- Coordinate and assist in monthly/quarterly procurement and funding processes for e-commerce and digital marketing- Invoice management and payment with proactive communication regarding remaining funds, track towards budget, etc.- Management of POs, purchase requisitions, etc. - Generation and analysis of reporting on returns, low-margin orders, digital product reviews, etc. - Coordination of accessibility audits, outlining of critical user paths to test, etc. - Creating and maintaining tracking sheets for critical processes and workflows

- Managed and oversaw daily website and CDP operations including ongoing development, sprint planning and releases, content execution, performance testing, and support.- Implemented new processes, system changes, and standard operating procedures with an eye towards communicating fully and supporting departments through change management.- Communicated frequently with platform partners and developers to manage open projects list, share project status updates, and document all project details- Managed ongoing performance and stability checks- Acted as a key stakeholder in overall data governance, aiming to improve date integrity, standardization, and to promote efficiency for use in reporting and analytics- Aptos EOM/OMS order routing, troubleshooting, etc.- Troubleshooted marketing technology performance and usability problems/concerns. Managed resolutions and regular status updates- Partnered with store ops and retails systems to ensure the accuracy, quality, and completeness of customer data collected- Responsible for pricing accuracy online and within Digital Marketing channels, including executing markdowns and product price changes- Monitored and managed digital operations budget- Monitored and managed click to delivery speed and efficiency- Built ongoing third-party vendor relationships and vendor contacts to ensure compliance, contract renewal, and full optimization of available resources- Supported Customer Service by troubleshooting issues impacting digital channel in a timely manner and worked on initiatives to improve overall customer experience.- Ensured customer acquisition strategies and customer journeys were supported throughout organization and able to be executed successfully within the current tech stack.- UAT and final approval of site changes, upgrades, updates, etc.- Monitored industry trends and emerging technologies to identify opportunities for innovation, digital optimization, cost savings, etc.

- E-commerce site maintenance- Creation/maintenance of e-commerce promotions; performance reporting - General troubleshooting- KPI reporting- 3rd party vendor management - project management of site upgrades and enhancements

Instructional design, development and production of digital content/courses/assets, digital program and platform management, and implementation.

Coordination of facilitator training, learning material updates and implementation, and instructional design.