Riko Sidabutar Email & Phone Number

Medan Area, North Sumatera, Indonesia

• To meet and exceed sales and customer management targets as set out by the organisation.Sales & Marketing Support• To schedule and visit potential customer and/or stakeholders.• To provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.Customer Management• To provide an exceptional level of customer service to all existing customers to ensure… Show more • To meet and exceed sales and customer management targets as set out by the organisation.Sales & Marketing Support• To schedule and visit potential customer and/or stakeholders.• To provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.Customer Management• To provide an exceptional level of customer service to all existing customers to ensure that all their needs and requests are taken care of.• To handle all 1st and 2nd level complaints/feedback.• To ensure that all new and existing customers are registered accurately.• To ensure that all records are updated and maintained accurately.• To receive examination applications fully checking with information recorded before customer leaves.• To handle cash desk in Pepi system (TCMS) and payments received for course/placementtest/examination registration and other products/services.• To ensure that all databases and reports are updated and recorded in timely, accurate manner. Show less

Medan Area, North Sumatera, Indonesia

• To execute and monitor Marketing planning and strategy set up by Marketing department.• To hold and manage promotion events at malls and gather hot leads which will be followed up by sales.• To arrange and schedule visits to potential customer and/or key stakeholders.• To prepare upcoming promotion planning and strategy which will be presented to Marketing Manager.• To choose marketing media depending on context.• To assist with the maintenance of daily marketing… Show more • To execute and monitor Marketing planning and strategy set up by Marketing department.• To hold and manage promotion events at malls and gather hot leads which will be followed up by sales.• To arrange and schedule visits to potential customer and/or key stakeholders.• To prepare upcoming promotion planning and strategy which will be presented to Marketing Manager.• To choose marketing media depending on context.• To assist with the maintenance of daily marketing operations, including vendor/agencies selection.• To report and submit post-event documents.• To report and keep documents of expenditure for internal audit purpose. Show less

Medan Area, North Sumatera, Indonesia

Assisting my clients aged 7-60 years old who have hindrances in mastering English and providing TOEFL/IELTS/TOEIC preparation.