- GPU-Accelerated Model Deployments: Collaborated on GPU-accelerated AI model deployments, utilizing NVIDIA GPUs to enhance model performance and scalability within data center environments. Collaborated with teams using CAD modeling and simulation tools to visualize data center environments and optimize configurations before physical implementation.- Scalable Data Pipeline Management: Led initiatives involving Dockerized solutions and Linux environments to ensure high availability and scalability for data pipeline management. Gained familiarity with NVIDIA technologies, including DGX systems and NVLink.- Cross-Functional Collaboration: Coordinated cross-functional teams, including IT, software engineers, and external vendors, to ensure alignment and successful implementation of data center infrastructure projects. Collaborated with teams using CAD modeling and simulation tools to visualize data center environments and optimize configurations before physical implementation.- Stakeholder Communication: Translated complex technical requirements into actionable plans for diverse stakeholders, ensuring clarity and alignment across engineering and business teams.- Tableau Dashboards for Real-Time Visualization: Developed Tableau dashboards for real-time visualization of KPIs, contributing to the optimization of data processes and informed decision-making.

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Essential Duties and Responsibilities:- Deliver consulting project activities for medium- to long-term engagements requiring varied interpersonal and technical skills.- Maintain technical responsibilities, which include problem identification, implementation, testing, client training, and solution deployment.- Analyze complex data and identify patterns, recommend actions, and measure outcomes.- Coordinate with technical staff to understand business requirements, specifications, and processes.- Conduct market research and understand and apply implications of Health and Human market trends.- Create system functional specifications from business requirements.- Interact with company and client managers and perform cost/schedule monitoring.- Identify additional product and service opportunities in customer organization.

Provide dedicated account management and technical support for enterprise clientele, via phone, email and live chat. Proactively implement client training and adoption initiatives, upsell existing accounts, and analyze customer happiness and retention data to reduce churn and increase renewal rate.- Key Accomplishments - Maintain an 80% upsell rate for client base.- Have consistently achieved a 95% satisfaction rate.- Reduced database execution time from eight hours to under one for 16 General Contractor Association accounts, representing thousands of users, through advanced automation scripts, saving $90K per run.

Served as user governance administrator for client Marsh & McLennan, providing dedicate account support, hardware issue resolution and troubleshooting, and exhaustive documentation and analysis for Level II and Level III teams.- Key Accomplishments - Developed solutions that compensated for 34% loss in client workforce – the discontinuance of an offshore team - creating automation scripts and administrative systems to maintain operational KPIs.- Achieved an escalation rate of less than 4% while successfully resolving 25+ customer issues per day

Served as user governance administrator for client Marsh & McLennan, providing dedicate account support, hardware issue resolution and troubleshooting, and exhaustive documentation and analysis for Level II and Level III teams.- Key Accomplishments - Developed solutions that compensated for 34% loss in client workforce – the discontinuance of an offshore team - creating automation scripts and administrative systems to maintain operational KPIs.- Achieved an escalation rate of less than 4% while successfully resolving 25+ customer issues per day

Web Content Analysis – scrape data in order to extract product information from the websites of clients and potential clients. Organize and present information in a top-down hierarchy, in order to assist off-shore team in the development of web-crawlers. This information was used to help update manufacturer’s product listings on Dodge’s website, Sweets.com, as well as create listings for new clients.Financial Analysis and Reporting – Utilizing Tableau developed Financial Reporting Software, create biweekly reports that quantify and qualify Dodge’s productivity with regards to new contracts that were found, as well as how many of those contracts were successfully obtained for Dodge’s clients (i.e. construction companies and contractors). Compare information between equivalent time periods in Fiscal 2015, in order to enumerate the impact of a Reduction in Workforce that Dodge implemented during Q2 of Fiscal 2016.Website Quality Assurance Analysis – Analyze Product Listing Programs for manufacturer’s on Sweets.com (as well as Programs for new clients) that are set to go live to the website within 7 to 10 days. Ensure visual quality, integrity of documents and links, as well as an absence of Syntactical and Grammatical errors. Site Specific Crawler Specification Modeling – Create Specifications Documents for offshore team, in order to assist in the creation of unique web-crawlers. Create and accurately describe website navigation patterns, product page navigation patterns, product supporting documents, important keywords, important images, and other material of import, keeping in mind how this information will be presented on a Sweets.com Manufacturer Listing.

Performed data entry for student grades, as well as Individually tutoring and gradingfor students- Created new workflow to increase learning center's efficiency to meetincrease in number of students – despite an over 100% increase in studentpopulation, and a 25% reduction in staffing, learning center increased itsefficiency by ~23%