The Tea Makers of London are an established award-winning UK tea brand, supplying loose leaf teas and tea ware. Overall responsibility is to manage the operational aspects of the business, working closely with the management team, packing and operations staff.Implementing standards, processes, and systems for operational activities and carry out routine spot checks. Responsible for organising daily orders pick & pack operations, ensuring the processes and procedures are followed when packing teas. Responsible for ensuring health & safety measures are followed, when handling, machinery, heavy objects, sharp objects.

Gourmet Gadgetry is a small kitchen electricals company specialising in fun food gadgets including coffee grinders, milk frothers, chocolate fountains, candy floss makers and popcorn machines.As Operations Manager, my responsibilities included planning and monitoring the day-to-day running of the business to ensure smooth operation of the office and warehouse. Duties included examining financial data/statements and use them to improve profitability, managing the warehouse in compliance with company’s policies and vision, overseeing receiving, warehousing, distribution and maintenance operations, Liaising and negotiating with clients, suppliers, overseas factories, retailers and consumers. Source and test new products and oversee all the way to production, delivery and fulfilment.

Loomis UK is the largest company in the cash in transit (CVIT) industry. Collection of cash and valuables in armoured vehicles. Responsibilities include the development, implementation and administration of policies/procedures with overall supervision of 64 road crew. Site surveys for ATM rooms, carry out risk assessments for potential new customers and report writing my findings. First point of contact for raid procedures and duress situations. Managing a fleet of 36 vehicles and 4 of our Trunking network, ensuring company compliance of all transport policies, legislation and procedures in relation to risk. Ensuring that all transport fleet vehicles are properly maintained and serviced. Collate deliveries and collections and be responsible for the safe load and unloading of customers money and valuables.

Tenpin Ltd is the leading operator of tenpin bowling in the UK, comprising of tenpin bowling, bar, diner and gaming machines. Bexleyheath had a turnover in excess of £1.8million. As Manager I was responsible for the day to day management of the centre. Duties included department and unit training, risk assessments, in house fire, health and safety, financial audits, carrying out staff appraisals, active involvement in profit and loss accounts. Designated premises supervisor (licensee). Also responsible for recruitment and all centre training needs.In my final year within the company I covered various sites across the region as a cover manager, deputising at Feltham, Acton, Kingston and Southampton. Implementing new systems and analysing amusement income and introducing plans for the future.

Responsible to the chief mechanic for the day to day running of maintenance and operation of Brunswick GS10 bowling pinspotters. Duties include: Ensuring compliance with health and safety. Adherence to the implementation of a planned maintenance program; Repair of pin spotters; Installation of computer systems, emergency lighting and regular fire safety checks. Electrical and mechanical fault finding and resolution. Responsible for the repair and maintenance of AC, DC, single and 3-phase motors, rewinding, clutches and brakes. Perform commercial wiring, and mechanical repair of machines. Utilise troubleshooting skills for a broad range of electrical operations and equipment. Troubleshoot systems accurately and repair breakdowns quickly to maintain operating efficiency.