As a Client Associate, I support financial advisors by assisting with client onboarding, managing account updates, and maintaining accurate records. I handle client inquiries, streamline communication, and coordinate with third-party providers to ensure smooth account management. This role focuses on delivering exceptional service and efficient operations in the financial services industry.

As a social media manager for Logie's, I generate on-site photography content using professional equipment, ensuring consistent and inviting Instagram posts. I coordinate with the manager to post daily Instagram stories highlighting different menu item specials for the day. In the two months of my employment at Logie's, I have grown the Instagram followers by 35%, and I plan to post compelling content to keep the follower count growing.

As a college intern at Olive Insurance, I have had the opportunity to work in the billing office, where I play an essential part in managing payments through various methods, including over-the-phone, checks, and online payments. In addition to my financial responsibilities, I also handle vital administrative tasks, such as running errands to the bank and post office. In addition, I provide outstanding customer service by answering phone calls, addressing inquiries related to insurance policies, and resolving billing questions. My internship at Olive Insurance has given me a well-rounded and hands-on experience in the insurance industry.

While working for Five Star Ford Carrollton, I curated content across three social media platforms, providing a cohesive online brand identity. I created viral TikToks with 1.5M+ views, resulting in raised brand awareness among target audiences. I grew the Instagram account by 45% in a three-month time period. I also made it a point to communicate and engage with followers, clients, and partners to grow a strong local network.

I greet customers with a smile and give them the best customer service I can. When an issue arises I am able to keep calm and resolve the situation as soon as possible while keeping the customer calm and validating their reasoning for complaint. I handle and control situations to the best of my ability. I memorized 30 plus food items and offer recommendations to guests.