Oversaw daily operations and safety for a residential community of 600+ students.Supervised and mentored a team of 16 student employees, ensuring smooth workflow and development.Responded to campus-wide crises for a population of 2,000 students, providing immediate support and resolution.Led staff training initiatives by developing learning objectives, facilitating team instruction, and coordinating large-scale events, including meals and morale-boosting activities for over 120 student staff.Managed a $10,000 budget responsibly, reconciling purchases, and making informed decisions to support programming and team needs.Acted as a primary liaison for student and parent inquiries, providing timely resolutions and referrals to campus resources such as academic support, counseling, and financial aid offices.

Upheld high standards and morale to foster a safe and fun environment for 40 residents.Hosted monthly events for around one-thousand residents that promoted positive ideals.Recorded and reported necessary information for upper management.Resolved conflict between residents to ensure a healthy living environment.

I had the amazing opportunity to work with industry leaders across various parks and the Park Support Center to find and implement operational efficiencies.

Operated the world’s longest inverted steel rollercoaster by checking restraints, assigning rows, operating the control panel, and more.Constantly ensured guest safety in different areas of the ride.Managed guest safety and customer experience.Collaborated with coworkers to efficiently run rides.Ability to adjust to a fast-paced environment.