Tommi Riikonen - Yritämme Myydä Mahdollisimman Vähän Sähköä Email & Phone Number

“If you do not have a defined process that moves your people forward so they can achieve greater results, then what is it you are managing?”There is a lot work to do to achieve World Class Sales performance and I see improving my own as well as my team's activity as a lifetime journey. On the journey I have noticed the need for professional sales manager and/or sales director skills in various organisations because of the lack of understanding the deepest meaning of the sales and the sales culture. Sales has the strongest bond in committing the organisation within the customers but still the sales seems to be underestimated function in many organisation.An understanding of sales (and channel) management and sales activity development is vital in order to be capable of configuring the perfect mix of services for the client. It is not enough to offer the client a mix of the services. There is a need to assist the client to leverage their insights regarding the customers to set their own goals which we can then support with our services.I have a Masters degree in Economics specializing in innovation- and sales management and concentrating on the customer experience and a new sales channel possibilities.Summary of experience/keywords:- sales management and growth sales/marketing- customer experience management (CEM)- customer insight- digitalization- leading and managing multiple virtual professional teams- new business models, consulting- business strategy, competition advantage building- co-operation within energy business- world class organization and -sales- contract negotiations, collaboration, partnerships- retail and change management- management and steering groups- leadership, interpersonal and organizational skills

Listed skills include B2B, Telecommunications, Sales, Account Management, and 34 others.

• 

  University Of Eastern Finland

  Excellent