Rijo Joy Email & Phone Number

I have been working as an IT Support Engineer at International Skill Development Company (ISDC) for over three years, providing IT solutions and services to the company's employees and clients. I have a strong background in Microsoft 365 administration, technical support, Windows Server, and Cisco network devices, as well as multiple industry certifications, such as Microsoft Certified Trainer (MCT), Cisco Certified Network Associate (CCNA), and ITIL V4.My role at ISDC involves supporting IT-related queries, applications, software, desktop, and email issues, as well as building and maintaining IT infrastructure for new projects. I have successfully resolved numerous issues through email, phone, and in-person, and ensured optimal performance and security of the IT systems. I have also delivered exceptional IT service management, communication skills, and results-driven work ethic, meeting deadlines and exceeding expectations.