Riley Backs Email & Phone Number

Alexandria, Indiana, United States

Sheridan, Indiana, United States

• Supervised laboratory personnel in all quality control and feed research testing. Oversaw large scale mycotoxin testing and surveillance that allowed producers to make educated decisions on feed ingredient sources..
• Performed cost base analysis that drove investment in robotic mycotoxin testing, reducing labor needs by 70%. This allowed expansion of testing in quality control and research without additional staff.
• Implemented HPLC testing and developed protocols for the isolation and quantification of Ferulic acid in Animal Feed.
• Consulted with software development to construct a custom LIMs system tailored to laboratory requirements.
• Collaborated with Senior Staff Scientist to study enzyme product stability in various regional storage climates for product registrations across the world.

• Certified all quality control results and issued certificates of analysis on enzyme and mycotoxin testing. Collaborated with research and product management to understand complete enzyme activity profile for.
• Standardized laboratory protocols and introduced auditing trails to track protocol changes or updates.
• Refined xylanase feed testing methods that increased measured activity and reduced assay variation to under 15%
• Introduced a mycotoxin surveillance program to monitor and mitigate risks associated with mycotoxin contamination in over 12 regional locations and 50 ethanol plants.
• Developed a novel way to enhance mycotoxin absorption by aluminosilicate clays to nearly 100%.

• Analyze quality control samples following standard protocols and keep accurate records of results. Worked with Senior Research Scientist to perform research on carbohydrase enzymes. Assisted in setting up animal trials.
• Introduced method to visualize the digestive action of various xylanase enzymes using fluorescence tagging followed by SDS-PAGE that is utilized in nationwide company sales material.

Managed fulfillment of patient scripts in an efficient manner while providing compassionate & friendly customer service in a fast paced retail pharmacy environment.Developed & maintained important customer relationships to ensure loyalty to the brand & company.Clearly articulated important & sensitive issues between customers, physicians, & insurance.

Sheridan, IN

Managed communication regarding inventory levels of CPAP & DME supplies between the home office and field offices across the country.Coordinated inventory transfers between branches based on needs & inventory levels prior to submitting orders from suppliers.