Richard Pietsch Email & Phone Number

Shakopee, Mn, Us

Irvine, California, Us

-Grew federal sales to over $14M -Achieved consistent annual growth of 10% in federal sales over the past three years-Successfully onboarded 8-10 new VAR’s annually each contributing over $200k in sales-Drove sales growth through active participation in over 26 shows per year and effectively following up with leads-Managed a diverse portfolio of federal agencies including Army, Air Force, Navy and multiple Intelligence / Civilian agencies-Orchestrated and led over 50 in person and remote product trainings with new and existing customers each year-Collaborated with production team to optimize inventory levels reducing unnecessary inventory and ensuring efficient operations and product levels

Irvine, California, Us

-Responsible for pre-sales technical support as well as identifying and translating the customer’s needs, resulting in recommended solutions-Creation of presentation materials including overview of product specifications, capabilities and any technical limitations-Enhancing customer relationships by attending trade shows, regular customer visits and industry days-Develop and customize quotes based on the individual customer needs -Subject matter expert for current products, providing technical information to both internal and external colleagues-Work closely with Product Management and Engineering to ensure full understanding of the existing product line

Eden Prairie, Minnesota, Us

Warehouse Project-Established a network of warehouses across the United States creating a network of over 75 warehouse companies with over 150 locations -Completed RFI's and RFP's for branches and customers brining in several million dollars of new transportation business-Conducted RFI's and RFP's for customers getting the best possible price and service for the customer-Worked with legal team to develop a warehouse contract producing a contract mitigating C.H. Robinson from unnecessary risk-Worked with customers and warehouses to develop standard operating procedures allowing implementations and transitions to have minimal effects on day to day business and streamlining processes -Managed customer's inventory levels giving them the knowledge to make decisions based on quality dataWebsite Implementation-Assisted in the design of the company's online customer website giving the customer an intuitive easy to use website-Led the rollout of the customer website to 200 decentralized offices training over 5000 employees Trained employees and customers on how to use customer site leading way to customers entering their own shipments creating a cost savings to the companyDock Management Project-Worked on the process flow and design of a dock and yard management system designing a quality system that branches could sell to their customers creating time savings-Sold and trained customers and employees on how to best utilize our dock management creating over $1 million in time savings in its first year of deployment

Eden Prairie, Minnesota, Us

Sales-Sold transportation solutions to current and prospective customers growing existing customers and bringing onboard new customers-Negotiated rates daily to produce the greatest revenue for C.H. RobinsonAccount Management-Worked with customers to manage multimillion dollar transportation spends brining in more business for C.H. Robinson-Analyzed transportation spend to find cost savings letting the customer make informed decisions of modal switches and saving the customer money and boosting confidence in C.H. Robinson-Maintained a healthy accounts receivable balance for customers eliminating the chance for money to be lost to bad debt-Worked onsite at customer to improving communication resulting in a better client relationship and increased business to C.H. RobinsonCarrier Management-Managed multiple carriers keeping their truck moving -generating carrier confidence and greater revenues to the company-Negotiated rates daily with carriers to keep costs down while not sacrificing serviceSteering Committee -Worked as part of a steering committee to streamlining operations at the Port of Baltimore reducing carrier wait time costs for both C.H. Robinson and customer