Overseeing and coordinating fraud prevention measures, conducting investigations, and implementing strategies to mitigate risks. This role involves leading a team, developing protocols, and collaborating with various departments to enhance the overall fraud detection and prevention system.1. Lead the team in managing fraud operations and maintaining optimal fraud rates in both ShopeePay and ShopeeFood, which includes developing fraud rules (sanctioning process) and handling… Show more Overseeing and coordinating fraud prevention measures, conducting investigations, and implementing strategies to mitigate risks. This role involves leading a team, developing protocols, and collaborating with various departments to enhance the overall fraud detection and prevention system.1. Lead the team in managing fraud operations and maintaining optimal fraud rates in both ShopeePay and ShopeeFood, which includes developing fraud rules (sanctioning process) and handling appeals.Investigate, detect, and prevent fraud on the merchant side.2. Monitor and analyze patterns/behaviors in daily transactions related to existing Modus Operandi.3. Take immediate action against suspicious merchants based on relevant parameters.4. Developing and enhancing fraud SOP for a more effective detection and sanctioning process.5. Explore additional modus operandi/fraud parameters/metrics to enhance current fraud detection.6. Contribute to the development of Transaction Monitoring to prevent Money Laundering and Counter-Terrorist Financing. Show less

Conducting user research to understand needs and preferences, analyzing data to inform product design, and collaborating with cross-functional teams to ensure user-centric solutions. Additionally, UX researchers contribute to the development of prototypes, usability testing, and continuous improvement of the user experience.1. Conducting in-depth research to understand user behaviors, needs, and motivations through methods like interviews, surveys, and usability testing.2. Analyzing… Show more Conducting user research to understand needs and preferences, analyzing data to inform product design, and collaborating with cross-functional teams to ensure user-centric solutions. Additionally, UX researchers contribute to the development of prototypes, usability testing, and continuous improvement of the user experience.1. Conducting in-depth research to understand user behaviors, needs, and motivations through methods like interviews, surveys, and usability testing.2. Analyzing and interpreting quantitative and qualitative data to extract meaningful insights that inform design decisions.3. Contributing to the creation of design prototypes and wireframes based on user research insights.4. Planning and conducting usability tests to evaluate the effectiveness of designs and identifying areas for improvement. Show less

Developing and implementing comprehensive AML, Anti-Fraud, and Risk Management policies and procedures, including the design and integration of advanced systems. Conducts risk assessments, monitors transactions, and investigates incidents to ensure compliance, while continuously improving strategies in response to evolving threats. Collaborates with various teams, provides training, and communicates effectively to maintain a proactive and secure financial environment.1. In charge of the… Show more Developing and implementing comprehensive AML, Anti-Fraud, and Risk Management policies and procedures, including the design and integration of advanced systems. Conducts risk assessments, monitors transactions, and investigates incidents to ensure compliance, while continuously improving strategies in response to evolving threats. Collaborates with various teams, provides training, and communicates effectively to maintain a proactive and secure financial environment.1. In charge of the submission of licenses to Bank Indonesia for E-money, E-Wallet, Fund Transfer, and Payment Gateway.2. Ensure alignment of company policies and procedures with the latest AML and CTF regulations.3. Coordinating and monitoring the implementation of APU and PPT policies across all Business Units related to customers.4. Review policies and procedures for adherence to KYC, AML & CTF, and Anti-Fraud programs.5. Conduct risk assessments to identify and evaluate potential risks.6. Implement risk mitigation strategies and controls.7. Identify suspicious transactions and behaviors that meet the predefined criteria.8. Develop the Transactions Monitoring and Fraud Detection System in collaboration with external parties.9. Investigate, detect, and prevent potential fraud from both external and internal sources.10. Analyze reports on customer behavior indicating fraud from other Business Units.11. Conduct training sessions related to the AML and CTF program. Show less

Lead the establishment of robust AML and Anti-Fraud frameworks, encompassing procedural development, system design, and parameter formulation. Ensure compliance with regulatory standards while developing and maintaining effective measures to mitigate financial crime risks.

Lead the establishment of robust AML and Anti-Fraud frameworks, encompassing procedural development, system design, and parameter formulation. Ensure compliance with regulatory standards while developing and maintaining effective measures to mitigate financial crime risks.1. In charge of the submission of licenses to Bank Indonesia for E-money and Fund Transfers.2. Ensure alignment of company policies and procedures with the latest AML and CTF regulations.3. Coordinating and… Show more Lead the establishment of robust AML and Anti-Fraud frameworks, encompassing procedural development, system design, and parameter formulation. Ensure compliance with regulatory standards while developing and maintaining effective measures to mitigate financial crime risks.1. In charge of the submission of licenses to Bank Indonesia for E-money and Fund Transfers.2. Ensure alignment of company policies and procedures with the latest AML and CTF regulations.3. Coordinating and monitoring the implementation of APU and PPT policies across all Business Units related to customers.4. Review policies and procedures for adherence to KYC, AML & CTF, and Anti-Fraud programs.5. Identify suspicious transactions and behaviors that meet the predefined criteria.6. Develop the Transactions Monitoring and Fraud Detection System in collaboration with external parties.7. Investigate, detect, and prevent potential fraud from both external and internal sources.8. Analyze reports on customer behavior indicating fraud from other Business Units.9. Conduct training sessions related to the AML and CTF program. Show less

Conducting comprehensive reviews of customer activities, performing name screening investigations, and identifying potential AML risks. Additionally, adept at maintaining AML management systems and developing parameters for effective anti-money laundering measures.1. Conduct quality assurance reviews on FEC Investigator's completed work.2. Ensure accuracy and high quality in reviewing processes.3. Perform quality assurance for completing CTR submissions to regulatory… Show more Conducting comprehensive reviews of customer activities, performing name screening investigations, and identifying potential AML risks. Additionally, adept at maintaining AML management systems and developing parameters for effective anti-money laundering measures.1. Conduct quality assurance reviews on FEC Investigator's completed work.2. Ensure accuracy and high quality in reviewing processes.3. Perform quality assurance for completing CTR submissions to regulatory authorities.4. Create and generate ad-hoc, daily, and monthly MIS data reports.5. Establish a log tracker process to monitor investigator productivity.6. Analyzing and reviewing the Transaction Monitoring Management System.7. Analyze, review, and maintain parameters for transaction monitoring and quality control investigators.8. Troubleshoot issues in the Transaction Monitoring Management System. Show less

Conducting comprehensive reviews of customer activities, performing name screening investigations, and identifying potential AML risks. Additionally, adept at maintaining AML management systems and developing parameters for effective anti-money laundering measures.1. Conduct comprehensive reviews of customer activity as a Level 2 Investigator.2. Conduct name screening investigations as a Level 2 Investigator.3. Lead and support junior investigator staff in conducting thorough… Show more Conducting comprehensive reviews of customer activities, performing name screening investigations, and identifying potential AML risks. Additionally, adept at maintaining AML management systems and developing parameters for effective anti-money laundering measures.1. Conduct comprehensive reviews of customer activity as a Level 2 Investigator.2. Conduct name screening investigations as a Level 2 Investigator.3. Lead and support junior investigator staff in conducting thorough reviews.4. Identify potential AML/CTF risks in transaction monitoring.5. Troubleshoot system transaction monitoring.6. Generate daily and monthly MIS data reports.7. Review and maintain parameters for transaction monitoring and quality control investigators.8. Submit IFTI reports to regulatory authorities.9. Conduct training sessions for FCC Investigators. Show less

Web developers design, code, and maintain web-based applications, creating user interfaces, ensuring functionality, and collaborating with cross-functional teams to deliver efficient, secure, and visually appealing web applications.1. Designed and developed the Electronic Bill Payment and Presentment (EBPP) module for the Credit Card Management Console at Mandiri Bank.2. Developed and designed the Single Sign-On (SSO) Management Console at PT Telkom.3. Designed custom reports in… Show more Web developers design, code, and maintain web-based applications, creating user interfaces, ensuring functionality, and collaborating with cross-functional teams to deliver efficient, secure, and visually appealing web applications.1. Designed and developed the Electronic Bill Payment and Presentment (EBPP) module for the Credit Card Management Console at Mandiri Bank.2. Developed and designed the Single Sign-On (SSO) Management Console at PT Telkom.3. Designed custom reports in Sentinel 7 using Jasper Report at PT Telkomsel.4. Developed and designed the Instant Reward System (IRC) Management Console at Mandiri Bank. Show less