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Rikki Baxter Email & Phone Number
Head of Call Centre Strategy and Operations
at
Compare Broadband
1 work email found
@comparebroadband.com.au
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Call Centre Strategy and Operations
Location
Melbourne, Victoria, Australia
Company size
Who is Rikki Baxter? Overview
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Quick answer
Rikki Baxter is listed as Head of Call Centre Strategy and Operations at Compare Broadband, a company with 12 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at comparebroadband.com.au and a matched LinkedIn profile for Rikki Baxter.
Rikki Baxter previously worked as Contact Center Sales and Operations Manager at D2Ms and Head of Service Delivery at Qualified Group. Rikki Baxter holds Master Of Business Administration - Mba, Business/Commerce, General from Australian Institute Of Business.
Company email context
Email format at Compare Broadband
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{first}@comparebroadband.com.au
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AeroLeads found 1 current-domain work email signal for Rikki Baxter. Compare company email patterns before reaching out.
Profile bio
About Rikki Baxter
Rikki Baxter is a Head of Call Centre Strategy and Operations at Compare Broadband. They possess expertise in sales, customer experience, insurance, relationship management, customer retention and 12 more skills. Colleagues describe them as "Rikki is an exceptionally strong sales and operations leader and coach. Rikki has reported directly to me in a number of roles across multiple industries, and consistently I have found Rikki to exceed my expectations and be able to deliver on or above his KPIs on a regular basis. Rikki has strong interpersonal skills that enable him to build a strong following. I've also been impressed by his strong commercial acumen and attention to detail." and "Rikki is very intelligent & analytical in his approach. He has a great ability to problem solve and works well both autonomously & within a team. I managed Rikki directly for a number of years and watched him achieve both personal and professional goals, through effective goal setting, discipline and his ability to take on coaching and development feedback. I am happy to endorse Rikki for future roles. Kind Regards, Emily Cox "
Listed skills include Sales, Customer Experience, Insurance, Relationship Management, and 13 others.
Current workplace
Rikki Baxter's current company
Company context helps verify the profile and gives searchers a useful next step.
Compare Broadband
7 roles
Rikki Baxter work experience
A career timeline built from the work history available for this profile.
Contact Center Sales And Operations Manager
At D2MS, a leading provider of direct marketing solutions and specialized sales BPO services, I've spearheaded the launch of two successful campaigns, scaling the team from inception to 50 staff within just 10 months. Throughout this pivotal growth period, I've revamped and optimized the company's technology, introduced a new HRM platform, established.
May 2023 - Jan 2025
Head Of Service Delivery
Qualified Group
As Head of Service Delivery, I am responsible for the managed contact centre division of Qualified Group. Key duties and achievements include: - Provided monthly executive reporting on the performance of the division- Work with internal and external stakeholders in designing new processes and positions for QG's growth into '23. - Mentor and support the.
Apr 2022 - Apr 2023
Sales And Operations Manager
Qualified Group
In my time as the Sales and Operations Manager for QG I was lucky enough to be responsible for the initial growth phase of the company. Below are some key highlights of my time as the Sales Manager: - Implemented a sales methodology to improve conversion. - Worked with relevant stakeholders to run social marketing campaigns for lead generation.- Designed.
Sep 2020 - Apr 2022
Sales Team Leader
- Coach and develop a variety of tenure and skill in sales agents- Performance Management for uplift of underperforming agents- Analysis of performance data for both coaching and business improvement- Stakeholder management across multiple departments and management levels- Consistently achieve and exceed sales and cross-sell targets
Dec 2015 - Jun 2020
Customer Relations Consultant
- Achieve conversion and revenue targets in a blended inbound/outbound call centre environment - Deliver exceptional customer experience to clients using the company's sales methodology- Business Development with nation wide real estate agents- Management of a complex sales funnel using a CRM
Apr 2015 - Dec 2015
Customer Sales & Service Consultant
- Consistently achieve conversion, compliance and sales targets in outbound only, inbound only and hybrid environments. - Deliver exceptional customer experience in line with company sales methodology- Work effectively as part of a team with key cultural initiatives - Demonstrate a superior level of product and industry knowledge- Provided support to.
Feb 2010 - Apr 2015
Team & coworkers
Colleagues at Compare Broadband
Other employees you can reach at comparebroadband.com.au. View company contacts for 12 employees →
KL
Kayti Lodge
Colleague at Compare BroadbandMelbourne, Victoria, Australia, Australia
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DJ
Damien Jones
Colleague at Compare BroadbandGeelong, Victoria, Australia, Australia
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YB
Yana Bobro
Colleague at Compare BroadbandAntalya, Antalya, Türkiye, Turkey
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SR
Sanjay Robson
Colleague at Compare BroadbandGreater Melbourne Area, Australia
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AT
Alaina Tunder
Colleague at Compare BroadbandSydney, New South Wales, Australia, Australia
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Kayti Lodge
Colleague at Compare BroadbandMelbourne, Victoria, Australia, Australia
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DJ
Damien Jones
Colleague at Compare BroadbandGeelong, Victoria, Australia, Australia
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YB
Yana Bobro
Colleague at Compare BroadbandAntalya, Antalya, Türkiye, Turkey
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SR
Sanjay Robson
Colleague at Compare BroadbandGreater Melbourne Area, Australia
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AT
Alaina Tunder
Colleague at Compare BroadbandSydney, New South Wales, Australia, Australia
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2 education records
Rikki Baxter education
Master Of Business Administration - Mba, Business/Commerce, General
High School Diploma, High School/Secondary Diplomas And Certificates
Melbourne High School
FAQ
Frequently asked questions about Rikki Baxter
Quick answers generated from the profile data available on this page.
What company does Rikki Baxter work for?
Rikki Baxter works for Compare Broadband.
What is Rikki Baxter's role at Compare Broadband?
Rikki Baxter is listed as Head of Call Centre Strategy and Operations at Compare Broadband.
What is Rikki Baxter's email address?
AeroLeads has found 1 work email signal at @comparebroadband.com.au for Rikki Baxter at Compare Broadband.
Where is Rikki Baxter based?
Rikki Baxter is based in Melbourne, Victoria, Australia while working with Compare Broadband.
What companies has Rikki Baxter worked for?
Rikki Baxter has worked for Compare Broadband, D2Ms, Qualified Group, Iselect, and Openagent.
Who are Rikki Baxter's colleagues at Compare Broadband?
Rikki Baxter's colleagues at Compare Broadband include Kayti Lodge, Damien Jones, Yana Bobro, Sanjay Robson, and Alaina Tunder.
How can I contact Rikki Baxter?
You can use AeroLeads to view verified contact signals for Rikki Baxter at Compare Broadband, including work email, phone, and LinkedIn data when available.
What schools did Rikki Baxter attend?
Rikki Baxter holds Master Of Business Administration - Mba, Business/Commerce, General from Australian Institute Of Business.
What skills is Rikki Baxter known for?
Rikki Baxter is listed with skills including Sales, Customer Experience, Insurance, Relationship Management, Customer Retention, Sales Management, Sales Process, and Customer Satisfaction.
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