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Riki Rinaldo Email & Phone Number
Transformation Head of Service Targeted Sales Marketing and Customer Coverage
at
PT United Tractors Tbk
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Transformation Head of Service Targeted Sales Marketing and Customer Coverage
Location
Jakarta, Indonesia, Indonesia
Company size
Who is Riki Rinaldo? Overview
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Quick answer
Riki Rinaldo is listed as Transformation Head of Service Targeted Sales Marketing and Customer Coverage at PT United Tractors Tbk, a company with 4161 employees, based in Jakarta, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Riki Rinaldo.
Riki Rinaldo previously worked as Transformation Head Of Product Support Differentiation & Digitalization at PT. United Tractors Tbk at Pt United Tractors Tbk and System Administrator Salesforce Platform For Service Cloud and Sales Cloud at Pt United Tractors Tbk. Riki Rinaldo holds Bachelor'S Degree, Conversion Energy from Institut Sains & Teknologi Akprind.
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Email format at PT United Tractors Tbk
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PT United Tractors Tbk
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Profile bio
About Riki Rinaldo
Experienced in heavy equipment product support at mining site operations coal for 8 years and has experience as a business analyst for service cloud and sales cloud in salesforce platforms
Current workplace
Riki Rinaldo's current company
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Pt United Tractors Tbk
11 roles
Riki Rinaldo work experience
A career timeline built from the work history available for this profile.
Transformation Head Of Product Support Differentiation & Digitalization At Pt. United Tractors Tbk
CurrentRole and Responsibilities:1. Transformation Planning and Strategy * Designing and developing a transformation strategy aligned with long-term goals and the organization vision * Identifiying opportunities and challenges in implementing the transformation2. Leadership and Coordination * Leading the transformation team and collaborating with different.
Jan 2024 - Present
System Administrator Salesforce Platform For Service Cloud And Sales Cloud
HighlightA Salesforce Administrator is an individual responsible for managing and configuring the Salesforce platform to meet business and user needs. Salesforce is a cloud platform that provides various solutions for Customer Relationship Management (CRM), and a Salesforce administrator is involved in configuring, managing, and supporting the Salesforce.
Jan 2023 - Feb 2024
Business Analyst
Business Analyst for Service Cloud and Sales Cloud SalesforceService cloud information:Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer.
Feb 2022 - Dec 2023
Business Analyst Project Techcare 3.0
In collaboration with PT. Metrodata Electronics Tbk for project Techcare 3.0Techcare 3.0 Information: Platform for accommodating all technical issues that occur in operationsHighlights:1. Machine Condition Maps2. Equipment Monitoring Report (EMR)3. Failure Analysis & Recommendation (FAR)4. Technical Service Information (TSI)5. Product Performance.
Jan 2023 - Sep 2023
Business Analyst
In collaboration with Salesforce, inc for service cloudinformation:Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service.
Apr 2020 - Feb 2022
Business Analyst
In collaboration with PT. Ecomindo Sarana Cipta for Project Data Capture Application (DCA) especially for periodic inspection unit contract FMC1. Define which business process to be tackled2. Determine which business process will be re-structure, digitized and transformed into digital application3. Functional Requirement Document4. Functional Specification.
Jul 2018 - Apr 2020
Business Analyst
Collaboration with PT. IBM Indonesia for project Data Capture Application (DCA)1. Application Testing2. Rollout to Operasional in Site Separi, East Kalimantan
Mar 2018 - Jul 2018
Service Supervisor In Coal Mining
1. Heavy equipment product support KOMATSU, SCANIA, BOMAG, TADANO2. Preventive & Corrective Maintenance (Planning & Execution)3. Mechanic Development4. Opportunity & Quotation Management5. Service Contract6. Warranty Support7. Customer Relationship Management (CRM)
Jan 2016 - Mar 2018
Supervisor Full Maintenance Contract In Coal Mining
1. Heavy equipment product support KOMATSU (HD785-7,HD1500-7, PC2000-8, PC4000-6)2. Preventive & Corrective Maintenance (Planning & Execution)3. Physical Availability4. MTTR5. MTBF6. Backlog Management
Nov 2011 - Jan 2016
Management Training Supervisor
Nov 2010 - Nov 2011
Team & coworkers
Colleagues at PT United Tractors Tbk
Other employees you can reach at unitedtractors.com. View company contacts for 4161 employees →
WJ
Wahyu Julianur
Colleague at Pt United Tractors TbkWest Kalimantan, Indonesia, Indonesia
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NA
Nur Azizah Rahma
Colleague at Pt United Tractors TbkEast Luwu Regency, South Sulawesi, Indonesia, Indonesia
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SB
Scheduller Binungan
Colleague at Pt United Tractors TbkJakarta Metropolitan Area, Indonesia
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TH
Taufiq Hidayat
Colleague at Pt United Tractors TbkJakarta, Jakarta, Indonesia, Indonesia
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HP
Heru Prasetya
Colleague at Pt United Tractors TbkSouth Sumatra, Indonesia, Indonesia
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FY
Feriyanto Yanto
Colleague at Pt United Tractors TbkWest Bogor, West Java, Indonesia, Indonesia
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FH
Fadhel Haidar
Colleague at Pt United Tractors TbkWest Java, Indonesia, Indonesia
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BS
Budi Setyo
Colleague at Pt United Tractors TbkBekasi, West Java, Indonesia, Indonesia
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IN
Ismu Nandar
Colleague at Pt United Tractors TbkBanjarmasin, South Kalimantan, Indonesia, Indonesia
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AS
Ardi Suryaharista
Colleague at Pt United Tractors TbkIndonesia, Indonesia
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Wahyu Julianur
Colleague at Pt United Tractors TbkWest Kalimantan, Indonesia, Indonesia
View →
NA
Nur Azizah Rahma
Colleague at Pt United Tractors TbkEast Luwu Regency, South Sulawesi, Indonesia, Indonesia
View →
SB
Scheduller Binungan
Colleague at Pt United Tractors TbkJakarta Metropolitan Area, Indonesia
View →
TH
Taufiq Hidayat
Colleague at Pt United Tractors TbkJakarta, Jakarta, Indonesia, Indonesia
View →
HP
Heru Prasetya
Colleague at Pt United Tractors TbkSouth Sumatra, Indonesia, Indonesia
View →
FY
Feriyanto Yanto
Colleague at Pt United Tractors TbkWest Bogor, West Java, Indonesia, Indonesia
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FH
Fadhel Haidar
Colleague at Pt United Tractors TbkWest Java, Indonesia, Indonesia
View →
BS
Budi Setyo
Colleague at Pt United Tractors TbkBekasi, West Java, Indonesia, Indonesia
View →
IN
Ismu Nandar
Colleague at Pt United Tractors TbkBanjarmasin, South Kalimantan, Indonesia, Indonesia
View →
AS
Ardi Suryaharista
Colleague at Pt United Tractors TbkIndonesia, Indonesia
View →
3 education records
Riki Rinaldo education
Bachelor'S Degree, Conversion Energy
Diploma 3, Vehicle Maintenance And Repair Technologies
Education record
Smk Negeri 6 Samarinda
FAQ
Frequently asked questions about Riki Rinaldo
Quick answers generated from the profile data available on this page.
What company does Riki Rinaldo work for?
Riki Rinaldo works for PT United Tractors Tbk.
What is Riki Rinaldo's role at PT United Tractors Tbk?
Riki Rinaldo is listed as Transformation Head of Service Targeted Sales Marketing and Customer Coverage at PT United Tractors Tbk.
Where is Riki Rinaldo based?
Riki Rinaldo is based in Jakarta, Indonesia, Indonesia while working with PT United Tractors Tbk.
What companies has Riki Rinaldo worked for?
Riki Rinaldo has worked for Pt United Tractors Tbk and Pt. United Tractors Tbk..
Who are Riki Rinaldo's colleagues at PT United Tractors Tbk?
Riki Rinaldo's colleagues at PT United Tractors Tbk include Wahyu Julianur, Nur Azizah Rahma, Scheduller Binungan, Taufiq Hidayat, and Heru Prasetya.
How can I contact Riki Rinaldo?
You can use AeroLeads to view verified contact signals for Riki Rinaldo at PT United Tractors Tbk, including work email, phone, and LinkedIn data when available.
What schools did Riki Rinaldo attend?
Riki Rinaldo holds Bachelor'S Degree, Conversion Energy from Institut Sains & Teknologi Akprind.
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