Riki Dwi Kurnia
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Riki Dwi Kurnia Email & Phone Number

Omni Channel Contact Center for Bank Raya at PT. Pesonna Optima Jasa (Pegadaian Group)
Location: Kota Bandar Lampung, Lampung, Indonesia 5 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Role
Omni Channel Contact Center for Bank Raya
Location
Kota Bandar Lampung, Lampung, Indonesia
Company size

Who is Riki Dwi Kurnia? Overview

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Quick answer

Riki Dwi Kurnia is listed as Omni Channel Contact Center for Bank Raya at PT. Pesonna Optima Jasa (Pegadaian Group), a with 491 employees, based in Kota Bandar Lampung, Lampung, Indonesia. AeroLeads shows a matched LinkedIn profile for Riki Dwi Kurnia.

Riki Dwi Kurnia previously worked as Customer Service and Pick-up and Delivery Staff at Pt Catur Mitra Sejati Sentosa and Freelance Writer at Ukm Studio. Riki Dwi Kurnia holds Undergraduate, Public Relations, Advertising, And Applied Communication, 3.54 from Universitas Gadjah Mada (Ugm).

Company email context

Email format at PT. Pesonna Optima Jasa (Pegadaian Group)

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PT. Pesonna Optima Jasa (Pegadaian Group)

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Profile bio

About Riki Dwi Kurnia

A fresh graduate from Universitas Gadjah Mada taking Communication Studies Program. I focus my study on public relation and advertising. I also an active student who involve in several organizations and joining some public relation competitions. During my senior year, I also gaining some work experience while doing my thesis.

Current workplace

Riki Dwi Kurnia's current company

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PT. Pesonna Optima Jasa (Pegadaian Group)
Pt. Pesonna Optima Jasa (Pegadaian Group)
Omni Channel Contact Center for Bank Raya
South Jakarta, Jakarta, ID
Employees
491
AeroLeads page
5 roles

Riki Dwi Kurnia work experience

A career timeline built from the work history available for this profile.

Customer Service And Pick-Up And Delivery Staff

Pt Catur Mitra Sejati Sentosa

- Make sure customer receiving the right item according to their receipt- Confirming the delivery promise and the complition of receiving adress- Helping customer to access the needed information such as applying and extending their member card, accessing their transaction history, also confirming the avaliability of ordered item

Oct 2022 - Apr 2023

Freelance Writer

Ukm Studio

- Creating pillar and SEO long trail articles based on given keywords

Jul 2019 - Oct 2019

Customer Support Supervisor

Kabupaten Sleman, Yogyakarta, Indonesia

- Manage and provide information for Customer Support Team- Processing information from customer for other division needs- Performs internal auditing to improve Customer Service Team quality- Together with HR, planing personal development course for Customer Support Team member- Recruiting new Customer Support Team member when needed

Jun 2018 - Dec 2018

Customer Support Representative

Kabupaten Sleman, Yogyakarta, Indonesia

- Monitoring customer satisfaction in all company products and services- Closing deals with customers- Assisting customer to solve their problems before and after purchasing our products- Contacting third party provider if needed to help our customer solvetheir problems

Mar 2018 - Jun 2018
2 education records

Riki Dwi Kurnia education

Undergraduate, Public Relations, Advertising, And Applied Communication, 3.54

Activities and Societies: PRemiere, OfHumanity! (OH!), Sociedad Indonesia Para America Latina (SIPAL), and Unit Penalaran Ilmiah.

High School, Social Sciences

Sma Negeri 9 Bandar Lampung

Activities and Societies: Niners English Club

FAQ

Frequently asked questions about Riki Dwi Kurnia

Quick answers generated from the profile data available on this page.

What company does Riki Dwi Kurnia work for?

Riki Dwi Kurnia works for PT. Pesonna Optima Jasa (Pegadaian Group).

What is Riki Dwi Kurnia's role at PT. Pesonna Optima Jasa (Pegadaian Group)?

Riki Dwi Kurnia is listed as Omni Channel Contact Center for Bank Raya at PT. Pesonna Optima Jasa (Pegadaian Group).

Where is Riki Dwi Kurnia based?

Riki Dwi Kurnia is based in Kota Bandar Lampung, Lampung, Indonesia while working with PT. Pesonna Optima Jasa (Pegadaian Group).

What companies has Riki Dwi Kurnia worked for?

Riki Dwi Kurnia has worked for Pt. Pesonna Optima Jasa (Pegadaian Group), Pt Catur Mitra Sejati Sentosa, Ukm Studio, and Pt Amazara Cipta Indonesia.

How can I contact Riki Dwi Kurnia?

You can use AeroLeads to view verified contact signals for Riki Dwi Kurnia at PT. Pesonna Optima Jasa (Pegadaian Group), including work email, phone, and LinkedIn data when available.

What schools did Riki Dwi Kurnia attend?

Riki Dwi Kurnia holds Undergraduate, Public Relations, Advertising, And Applied Communication, 3.54 from Universitas Gadjah Mada (Ugm).

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