Rika Botha Email & Phone Number

Pretoria Area, South Africa

• Manage project implementation of new products/services• Manage end-to-end product development process and ensure compliance to project’s plan schedule and timeframe• Research products/services, industry and market trends • Prepare business cases for new products/services/projects• Manage project integration with project stakeholders • Compile product/services’ business requirements documents• Prepare product proposals to potential customers for new products/ services• Prepare management and progress reports • Client liaison• Ensure new products/services comply to legislative requirements• UAT testing of products/services/functionalities• Assists with training and operational manuals of new products/services

Pretoria Area, South Africa

• Coordinate and ensure implementation of new projects/products/services/ enhancements • Compile business cases• Development and implementation of new business and product requirements • Client liaison• Ensure integration with all stakeholders for new products/services/ enhancements• Prepare management and progress reports• Assist and review relevant project documentation • Responsible for software testing and sign-off of new products/services/ enhancements • Compile and negotiate agreements and service level agreements with clients • Assist and review marketing plan and material• Review training documentation • Prepare annual income, expenditure and capital budgets for products/services and own cost centre• Income/sales performance and expenditure management• Compile and communicate rate increases with clients• Conduct Competitor analysis• Manage and maintain product/services contracts and service level agreements • Ensure product/service is cost effective and profitable• Maintain, streamline and enhance current business processes• Formulate policies, processes, procedures and standards regarding products/services • Manage and ensure resolution of system deficiencies • Manage customer complaints and enquiries • Management, training and development of sub-ordinates

Pretoria Area, South Africa

• Conduct audit investigations• Develop audit programs• Compile flow charts of systems and procedures• Negotiations with clients• Identification of risks and controls• Evaluate effectiveness of systems and procedures• Audit report writing • Pre-implementation/post implementation audits

Master Of Business Leadership (Mbl), Business Leadership And Administration

Bachelor Of Commerce (B.Com.), Computer Science