Rikki Maus Mph, Cssgb Email & Phone Number

Panama City, Fl, Us

St. Louis, Mo, Us

• Supervised the Quality Improvement Coordinator and Public Health Coordinator positions as well as a team of 6+ interns per semester.• Provided oversight of employee recognition efforts for improved workplace morale.• Served as point of contact for the Academic Health Department; Collaborated with University Partners and the DPH Contract Manager to establish 23 Academic Affiliation Agreements. • Developed an improved talent recruitment and academic placement process; Since launch in Summer 2024 we have received 40+ applications, onboarded 19 interns into the program, and accumulated 1500+ volunteer hours across DPH. • Served as a Subject Matter Expert on the DPH Workforce Relations Advisory Committee; provide technical support in the creation of Workforce policies, planning of employee engagement events, and achievement of the workforce investment strategic planning objectives. • Advised executive leadership on matters related to building a skilled and diversified workforce. • Manage the implementation of DPH's professional development efforts in accordance to the Workforce Development Plan and PHAB guidance.• Revamped the New Employee Orientation and staff onboarding process; streamlined the IT new user process, reducing wait time for new hires; Implemented feedback collection to improve staff satisfaction; Developed onboarding checklist and completion incentive; successfully trained over 80 new hires since launch date.• Planned and executed the annual National Public Health Week events for over 400 employees including an Opening Ceremony, a Community Violence Prevention Forum, and an employee appreciation event.

St Charles, Missouri, United States

Licensed Real Estate Agent in the State of Missouri. Assist Buyers and Sellers near the Saint Charles and Saint Louis areas.

• Developed and launched DPH’s new Quality Management System (connection to Strategic Plan, Key Performance Indicators, improvement plans); successfully tracked 69 performance metrics and created data-driven reports for leadership to support decision making.• Successfully lead department teams through the national Public Health Accreditation Board (PHAB) accreditation and reaccreditation process, site visit, a corrective action plan, and annual reporting process.• Lead planning for the annual Quality Summit for over 400 Public Health employees.• Planned and executed St. Louis County’s SPARK Week event for over 4,000 employees; facilitated QI training, discussion panels, and showcase events; Empowered the Department of Public Health to submit QI projects and was awarded the Wildfire and Sparkler trophies for most QI projects submitted by a department. • Developed and updated administrative policies, workflows and standard operating procedures.• Trained staff in process improvement methodology and data collection tools; Conducted courses and developed Quality Management Resource Libraries; Conducted Health Equity and Quality Improvement training during bi-weekly New Employee Orientations.• Provided technical support to nine divisions; Utilized project management methods while facilitating problem-solving sessions and team quality improvement projects. • Collaborated with cross-divisional teams to identify areas of improvement, implement process changes, and evaluate outcomes. • Lead four clinical quality improvement projects and assisted with mapping quality care metrics in the pursuit and attainment of NCQA's Patient-Centered Medical Home (PCMH) designation status.• Managed the facilitation of the Quality Council for over 5 years.• Served on the Clinical Quality Council, and several Strategic Planning workgroups; Lead initiatives including the development of the Workforce Development Plan and Community Engagement Equity Framework.

• Conducted drills and exercises on all hazard emergency operations plans (EOP); Biological attack 2015, 2016; Ebola 2016; Moswin and Satellite Radios; fire drills.• Planned and executed influenza vaccination and sexual transmitted disease (STD) screening clinics.• Developed and maintained a Geographic Information System (GIS) database in ArcGIS to assist with the community needs assessments, risk management, locating Points of Dispensing (PODs), and other spatial needs. • Conducted after-action briefings; Evaluated throughput data and feedback; provided recommendations to improve preparedness.• Ensured clinical staff in the medical reserve core had adequate training and practice to exercise mass vaccination of residents or pharmaceutical distribution.• Held Position as Director of Training and Exercise Region C, STARRS 2018.• Held Position as Saint Louis Regional Radiological Response Medical Reserve Corps Unit Coordinator 2017, 2018.• Lead the planning for two of the first radiological Community Reception Center Full Scale Exercises in the region 2016, 2017• Assisted the Centers for Disease and Control Prevention (CDC) with the creation of Planning for Community Reception Centers: A Tool for Transforming Point of Dispensing Plans into Community Reception Center Plans for Radiation Emergencies.• Led a workshop titled “Community Reception Center Planning” at NACCHO Preparedness Summit Atlanta 2017.• Developed and reviewed sections of the Saint Louis County EOP according to Public Health Accreditation Board guidelines.• Represented Saint Louis County Department of Public Health at the Emergency Operations Center (EOC) during multiple activations, including flood response, civil unrest, and the presidential debate.• Assisted in the development of our regions Threat and Hazard Identification and Risk Assessment (THIRA) and the Region C All Hazards Emergency Plan.• Assisted nursing homes in the development of EOPs in accordance to changing CMS requirements.

• Utilized data to support clinical decision making, to identify risk factors of adverse outcomes.• Managed the MRSA Surveillance program in three Intensive Care Units.• Produced MRSA monthly reports to show incidence and prevalence in the nursing units.• Abstracted data electronically and reported data and results to management.• Entered central-line, Foley catheter, and hand-hygiene observations into electronic database.

Master Of Public Health - Mph

Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General