Passionate about finance, leadership and continuous learning. I bring extensive experience from my previous role as a bank manager, where I honed my skills in branch operations, sales strategies, team leadership and client relations. Excited about my journey as a postgraduate student, I am committed to expanding my knowledge in Global Business Management to drive innovation and make a meaningful impact.With 19 years of successful experience in the banking industry, I have navigated the dynamic landscape of financial services. From managing high-performing teams to implementing efficient operational processes, my tenure as a bank manager equipped me with a robust skill set that I am eager to leverage in my future endeavors.I am currently pursuing Global Business Management - Ontario Post Graduate Certification at Humber Polytechnic. This exciting journey is not just about gaining a degree; it is about embracing a new chapter of growth, exploring cutting-edge concepts, and staying ahead in an ever-evolving business landscape.
Evolve Home Services
View- Website:
- evolvehomeservices.ca
- Employees:
- 8
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Administrative ManagerEvolve Home ServicesToronto, On, Ca
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Account Services RepresentativeHays Mar 2024 - Jul 2024Client Name - Royal Bank Of Canada, Ontario, CanadaDemonstrate a solid grasp of core products and processes while efficiently managing work volumes and consistently delivering service that meets established benchmarks, thereby driving business SLA and KPI success. Accurately and promptly record and balance all transactions and deposits from clients and branches to ensure operational excellence. -
Branch Head - Sales And OperationsChina Bank Ph Aug 2022 - Jun 2023Quezon City, National Capital Region, PhilippinesResults-driven Branch Head with a proven track record in managing and supervising high-performing teams. Adept at developing and implementing effective sales strategies to achieve organizational goals. Established and nurtured enduring relationships with both existing and new clients through exceptional customer service and personalized support. My commitment to fostering strong client connections played a pivotal role in our sustained business success. As a seasoned manager, I successfully led and supervised a team of dedicated Branch Professionals. My leadership style focused on providing guidance, coaching, and inspiration, ensuring the team's success while maintaining adherence to organizational standards. -
Branch ManagerUnionbank Of The Philippines Jan 2018 - Jul 2022Quezon City, National Capital Region, PhilippinesDedicated Branch Manager with a comprehensive background in overseeing daily branch operations, ensuring compliance, and delivering exceptional customer service. Proven track record in managing regulatory requirements, optimizing financial operations, and fostering team success. -
Sales And Service OfficerUnionbank Of The Philippines Oct 2014 - Jan 2018Quezon City, National Capital Region, PhilippinesDedicated and detail-oriented Sales and Service Officer with a strong background in managing day-to-day cash transactions, ensuring security, and driving exceptional customer experiences. Adept at efficiently processing account openings, ATM requests, and checkbook reorder requests. Proven success in cross-selling branch products and services.
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Sales And Service AssistantUnionbank Of The Philippines Aug 2007 - Oct 2014Quezon City, National Capital Region, PhilippinesExperienced and results-oriented Sales and Service Assistant with a robust background in managing high-volume cash transactions, including deposits, withdrawals, encashments, and bills payments. Instrumental in contributing to the outstanding performance of the branch, leading to the prestigious recognition as one of "The Top 10 Branches of the Year."
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Administrative AssociateInternational Exchange Bank Feb 2004 - Aug 2007Makati City, PhilippinesDynamic professional with a proven track record in managing diverse administrative functions to enhance communication efficiency and departmental operations. Proficient in overseeing multi-phone systems, mail processing, and supporting departmental functions.
Rowena L. Education Details
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Humber PolytechnicOngoing -
Information Technology
Frequently Asked Questions about Rowena L.
What company does Rowena L. work for?
Rowena L. works for Evolve Home Services
What is Rowena L.'s role at the current company?
Rowena L.'s current role is Administrative Manager.
What schools did Rowena L. attend?
Rowena L. attended Humber Polytechnic, Trinity University Of Asia.
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