Riket Patel Email & Phone Number

Philadelphia, Pennsylvania, United States

Design and Implementation: Design, build, test, and implement Business Intelligence (BI) solutions to meet organizational needs.Troubleshooting: Troubleshoot enterprise BI tools, systems, and software to ensure seamless operation and data integrity.User Coordination: Collaborate with users to understand and determine reporting requirements, ensuring solutions meet their needs.Database Query Development: Develop complex relational and multidimensional database queries to support data analysis and reporting.Project Support: Support multiple projects by building data models and visualizations as required, ensuring timely and accurate project delivery.Consultation and Solution Generation: Consult with clients and teammates to identify issues, understand their impact on processes and systems, and generate comprehensive solutions that consider organizational implications.Standards and Processes: Maintain and enhance development and design standards and processes to ensure high-quality BI solutions.Mentorship and Support: Provide mentorship and support to co-workers and peers, fostering a collaborative and knowledgeable team environment.Interpersonal Interactions: Interact with co-workers, visitors, and other staff in a manner consistent with the values of Jefferson, promoting a positive and professional workplace.

Horsham, Pa

Client Consultation and Solution Delivery: Delivered insights to clients about Mirth Solutions, including Mirth Connect, appliances, and other NextGen EMR/EHR products through WebEx and Salesforce. Provided expert-level product consultation to align implementation deliverables with client expectations and sales goals.Report Preparation and Business Analysis: Prepared SOPs compliant with Public Health Policies, sales engineering reports, and RFPs. Conducted current state reviews and future state recommendations to enhance productivity and increase ROI annually.Proposal Development: Achieved organizational objectives for developing and delivering complex, multi-product proposals such as quotes, RFPs, and SOWs in a timely and accurate manner. Reviewed all proposals, ensuring compliance, compelling content, and alignment with client requirements and business drivers.Presentations and Demonstrations: Delivered compelling presentations and snap demonstrations of Mirth Connect, Mirth Results, Mirth Match, and Mirth appliances via WebEx.

Horsham,Pa

Process Analysis and Issue Troubleshooting: Reviewed and analyzed pre-existing artifacts and associated applications to understand the as-is process. Troubleshot EHR/EMR cases for clients using SQL Server Management Studio, SQL Statements, SQL Profiler, and SQL Tracing.Problem Solving and Requirement Definition: Exercised independent judgment to determine appropriate actions based on complex problem analysis. Identified and resolved complex issues within content-based software and stakeholder data, creating precise requirements.Communication and Coordination: Communicated with the development team regarding application defects and enhancement requests. Worked with the support team to ensure goals were consistently met.Knowledge Base Management: Authored and approved knowledge base management (KBM) articles, serving as a subject matter expert (SME) in Salesforce and KBM.Expertise in Salesforce: Utilized Salesforce for client management and KBM, ensuring accurate and efficient data handling and support documentation.

Horsham, Pa

Monitored, Analyzed, and Optimized campaigns via Open Ad Stream (Ad Server), AppNexus, and Salesforce while being an expert in all areas of the sites and be able to make recommendations on placements based on key categories and clients.Understanding the varied needs of and specific business objectives and goals of Client.Analyzing and identifying the trends and issues within data, and be able to make changes and recommendations to optimize.

Master’S Degree, Master Of Professional Studies In Data Analytics – Business Analytics Option

Bachelor’S Degree, B.S. Business Administration, Management & Marketing Option, 3.51

Dean’s List (6)