Grundy). Portland HR Management Association, 2016.• Creative and affirming practices for recruiting, hiring and retaining LGBTQ professionals (a panel). Diversity Employment Day, 2015.• New federal requirements that changed the landscape for recruiting Veterans (a panel). Diversity Employment Day, 2015.• Attracting and cultivating diverse talent: Lessons learned. Oregon and SW Washington Healthcare Recruiters, 2014.• New federal requirements that will change the landscape for recruiting and hiring for people with disabilities (a panel). Diversity Employment Day, 2013.• Strategies and tools for culturally appropriate diversity recruitment and outreach.o Oregon Center for Nursing, 2013.o Oregon and SW Washington Healthcare Recruiters, 2012.o Diversity Employment Day, March, August 2012.
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Selected Presentations: Health Equity And Culturally-Responsive Patient CareProfessional Speaker Jan 2010 - Present· Working inclusively across difference (with Lillian Tsai). National University of Natural Medicine, 2022.· Inclusion in healthcare (a panel). DICE - The Global DEI Summit 5.0 in New Delhi, India, 2022.· CHA's We Are Called Pledge: Addressing bias and systemic racism in our ministries and communities (a panel). Catholic Health Association’s Equity Webinar Series, 2021. · Navigating bias in customer care (with Leslie Aguilar). The Forum on Workplace Inclusion, 2019.· ACA Section 1557 language access regulations (with David Hunt and Casey Zanetti). INDEMAND, 2016.· Connecting through caring: A journey towards LGBTQ inclusivity (with Amy Penkin). GLMA Conference, 2015.· Connecting through caring: A journey of enhancing inclusive services for LGBT patients and employees. National College Natural Medicine, 2015 and The LGBT Meaningful Care Conference, 2014.· Diversity and inclusion in programs and campaigns. Health Consequences and Workplace Solutions Conference, 2014.· Language access in healthcare and recent changes in the law (with Keith Walters, David Hunt and Kalen Beck). American Association for Applied Linguistics Conference, 2014.· Health equity as the next frontier (with David Hunt). Oregon Medical Association, 2013.· Implementing best practices for serving and engaging LGBT patients and healthcare professionals. Quality Health Care for Culturally Diverse Populations, 2013.· Culturally competent healthcare (with Karen Donovan and Scott Herber). VIA Webinar, 2012. · Implementing best practices for serving and engaging LGBT patients and healthcare professionals (with Sue Orchard). The 2012 LGBTQ Meaningful Care Conference, 2012.· Strategies and tools for enhancing inclusion and intercultural competence in the healthcare context.o Summer Institute for Intercultural Communication, 2012.o Diversity in Higher Education & the Workplace Conference, The Conference Board, 2012. o Quality Health Care for Culturally Diverse Populations Conference, 2010.
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Strategist And ConsultantVarious Partners Sep 1994 - Nov 2022Supports various organizations in their journey of building psychologically safe and inclusive workplace culture that enhances employees’ capacity to thrive, feel a sense of belonging and serve the community in culturally responsive ways. Services include IDEA strategic planning, training and facilitation; diversity talent acquisition and workforce development; health justice strategy, including equitable policies, culturally-responsive clinical services, supplier diversity, culture-specific community partnerships and cultural awareness building for healthcare providers. Services have been offered in 20 countries in a partnership with TsaiComms, LLC (2022-present) and under business names of Global Inclusion Consulting, LLC (2009-2017) and Riikka Salonen Intercultural Services (1994-2009).
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System Director For External Diversity, Equity And InclusionPeacehealth Jun 2019 - Feb 2022Vancouver, Washington, Us• Responsible community- and patient-centered health justice and equity strategy in Oregon, Washington and Alaska. • Enhanced culturally responsive and affirming care by creating policies, systems, education and culture-specific services: - Respecting Gender Diverse Patients and Caregivers (a policy and an online module completed by 14,000+ employees)- Equal Access: Communicating with Patients with Unique Language Needs and Abilities (policies and an online module)- Healthy Haircare for Black Patients (a free culture-specific hair care product line for Black patients) • Partnered with community-led organizations in improving equitable healthcare access during the pandemic, including a $1M grant-funded COVID-19 vaccination program that employed 13 culture-specific community-based workers for vaccination outreach and organized numerous culture-specific vaccination clinics.• Led programs that invested in the next generation of the culturally and linguistically diverse healthcare professionals. This included the Summer Enrichment and Emerging Leaders Internships, Equity Mentorship Program and various scholarship programs. Co-developed an Administrative Fellowship Program for PeaceHealth's emerging BIPOC leaders. Mentored three doctoral students from Washington State University. • Managed programs that advanced economic prosperity of diverse communities. This included ending PeaceHealth’s relationship with Oregon prison system and transferring that laundry contract to a minority-owned company; a $25M application for workforce development focusing on BIPOC healthcare professionals; and developing Caregiver Heroes and Helping Hands Funds that supported PeaceHealth diverse employees and their families impacted by the pandemic, natural disasters and unexpected life emergencies. -
Program Manager, Diversity Talent Acquisition, Human ResourcesOregon Health And Science University Jul 2017 - Jun 2019Portland, Oregon, Us• Led diversity talent acquisition programs that increased the hiring of BIPOC community, immigrants and refugees, women, people with disabilities, Veterans, and LGBTQ community members.• Led the OHSU-AFSCME Community Employment Committee that offered professional development, scholarships and advancement opportunities to 80 BIPOC OHSU employees with the NW Promise Grant. Partnered with Columbia-Willamette Workforce Collaborative that increased diversity in healthcare across Oregon and Southwest Washington, including investing over $14 million for the education of healthcare professionals of color, resulting in 2,100 graduates and 6,800 people placed in healthcare occupations. • Coordinated OHSU’s career-fair participation to more than 30 annual events, including hosting an inaugural OHSU Diversity Career Fair in 2018. Supported 500+ diverse candidates in navigating the OHSU application system annually. • Designed and operated the OHSU HR Internship program that hosted 17 BIPOC interns since 2014. • Led the Community Advisory Council for Recruiting and Retaining People with Disabilities and OHSU’s Job Carving Program that has hired 32 people with disabilities. Managed the Oregon Commission for the Blind partnership that provided work placements for blind professionals at OHSU.• Partnered with the Urban League of Portland to offer training placements to BIPOC and female IT professionals.• Designed and facilitated Intercultural Communication for Leaders workshops to 300 OHSU leaders.• Coordinated Portland Metro Diversity Employment Network that enhanced workforce diversity by developing culturally-responsive outreach and talent acquisition practices. -
Manager Of Healthcare Equity And Inclusion, Center For Diversity And InclusionOregon Health And Science University Jul 2016 - Jun 2017Portland, Oregon, Us• Led DEI strategic planning and implementation for the OHSU Clinical Enterprise.• Co-led the Culturally Competent Care project initiated by Governor Kate Brown and CEOs of Kaiser Permanente, Legacy, Providence and OHSU that improved patient diversity data accuracy, increased the diversity of healthcare workforce and developed a state-wide culturally competence curriculum. • Co-led the OHSU Night for Networking, a networking event for people with disabilities and employers.• Led the Affordable Care Act policy implementation for non-discrimination in health programs and activities.• Co-led the Universal Access Bathroom Project that enhanced gender neutral and ADA accessible bathrooms.• Improved lactation resources with the Workplace Expression of Breast Milk Advisory Committee. -
Manager, Workforce Equity And Inclusion, Healthcare Human ResourcesOregon Health And Science University Aug 2012 - Jul 2016Portland, Oregon, Us• Created the Diversity Action Plan and led the affirmative action reporting for the OHSU Clinical Enterprise.• Co-founded OHSU Transgender Health Program (THP) and participated in the THP Advisory Council.• Redesigned and led OHSU’s New Employee Orientation program attended by 2,500 employees annually and the monthly New International Employee and Visitor Orientation with 300+ participants. • Designed Broadening Cultural Competence online module for 7,500 Healthcare employees and diversity workshops for Environmental Services, Pharmacy and Dermatology.• Founded OHSU’s International Employee Resource Group, resulting in 600 members and 19 annual events. • Led a research team with OHSU Division of Management that identified national best practices for health equity. -
Program Manager Of Diversity And Inclusion, Healthcare Human ResourcesOregon Health And Science University Jul 2010 - Aug 2012Portland, Oregon, Us• Designed the Diversity and Inclusion Strategic Plan for Healthcare mission.• Led the diversity recruitment, including community outreach and advertising in minority media papers.• Created OHSU Healthcare’s diversity and inclusion website and corresponding print materials. • Designed the Serving and Engaging LGBT Patients and Employees brochure, which was highlighted as one of the most progressive LGBT brochures nationally by the Human Rights Campaign.• Managed the OHSU Golden Rose Award program and its staff. • Facilitated customized diversity training programs for OHSU Concierge Services, Human Resources, Legal and Integrity, Pediatric Ambulatory Care Nursing Unit, Peri-Op, Radiation Oncology and Surgery.• Participated in the OHSU Diversity Advisory Council, OHSU Pride – A LGBT Employee Resource Group, the OHSU Committee for Transgender Access and Equality and the OHSU Healthcare Disparities Subcommittee. -
Manager For Cultural Competency, Inclusion, And Service Excellence, Food & NutritionOregon Health And Science University Sep 2008 - Jun 2010Portland, Oregon, Us• Founded the OHSU Healthcare Cultural Advocacy Team.• Organized six, week-long, educational diversity events at OHSU, including 22 lectures and workshops. Established an intercultural resource library and launched the CultureVision at OHSU, an online resource for cross-cultural healthcare.• Designed Cultural Competency Foundations, an online training for 7,200 Healthcare employees and cultural competence development programs for the OHSU School of Nursing faculty, Environmental Services supervisors and multicultural customer service workshops for Food & Nutrition employees.• Developed Health Equity Dialogue Facilitator Certification Program and co-trained 50 participants in collaboration with Health Equity Alliance Pacific Northwest. • Taught Intercultural Competence in Human Nutrition seminar and Intercultural Competence for the Dietetic Profession at the OHSU Graduate Program in Human Nutrition.• Managed communications and branding for the Oregon Fresh OHSU Room Service project and opened The Nucleus Global Café, a joint venture with local immigrant food vendors. -
Co-Founder And Managing PartnerGlobal Inclusion Consulting, Llc Oct 2009 - Dec 2017Provided services in • Diversity and inclusion strategic planning• Diversity recruitment and outreach• Intercultural training and education• Leadership development and coaching• Inclusive healthcare systems design• Culturally appropriate policies and clinical services• Cultural competence for healthcare providers• Healthcare equity programming. Riikka Salonen and Kirsten Wall discontinued Global Inclusion Consulting in December 2017 in order to find work-life balance.
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Founder/FacilitatorRiikka Salonen Intercultural Services Sep 1994 - Oct 2009Client List:Corporations• Cendant Intercultural • Hewitt Associates• IOR Global Services• John Deere Worldwide• Language & Culture Worldwide• Multicultural Communication Consulting • Power IT • SCA Hygiene Products• University of Jyväskylä Corporate ServicesGovernment• City of Lahti Library• Development Corporation of Jyväskylä Region• Finnish Ministry of Foreign Affairs (Diplomatic Service)• Finnish Ministry of Labor (Department of Immigration)• Finnish Postal ServiceNonprofit Organizations• Kymi-Vuoksi 4H District• The Estonian Federation for Vocational Students• The Estonian 4H Federation• The Finnish 4H Federation• The Finnish Federation for Vocational Trainees – SAKKI• United Way, Columbia-WillametteSchools• George Middle School• Jennings Lodge Elementary • Kouvolan Lyseo High School• Lake Oswego Middle School• Oregon Episcopal School• Reynolds High SchoolUniversities and Colleges• Cochise College• Lappeenranta University of Technology• Linfield College• Open University of Jyväskylä• Pacific University• Portland Community College• Portland State University• Sibelius Academy• Tokyo International University• University of Jyväskylä
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Academic Teaching Staff For Intercultural CommunicationThe Scholar Ship Jan 2008 - Apr 2008• Served as a Coordinator of the International Communications Learning Circle and taught two undergraduate courses on intercultural communication.• Led Academic Field Programs in Thailand, India, Spain and Turkey. • Created intercultural facilitation workshops for Onboard Life staff and co-facilitated Personal Leadership Seminars.• Managed the Intercultural Development Inventory (IDI) research program, coached faculty, staff and students and published a book chapter about the development of intercultural sensitivity of the TSS community. More about the Scholar Ship: https://en.wikipedia.org/wiki/The_Scholar_Ship
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Intercultural Resident Counselor Coordinator: Intercultural Communication SpecialistThe Scholar Ship Aug 2007 - Dec 2007• Co-created onboard life infrastructure, including systems, communication, procedures, and programming; supervised ten Intercultural Resident Counselors.• Facilitated Academic Field Programs in Panama and China.• Led intercultural staff and faculty development addressing intercultural facilitation and taught an undergraduate course on intercultural communication.
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Associate Director Of Assessment And Research, Program AssociateIntercultural Communication Institute Mar 2002 - Aug 2007Portland, Or, Us• Managed the Intercultural Development Inventory client relations, sales, marketing, analysis services and technical support, providing services to 1,100 Qualified IDI Administrators in 36 countries. Coordinated 37 IDI Qualifying Seminars worldwide and co-developed Online IDI Service. • Taught an online class, Assessing Intercultural Sensitivity at Portland State University. • Managed the services for the Intercultural Conflict Style Inventory.• Coordinated faculty services of the Summer Institute for Intercultural Communication (SIIC). • Conducted research in various intercultural topics for Dr. Janet Bennett and coordinated the editing process of Landis, D., Bennett, J., & Bennett M. (2004), Handbook of Intercultural Training. -
Program AssistantIntercultural Communication Institute May 2000 - Oct 2001Portland, Or, Us• Coordinated banquets, special events, and excursions during SIIC. • Designed SIIC procedural manual. • Provided office and organizational support for a variety of programs. -
InternIntercultural Communication Institute Jul 1999 - Feb 2000Portland, Or, Us• Assisted directors of the ICI in their training seminars.• Supported the participant services of SIIC and the ICI office administration. • Assisted with the resource management of the ICI library. -
Part-Time Pr Secretary And Project CoordinatorThe Multicultural Programmes Unit Of The Continuing Education Centre At The University Of Jyväskylä 1996 - 199740014, Fi• Planned and marketed professional development events about multicultural topics.• Organized a seminar on multiculturalism and tolerance in Finland. • Coordinated the production and updating of printed and virtual marketing materials.• Produced a research paper about the intercultural experiences of interns the Unit sent to international organizations, mainly to different departments of United Nations. -
Secretary Of International AffairsFinnish Federation Of Vocational Trainees – Sakki May 1994 - Mar 1995• Provided services for international exhibitors and hosted over 50 international delegates of the Next Step Fair, an international educational exhibition with 41,000 visitors.• Visited Denmark, Estonia, Ireland, and the Netherlands to recruit exhibitors specializing in bilateral, international exchange programs with Finnish vocational institutions.• Arranged a seminar for teachers about international exchange programs. • Represented vocational student body of Finland at the committee of Ministry of Education regarding the policy-making of “Leonardo da Vinci” international exchange programs.• Organized seminars about international and multicultural issues for vocational students.• Served as editor in chief of the newsletter of international and multicultural issues.• Acted as a secretary of the International Committee of SAKKI.
Riikka Salonen Skills
Riikka Salonen Education Details
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University Of JyväskyläIntercultural Relations -
Multiple InstitutionsCertifications -
Etelä-Kymenlaakso Vocational College, Kotka, FinlandVocational Degree. Major: Culinary Arts.
Frequently Asked Questions about Riikka Salonen
What company does Riikka Salonen work for?
Riikka Salonen works for Bct Partners
What is Riikka Salonen's role at the current company?
Riikka Salonen's current role is Managing Director of Health and Culture Solutions.
What is Riikka Salonen's email address?
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What is Riikka Salonen's direct phone number?
Riikka Salonen's direct phone number is +150334*****
What schools did Riikka Salonen attend?
Riikka Salonen attended University Of Jyväskylä, Multiple Institutions, Etelä-Kymenlaakso Vocational College, Kotka, Finland.
What are some of Riikka Salonen's interests?
Riikka Salonen has interest in Civil Rights And Social Action, Health, Gay.
What skills is Riikka Salonen known for?
Riikka Salonen has skills like Program Development, Training, Intercultural Communication, Community Outreach, Leadership Development, Nonprofits, Public Speaking, Leadership, Workshop Facilitation, Coaching, Staff Development, Organizational Development.
Who are Riikka Salonen's colleagues?
Riikka Salonen's colleagues are Stephanie Snider, Ryan Caldwell, Laurin Carter, Karen Coleman, Mba, Damita Byrd, Laurie Teixeira, David Hunt.
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