Rikki Todd Email & Phone Number

United States

Wilkes-Barre, Pennsylvania, United States

I was trained to help our customers with their billing questions and issues. I was also trained in pitching and selling products from tivos, modems, and routers to whole-home Wi-Fi extenders, premium channels, and cable, internet, or phone services.Working for RCN gave me the skills and mindset to work in high-stress and demanding environments.Handled customer inquiries, answered questions, and resolved problems promptly.Performed sales analytics and provided recommendations that increased sales.I kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.I created a new customer database by entering customer information into a database.

Wilkes-Barre, Pennsylvania, United States

I worked in the fitting room area of the store.

Wilkes-Barre, Pennsylvania, United States

I have experience in every area of the store.

Wilkes-Barre, Pennsylvania, United States

I worked at the American Eagle branch at the Wyoming Valley Mall. I have experience in stocking and styling, jeans expert, packaging and unloading orders, floor sets, greeting customers, and being register trained. Working here is where my love for customer service truly began.